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Found 6 results

  1. Hi there, does anyone know if the DWP can refuse to allow you to audio record meetings with a work coach at a Job Centre Plus? I have contacted my local Job Centre Plus office to ask for permission to audio record all future appointments but they have refused . Is there anything i can do about this?
  2. Hi all. I suspect that this is no big deal but I had a head injury whilst at work last Friday, attempted to work today but realised that I was suffering from concussion. Before I left, the health and safety manager wanted to interview me about the accident and just as we were starting, he took me by surprise and took his phone out and began to audio record the conversation and asked quickly if I was okay with this, to which I replied that I was. Obviously I am not complaining about this because I did agree that it was okay, but I am curious as to whether this is the norm?
  3. Made a subject access request to Santander. One of the acknowledgement letters they sent says this (in bold): If anyone here has made a subject access request to Santander, can you please check the Acknowlegement letters to see if it says the same. If it appears can you include a scanned copy of the letter on this forum. The ICO has told me: Santander acknowledgment letter also says this about call recordings: Santander did send me call recordings, but one of the recordings had a bit missing from the dialog. I've reported it to the ICO. They've just got back to me after 2 months and said I need to ask Santander for the missing data. I'll probably do that, and let everyone know if Santander does locate the "missing data". BTW, about storing call recordings under telephone advisor's login (and not by customer name or account number). I'm pretty sure the Data Protection Law says if a living individual can be identified from the data, then it's classed as personal data. Here's the quote from the ICO website:
  4. Copied from my PIP thread so that more people are likely to see it:- I know that we're not allowed (for all practical purposes, anyway) to audio record PIP assessments but I have severe memory issues AND I find writing very difficult so I often use an electronic note taker which is in effect a voice recorder, it just puts the sound into words for me to save me the effort of transcribing. Does anyone know if I'll be able to use this during a PIP assessment? Should I also accidentally leave my phone on voice recorder, that would of course be a different issue. And if my companion also had their phone on voice record so that if asked to stop, we would of course turn off the phone that had been noticed ......
  5. Hi, I have an audio file of a concert that I want to burn to CD but as it stands it would be one continuous track. I would like to add pauses after each song so that I can scroll forward or back as in a "normal" CD. Can anyone suggest a program I could use for this? Thanks.
  6. Hello! I have ATOS assessment tomorrow. From their leaflet I have learnt that if I want the assessment to be AUDIO recorded I must contact ATOS in advance. Well do I or is it in my rights to just record the meeting?
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