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Found 2 results

  1. To quote from Thames Water on their Assessed Household Charge Now I was assessed in late 2008 and placed in band 1 and have been billed band 1 ever since. Only recently did I discover that the single rate also exists so have applied for it and been accepted. Now luckily I have a copy of my original meter assessment form (completed and signed on the day of my assessment) which states on it 1 bed 1 person.......... I can't remember a bill or leaflet that advertised that they had brought in a lower rate I was eligible for or I would have applied for it. So the question is since they had the information that I was eligible and failed to adequately advertise the change to me........ Would this be worth pursuing? I know with benefits etc that them having the information but not applying that to future changes is an easy win at appeal but what about this scenario with Thames Water? It could mean a refund of around £700
  2. Does anyone know if it is possible to refuse an assessment by a specific person, e.g. if you feel there would be a conflict of interest? How about if you have had a previous dispute with the doctor where DWP have effectively accepted that the doctor was severely mistaken in their version of events - i.e. it was an out and out fabrication? This may be giving away my identity if ATOS read these threads, but is it reasonable to give a 4 hour time slot where the HCP might arrive for a home assessment? This means that both myself and my carer have to be ready for the assessment to start for a very long time, it will severely disrupt our usual routine and it will completely exhaust me.
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