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  1. My wife received a fashion catalogue from Afibel Ltd last November promising a luxury coat allegedly worth approx. £80 in return for an order over a certain minimal value. The ordered goods arrived after an extended interval and only after several premium-rate progress enquiry phone calls. However since then we have been fobbed off and downright lied to as to when the coat might be coming. First we had to wait for a claim form (which never came), then we had to write a letter to say we never received the form, then we had to wait for the end of the promotion (31st January), now we ar
  2. I ordered a pair of Ladies Lt. Grey Norvel trousers among a 3 item order with 'Gift of grey wool skin coat' 6th Dec. 2013 which arrived soon after, other items fine but Norvel trousers were in packing labelled Lt. Grey but trousers inside were Beige I emailed the Support section immediately also including my landline number but no reply, I also phoned their Expensive 0871 number and informed that I was returning this item, which cost Me £2.60 post and because I was returning on 19th Dec and wanting to avoid Xmas parcels for Exchange of item I re-ordered (big mistake - I hadn't secretly mark
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