Hi, I've received a DRP letter yesterday. This was for a visit at a Costa from two months ago so I was very surprised, and annoyed. I contacted Brittania directly (see my correspondence below) before I had found this forum. I can't understand how DRP can successfuly send me a letter while Brittania can't. Is there grounds there for ignoring them? They have sent me timestamped photos of my car with an overstay of 13 minutes. I've read many similar threads with the general advice being to ignore the debt collection and parking agencies. Given that I have contacted them via email, have I compromised my situation? I have not yet formally appealed - I think. Please find more relevant info below. I look forward to hearing your thoughts on this. Many thanks 1 Date of the infringement 01/06/2018 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] I have never received an NTK - only a DRP letter 3 Date received As above 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] As above 5 Is there any photographic evidence of the event? Brittania have sent me timestamped photos. I exceeded the allowed parking time by 13 minutes. 6 Have you appealed? {y/n?] post up your appeal] Y To my great surprise I've received a Debt Recovery Plus ltd letter saying you have sent me a letter for a parking charge which was not answered which is completely untrue. I have never received a letter from yourselves and therefore wasn't able to contact you and appeal it. I was meeting clients at the Costa immediately next to where I had parked my car. I was with the clients for no more than 90 minutes. Is this worth noting we all were paying customers at the Costa. I find it completely unacceptable to have to pay the £160 fees for staying at a cafe for a mere 90 minutes. I was conducting my business and using the parking facilities reasonably. As such I hope this parking charge will get cancelled without me having to escalate this matter further with the owners of the Costa I frequently visit. Kind regards, Have you had a response? [Y/N?] post it up Y Thank you for your email. Please be aware that we have a record of sending correspondence relating to this Parking Charge Notice on 7th June 2018, with a subsequence letter sent on 26th June 2018 to make you aware of the outstanding contravention. Britannia Parking cannot be held responsible for postal correspondence remaining unread having arrived at the address provided to them by the DVLA. The terms and conditions of the car park detail that your information may be requested and shared with the BPA, DVLA , debt recovery agents and solicitors. The Final reminder that was sent to you also advises, “If this notice is ignored, further action may be taken including instruction of debt collection agencies, solicitors and or court proceedings, all of which will incur further costs. To avoid further unnecessary costs or actions please pay the Parking Charge within the aforementioned time period.” Britannia Parking laid clear the terms and details of our appeals process and payment to resolve this Parking Charge Notice, and cannot be held responsible for postal correspondence remaining unread. As this PCN has been passed to Debt Recovery, a separate company from our own, Britannia Parking have no further comments to add regarding this PCN and consider this matter to be out of our hands. Please refer all future correspondence to Debt Recovery. 7 Who is the parking company? Brittania 8. Where exactly [carpark name and town] Costa car park Lydiards Field Swindon SN5 8UY I've also attached the timestamped photos they have sent me. I look forward to your thoughts on this.