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In addition nPower has agreed to issue £10 vouchers to affected customers. http://www.bbc.co.uk/news/business-20625462 The abandon calls came just weeks after nPower were fined £2m by OFGEM for its poor handling of customer complaints http://www.telegraph.co.uk/finance/personalfinance/consumertips/8859221/Npower-fined-2m-by-Ofgem.html
Financial adviser Patrick Francis O’Donnell of P3 Wealth Management has been fined and banned after telling a low-paid mum and a forklift driver to put money into unregulated high-risk investments. The shocking cases of mis-selling were revealed by the Financial Services Authority as it slapped a £60,000 penalty on O’Donnell, who ran his financial advice firm alone in West Lothian, Scotland. O’Donnell advised a 39-year-old mother on £10,400 a year supporting a dependent son to invest 93 per cent of her pension in Unregulated Collective Investment Schemes, or UCIS. Read more: http://www.da