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Found 5 results

  1. Hi all. I had a 12mth contract with x4less. After the 12mths was up i cancelled. All was fine, then started getting txts saying i owed £10? apparently my DD was cancelled, they gave me a number to ring and pay. for weeks i tried to ring and pay this £10 to no avail, kept ringing and ringing untill i got a message saying 'all our representatives are busy, please leave a message' I left multible messages with my details saying i wanted to pay. for weeks i tried and got more texts. Rang the gym, harlands, emailed gym, the manager never did i
  2. I signed up for the 12 month student deal £11.99/month a few weeks back decided to stop it as I no longer needed the gym. As I hadn't activated my account for their website I just cancelled the DD (which weirdly just said £0.00?). I realise that was not sufficient enough. Skip forward to yesterday, I receive the lovely email from Harlands saying I owe the first month's fee + the classic £25.00 admin charge - adding to £36.99 . I then go on X4L website and submit the cancellation form (saying I'm relocating and backing up with a bill). I then received an email tod
  3. Hi guys. Just after a little reassurance. I joined my local X4Less around November last year (2015) over the telephone. I was informed at the time that it was a rolling 12 month contract of £9.99, and i could leave if i moved away from the area, was made redundant, medical grounds etc etc... Roll on March 2016. I suffered a back injury and informed the gym of this. They said they needed proof so i went back to the doctors and asked him to give me a note stating i couldn't continue in the gym. I proceeded back down to the gym and presented this to one of the staff behind the counter.
  4. I joined in Aug 2014 on the Bank Holiday Special. Sent them a notice of cancellation to the Gym branch I joined in (Stockton South) on 21st Aug 2015 as I had fulfilled my 12 month contract. As soon as the August Payment went out I cancelled my DD with the Bank. This morning I received a letter from Harlands requesting money with admin fees, I had already followed their cancellation steps. and fulfilled my 12 months as per agreement. Ive rang my branch and I was asked had I been into the gym to sign a cancellation, I stated I hadnt as per their own website it just says written notice. Whi
  5. Hi everyone and thanks for this great forum! I'm very new to this so sorry if i get some things wrong. Here is a timeline of events: 03/08/14: I join the Newcastle branch of Excersise4less, being told it is a rolling contract of £9.99 and that I can cancel at anytime. The same day i head home to find an email telling me that my contract is in fact for 11 months. That's fine, I intent to go anyway. 25/08/15: 12 months of not going to the gym later and I start thinking that maybe this membership is a bit of wasted money. I cancel my Direct Debit and cancel my subscription in the
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