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Found 2 results

  1. hi folks, in a bit of a predicament regarding an accident back in July 2016. I am insured through Allianz through safeguard for my motorhome insurance, back in July i had a buyer for it, so decided to use it one last time before parting with it. on my way home, passed through a town not far from my home address, is a narrow street, with cars parked down one side, in designated parking bays, but these take up half of the road lane, meaning anyone passing will have to straddle the other lane of the road, the wrong side, the other lane has double yellows, so no parking. This was the lane i was travelling along, when approaching near the end of line of parked cars, this driver decided not to wait or give way to avoid an accident, the road is clear to see if anything is coming, and parts where you can pull into to allow the oncoming traffic to carry on their journey. My motorhome at its widest point is just under 9ft wide, taking up its presence on the road, the main street is that narrow at points, it is not safe to pass, as their is just not enough room, when i realised this driver was not going to stop, i slammed on my brakes, almost at a standstill when he hit my mirror, smashed it, dented the door, and scrapped along the coach body of the motorhome. i pulled into the space right across the road from me, where he should have pulled into, he admitted he should have gave away, then saying he was as far over as he could go, meaning if one of the parked cars opened their door, he would have taken that off, as well as hitting me, exchanged details, to find out later he is disputing the claim saying it was my fault, when he was on my side of the road, nowhere for me to go to avoid him, other than mounting a pavement or driving into a building, one of the local businesses seen what happened and gave me his contact details for a witness. My problem now is, the insurance company say they have not received anything from him and him saying he has sent them it twice, and without this statement i would have to accept responsibility or go 50/50, i have even given them a dash cam vid of the road and where the accident happened, not a clip of the actual accident, but more to show the condition of the road, and space with passing cars in both directions, they are now saying that they can check this on google, and because the clip is not of the actual accident, it would not count. Now google cant show the road conditions, of passing cars, and the clip was done to prove this fact, seems to be a known area for this happening, informed them the repairs would not be done until it had being resolved. Recently got a call from the bodyshop saying the insurance company has now authorised the claim, and booked it in, i presumed it had now being resolved and the 3rd party had accepted responsibility, no letter, call or email from my insurance to tell me this, when it has not being resolved and i would have to pay the 300 excess, depending on how the 3rd party goes, it would be claimed back from their insurance. I feel now they have taken the upper hand and forced me into a position, where i have told them i will not accept any responsibility for the accident, and prepared to take it to court, where i was informed it would not go to court as the claim was under 1k and my only option is to accept a 50/50. I have also had a lot of out of pocket expense, as the motorhome is now not worth what i had a buyer for it last year, and as they have not got the witness statement, then i have no case to answer and will have to accept 50/50. I rang the motor legal protection i had on my policy, found out this is a complete waste of money as they offered no help at all, and said it would be better to just accept 50/50. i have being up a few times to see the witness, even leaving him a copy of the witness statement for him to sign, has asked me to come back for it next week, but if i have problems getting this off him where do i stand, what can i do, as it will also affect my future insurance, and for an accident where i was at no fault at all and thoughts on this would be greatly appreciated
  2. Good evening everyone. Nearly six months ago my Jaguar X-Type 03' has been involved in an accident with a HGV. No one was present in my car at this time, lorry was reversing and third party insurer accepted liability. Seems like a fairly easy case. I had a lot of bad experiences with insurance repairs as very often they do fairly good work with visual and cosmetic damages, but when it comes to more advanced / mechanical repairs it becomes a struggle. My insurer, Allianz, sent my car to the first garage who fixed rear driver's side wheel, mudguard and rear driver's side door. I started complaning about quality of repairs pretty much straight away, so my insurer decided to send it to another garage. Paint started coming off and door was fitted ridiculously bad. Second garage, Jaguar approved fixed the door, paintwork is still due to be repaired by the first garage. Same day I picked my car up from the first garage I noticed horrible juderring to my steering wheel. With no word of a lie, when going 70mph it's like working with a pneumatic tool! Can supply a video. I reported that to the insurance company, and now the problem begins that is still not resolved six months after the accident. Car was taken to second garage (mentioned earlier) that is Jaguar approved, they fixed the door but couldn't find a problem for juderring. First garage said that juderring is caused by ABS sensor, and even though most garages like ATS, KwikFit or Helfords said it's definitely not true, I replaced ABS sensor and when problem was still there I contacted Allianz to see what they say. All they said is that in their opinion car is perfectly fine as their engineer says so! As a European national I had to make a trip back home, to Poland to be precise, it's approximately 1800 miles in just a week. Now we came back and juderring got even worse. I decided to to go a random garage myself, pay 150 pound for stripping rear axle and see what the problem is. What was revealed is a nightmare. After stripping mechanic pointed out at bent break disc which was constantly holding vehicle, caliper is also damaged, however it is now not known whether capiler has been damaged during impact or during all that time car was running on applied rear break. There is also 1mm (apparently that's a lot!) space in gearbox adapter to rear axle that is also responsible for juderring. To put this all together. My insurer sent my car to two garages and none of those could be bothered to look properly at the car. That is on it's own quite strange, I rang three garages and just asked what should be done when car is hit in a wheel by a lorry, answer was always the same, strip the axle and investigate if there's any physical damage to the axle or other components. I was then allowed by my insurer to drive unroadworthy car for more than 1800 miles, and all together since the accident I am pretty sure I covered more than 2000 miles constantly risking my life, my family and other road users. Each garage stated that this is definitely a life-threatning fault. Disc and caliper due to this work could easily catch a fire, especially on a longer run. Summing up all I wrote in this 'essay'. Can I sue my insurer for that?
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