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Found 3 results

  1. From 24 March 2016, the way headlamp aim is measured on the MOT test is changing. The new testing standards will emphasise the importance of correct alignment and stress that it shouldn’t be just a quick check. It’s been trialled with the help of VTS council member volunteers with the results verified by the Vehicle Safety Research Centre at Loughborough University. Headlamp aim consistently tops the MOT compliance survey as one of the most likely items to be assessed incorrectly by testers. In other words, the most complained about as a test failure. These new changes will look to reduce errors and increase test consistency. The changes will slightly widen the tolerance band for European ‘E’ beams with headlamp centres up to 850mm. There will also be the requirement to test the ‘image break’ point for all European 'E' beams. https://mattersoftesting.blog.gov.uk/the-mot-headlamp-aim-test-is-changing/
  2. The headlamp aim isn't working on our Renault Laguna. Is it just the case of changing the headlamp or is there going to be some huge job which will cost more than the cars worth, around £400?
  3. Hi IMS and others, Another query! My other half has received a letter from HSBC upholding his PPI complaint about a credit card and offering a refund of premiums but only from 2005 to 2007. He's certain he's had the card for longer but has no statements from before that time to prove this. They say that they are only required to retain information on the account for the last 6 years and that this is their final offer. They add that they will consider any claims for the period prior to their records but only if we are able to provide statements. What should we/he do? He's tried to ring the tel number given in the letter but no one replies and/or he's just cut off so they're obviously not making it possible for people to ring them. He's also been into the local branch of HSBC but they won't help either, just refer him back to the complaints dept of HSBC. They also say in the letter that the offer form needs to be returned to the bank withing 6 weeks of the date of the letter, so it does not give us time to request a SAR (we now have only 4 weeks left to reply.) Should we just accept the offer they've made or press on by eferring the complaint to the FOS? Any suggestions gratefully received. Thanks Peony
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