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Energy giant E.On is to pay a record £12m penalty, following an investigation into mis-selling by the industry regulator. Ofgem said it was the largest penalty paid to date by a UK energy supplier. Its investigation found "extensive poor sales practices" amongst staff selling on the doorstep and by phone. E.On has apologised to its customers, and has promised to pay compensation to anyone who was mis-sold an energy package. The company has estimated that the bill for compensation payments is likely to be between £3m and £8m, on top of the £12m penalty. http://www.bbc.co.uk/news/business-27433428 Not to worry though, they'll soon claw that back from their pensioner customers: Energy giant E.ON scraps 25% discount for hard-up pensioners despite making £2m a day profit Energy giant E.ON is hitting hard-up pensioners with huge price hikes while raking in profits of £2million a day. Tens of thousands of elderly people face a bill shock after the supplier said it was scrapping a 25% saving for some of its poorest customers. Those affected have been given just six weeks notice before price soar. http://www.mirror.co.uk/money/city-news/eon-hits-tens-thousands-pensioners-3541842#ixzz31rogFIiT
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