Hi - I am not sure where I stand in the matter of my late mother's estate. In her Will it is stated that jewellery is to be distributed to the family, however it is a year later and I have heard nothing further from my sister who is acting as executor. The last I heard was that some of the family had decided to give back items to those who had given them including more distant relatives rather than just the beneficiaries of the Will. In this case several daughters. I am at a loss as to what to say or do with this situation. Any advice most welcome. thanks

Hi I had an issue, see previous thread, locked due to comments made by other members. http://www.consumeractiongroup.co.uk/forum/showthread.php?434113-Incorrect-CT-Liability-Order-and-Bailiffs-Forced-to-Pay-it-by-Police(1-Viewing)-nbsp I had an issue where council generated incorrect Liability Order stating I owed this much when I did not, it has took months and months, almost 10 in fact and they finally only 2 weeks ago stated they made a mistake and it would be resolved. Its all in the other thread. Here lies my update. After receiving my new Genuine Revised Council Tax bill on Friday morning amended to show the exact dates I actually lived in the property, actually what my outstanding balance was (stated genuine purely as someone on the other thread said I probably made bill on computer), this now differs somewhat to the liability Order they raised some time back after telling them it was wrong. Basically my question for this is what can I do with regards the Order that was raised incorrectly, even when they knew it was? Obviously if i get a bill saying I owe this much, I will pay, but when you get a balance that is somewhat higher I will not pay it regardless, especially when they refuse to amend it for whatever reason. My main pressing concern is where someone said Bailiff who entered my property aided by Police acted Lawfully. He stated he was informed by Council on Friday to proceed with order and collect Full amount Outstanding. Didn't show me proof, didn't show me ID, obviously didn't comply, called police and wasnt instructed by anyone. Police arrived, basically made me pay exactly what he was asking for without any proof from him, just a slip of paper with 4 lines and total balance. If i didn't pay, take a car not belonging to us (bill of sale in partners name only) or my Business Assets failure to comply would result would be arrested for breach of peace. So had no option but to pay leaving me with hardly anything left. Today I get informed after numerous calls over 5 hours that Council gave no instructions at all to bailiff company and that pending action wasn't being taken at present due to known error that had occurred which by this call had been rectified. So basically bailiff tried to come into property on a blatant lie, having police aide him in his so called lawful duty as they put it. Now I have email today from council telling me that it has been sorted, how much is actually owed etc, also confirming that they didn't instruct any bailiff action and that as of 1st September as per received letter it was still on hold until further notice So bailiff now definitely acted on his own accord with no instructions, lied to police who they based on his lie, aided him in forcing me to pay money I didn't have to or else I faced possibly arrest. Basically if you read thread most is on there, just now can clarify that monies was owed, but left on my account to pay was £73 for the year. Council apologised and said they will speak to Bailiff Company as they don't understand why he did this but all they could do is get them to refund the difference between the original debt on Liability Order and the Correct amount they revised it. Unfortunately their Fees are not our responsibility that goes to the bailiff so other than that that's all we can do but at least its sorted now and balance cleared and then obviously asked if I was now willing to pay outstanding for this years as refused to pay it from June when they were reluctant to fix their mistake. I did query why I had 2 council bill accounts instead of just amending address change on other one but said human error and its just one of those black friday cases that happens once in a while but not to worry as I have paid the balance at least. I have already raised formal police complaint based on they actions of the Police Officers but also wondering if I have grounds for reporting a crime. The bailiff acted on his own authority and I was subject to intimidation by police and in some case blackmail in that if I didn't pay what he wanted regardless of whether right or wrong I could face possible arrest. Also council state under no circumstances can an Order be revoked they can amend amount but it was still be enforceable. This should never of gotten to this stage in first place as they were told back in December, January and February that it was wrong and their notes on their system clarify my concerns but it was never actioned. Who is right and who is wrong in all of this? Is liability Order correct and still valid? Can I not have back Bailiff £310 Fee? Was it theft? What ground if any are there towards Council, Bailiffs etc for all of this situation? Note bank were no help and said can only do a chargeback(as some stated is option) once transaction is authorised and not still at pending and that may not constitute one, also fraud said no as I handed over my debit card regardless of circumstances. I have had to keep my little one off school today due to all this hassle, and the ordeal has left my partner physically sick with whole ordeal and situation and I cant drive and cant afford taxi fares and this took more pressing matter to resolve. Only thing been told so far is complain for maladministration on behalf of council and bailiffs action as for council to pick up on as they are their agents? What does this achieve in mean time?? I for one now have to try and sort out my p***ed off landlord who expected this today and who i cant tell exactly when will get rent! Feel like phoning police and reporting it as crime as to me in some instances i believe it is

HI - I would appreciate some advice for hubby. He has a Halifax CC which he opened in 2004 - the bank matched his previous CC and transferred the available balance as the same although this card was cleared off. Everything was fine until i had to stop work suddenly through ill health - we pre-emptively phone H CC and told them of the situ and that our income was halving although it was still very good with just one earner - but we said we were unsure how we would manage. They advised us to pay minimum amount and try to keep payments - we managed but did miss one months payment and paid late and not in full the next month HCC then phoned us and suggested we contact PayPlan and they would deal direct with them as we would have interest cease etc and wouldnt need to make payments until a plan was in place - we did this and were told by PayPlan 4 months later that we didnt need their help! We went back to Halifax and continued to make payments although by then the card was 2k over limit and was in default - we questioned/complained about the default as we had followed their advice but they said it stood! We made efforts and paid off a fair bit to bring it under the limit and continued making payments - we wrote letters of complaint and had a couple of fairly lengthy phone calls asking why 1. there is no access to the account (card expired in 2006) but interest is still being added and charges were on the account regularly at the beginning - but they dont seem interested. We asked for the charges to be refunded and got nowhere and also feel as they created the debt/default through their advice we should be entitled to some rebate on the account. Basically I want some advice on where i go from here - complaints have resulted in nowt - they dont seem to feel they should refund and say that the interest freeze would only have occurred if we had continued with PayPlan. Im frustrated and want this settled as its all we have hanging over our heads other than one statute barred debt which im waiting for a DCA to ask for .... Anyone got any ideas what i do now? Basically we are left with a credit card with no card! Thanks for reading I know its a bit long winded.....Any comments welcome