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  1. I took out a car insurance policy with Hastings last year. It came up for renewal so naturally I compared prices and found a cheaper policy with Axa. Everything went through fine with axa so I thought nothing of it until I received an automatic email from Hastings congratulating me on renewing - Help!! I pay yearly and am on a tight budget so immediately emailed Hastings to report the error, with evidence of my new policy. The next day I go into my bank and find that Hastings have already reserved the money - which I can't cancel. I arrive home to find the FULL YEARLY AMOUNT over £500 has come out of my account. This takes me massively overdrawn as I have just paid almost the same amount again for my new insurance policy with axa. So now I am paying interest on my overdraft, have no money for food or to buy petrol to get myself to work..........and no reply to my emails from Hastings! Seems a little too convenient that they would ignore the fact I have chosen I different company when a whole year's premium is tempting them! Can anybody help resolve this quickly? Thanks
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