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  1. I am calling for justice, not just for HMRC, but for a system that requires no accountability. HMRC and other gov support are working from narrow guidelines without thought or often, much intelligence, and make cuts that they never have to take responsibility for. I know people well who have suffered from these cuts, living in poverty with great stress. Complaints take months, even years, and tribunals find against the complainant without having all the papers even. You can complain only about handling, not the outcome, and senior staff and even independent officers won't find fault. I have fo
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