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Found 2 results

  1. I recently posted an Item with parcelhero. Went thought the normal process, entered weights into the website etc. Collected and delivered by UPS. A week later I received an email- A massive difference. I emailed to say I'm appealing, and they replied asking for evidence of the parcel size. I don't have any now its shipped and delivered (a week before contacting me). The part Is a little worrying, but I paid through papal so they have just issued an invoice. What can I do? If I dont pay, can they issue a default or pass this on to a DCA?
  2. ScottishPower DD Adjustment Hello all, i was wondering if someone could give me some advice before i approach scottish power with the issue. I have been with scottish power for a few years now, and recently moved house on the 3 february, the property was with e.on and we took scottish power with us, when i called to transfer my account i told the women that i couldn't afford anything above a £65 DD a month and she assured me that in the last two years my dual fuel consumption worked out at £55 a month when broken down throughout the year, and she also said that as we were moving from a house to a flat then the monthly price would definitely not go anywhere above that figure, my direct debit was worked out at £51 per month and she again assured me that as the usage goes up at winter and drops in summer then there would be no need for it to be increased as it evens out throughout the year. so after submitting meter readings i get this email... "Your monthly payment Your new monthly payment is £86.00. We'll start to collect this by Direct Debit from 01 August 2013 and on the same date every month after that unless we notify you otherwise. There's no need for you to take any action, but if you have any questions about your payment amount, you should contact us at least five working days before it's due." also as the account was switched from e.on to scottish power the energy calculation is for a few weeks more than a standard quarter and the electricity and the gas was switched at different times, so im confused as to how the can calculate such an increase. I will contact scottish power for a break down and see what exactly is going on but if someone could give me some advice that would be greatly appreciated. Tenant87
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