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Found 4 results

  1. last year I helped my grandmother switch from EON to Scottish Power to save some money on her energy bills, in October of last year when they requested meter readings we noticed that the previous meter reading showing on their website was in the region of 6000 units lower than the reading we had just taken. We contacted Scottish Power using their online contact form and explained the situation, they requested a photograph of the meter showing the serial number and current reading, then confirmed that the serial number was correct and that the meter read was indeed anomalous.
  2. hi all... my partner lived in France for years and recently moved back to the Uk. .. since returning French authorities are demanding 6000 Euros for some supposed over-payment of low income supplement that she received while in France. She emailed them explaining that as well as not understanding why this is owed, that she is on low earnings here and could only afford to repay 20 Euros per month. They have said this is not acceptable and want more than 200 Euros per month. The other day we have received a letter demanding the full amount from "Titre Executoire" ...
  3. Hi We closed our account with Npower in april this year. Before closing we were informed that we were £300 in credit. 2 weeks ago we received a final bill of £1577.24 When I spoke to the operator he informed us that we hadn't been billed for gas since sept 2013. I questioned this and suggested that even if this was the case we had been paying £100 per month and that this should have covered close to what we were using. When I was also surprised as our meter was read by a reader on christmas eve. I then enquired about the excessive electricity costs. The ope
  4. Britain's biggest bank, Lloyds, received nearly 6,000 complaints a day from July to December last year. And more than eight in ten were about payment protection insurance. Overall, across all its Halifax, Bank of Scotland and Lloyds TSB brands, complaints fell by 11 per cent on the previous six months. Banks are now forced by the City watchdog to publish their complaints data every six months. Lloyds is the first to go public with its data. The Financial Services Authority will reveal a complete set of figures on March 27. Lloyds has been bombarded by complaints ove
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