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  1. I joined Anytime Fitness Stroud November 2015. Now due to me working away I am unable to go to the gym, or at least that gym and Anytime Fitness do not have any gyms close to where I am working. When I joined I knew there was a possibility that I might be working away, so I asked how much notice I would need to give to cancel the membership. I was told 1 month. At no time was I told it was a 12 month contract. I gave my bank details to set up a DD, but was never given a contract to sign. I was told that they didn't have access to the contracts at the time but I would sign one next time I was in. In the whole 10 months I have been a member I have never signed a contract or seen a copy of the T&C's despite asking on numerous occasions (Staff always too busy). I have now decided to cancel, sent an email to the manager of the club and received a numerous responses including; "At the time you joined Anytime Fitness, all memberships were subject to 12 months contract and all personnel were trained to advise prospective members of this. Having not signed paperwork does not mean that you have not agreed to a contract." and "Having accepted the fob and having accepted the monthly payments this indicates that you accepted the contract terms." How could I accept the contract terms if I never received a copy of the contract? Now yes I should have insisted on signing the contract but after being fobbed off I eventually gave up. Am I contractually obliged to continue paying for the membership or are they trying to call my bluff? Many thanks Ian
  2. Hi All I was wondering if you can help me wth regards to my membership at Anytime Fitness. The membership went live in Feb as this was a new club that opened, I signed up in person end of Dec in a pre sales event, I've never seen the contract or signed one to my knowledge. The first time I have seen the contract was today when I asked to see it as I'm wanting to exit my membership. They have messed my membership amount up two months running, firstly putting me on a higher tariff to what was agreed then the second month missing off my discount for a friend referral. They said they would give me the cash next time im in. Where do I stand if the club can't provide a signed contract to me? How do I formally ask for one to see if they have one would I need to SAR them? Many Thanks in Advance, I'm sure I've missed some details off so please ask if I have
  3. Basic summary; Have been member for nearly 2 years so well beyond the minimum 12 month period Club decided to raise fees by significant amount in February combined with T&C change My attendance has gone down due to a new job with a lengthy commute and I cannot allocate the time required to go to the gym Hence I wrote to the club 1 day after the change in T's & C's and price to cancel membership My mail requesting cancellation was not handled nor confirmed Contacted bank and cancelled direct debit Weeks go by and suddenly I get a text stating my account is in arrears I phone up and club manager states I owe them 2 months of membership fees I challenge his comments as to my knowledge, according to European law, when a company changes their terms & conditions or price the consumer needs to acknowledge and agree to these changes and if the consumer disagrees with the changes there should be an option to cancel the contract, which I have done Club states that they can change T's & C's and prices as much as they like when beyond the 12 month period regardless whether consumer agrees We can not come to an arrangement and after his repetitive denial I hang up Weeks go by again, no news, no invoices, no letters nothing Today I received a DCA letter stating "FINAL DEMAND" sent by Daniels Silverman Ltd. stating that I owe them x amount + fees and need to pay asap to prevent court action & bailiffs Please note again that I have not received ANY normal request/communication stating notices, reminders or invoices from the club Anytime Fitness HQ (which would be my next port of call) simply refuses to handle membership fee issues as on their website they state: "As each club is independently owned and operated, please contact your home club if you have a membership billing question. Use the Club Locator to find their contact information." I am fully aware that 9 out of times these letters consist of empty threats and bullying in order to scare people into paying but I would like to clarify my stance in terms of my legal position Purely out of principle I refuse to give way, I did not agree to their new terms, I have cancelled my membership accordingly, notified them in a timely manner, I have not used their services since nor should I be paying for them. If it matters, the total charge is well under £100. In my personal expectation it seems unlikely they will take this to court? Thoughts?
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