Hi All, I hope someone will be able to help me, as we got ticket and I am refusing to pay it, as we did nothing wrong. Back in May, 5th of May 2018 we went to Willen Lake (this is somewhere where we go at least once per week, this time, for some STUPID reason, we have parked at Napier Willen Lake, North Car park, which is a new carpark and not our usual parking spot. we drove in, went to pay, but seen that at this particular car park we need to pay on our way out, as such. we went to park for just under 3 hours, came back, went to the ticket machine, entered our car registration, got the fee, paid with card, and machine just went blank after that, which didn’t bring any suspicion as the machine was working fine (so it appears), 2 weeks later we’ve received the £100 FCN, but if paid within 14 days then we “ONLY” need to pay £60. Well, needless to say, we refused this and have put in the appeal, stating the above and also adding that they can probably check their cameras at the machine, and see that we have paid (our opinion at the time). Our appeal was turned down. After that first letter we have received the second letter that says “Final reminder” on it and yesterday we have received the letter stating that our account has been passed to their legal team. I have attached the mentioned letters to this “cry for help/advice” thread. I hope I have hidden all private information, I did check it 5 times.  Many thanks for your help in advance. Napier.pdf

Hi all, We need your advice a Parking Ticket. Received FCN attached to Windscreen on 10th July 2016 at Willen Lake Car Park, Milton Keynes. Parking company is Napier Parking Reason for issue: Failure to Display a ticket The Driver had Bought Ticket and displayed it on dashboard, then went for a bike ride. The Driver opened the driver door and the ticket blew into the passenger side door pocket. The ticket was still valid at time of the FCN and had 2 hours remaining. The Driver did not appeal Napier Parking after reading various cases on CAG and wanted to wait for the NTK. Received a Notice To Keeper (NTK) on 16th August (issued 10th August but only read it on return from holiday 16th August). The NTK did not provide photographic evidence NTK mentions Protection of Freedoms Act 2012 (PoFA) in the header but not Section 4 The Driver has NOT APPEALED after receiving the NTK and it mentions an appeals process but only after the driver has contacted Napier and appealed. What are the next steps? Thanks Fudster Napier Parking Ticket July 2016.pdf

I have received a letter from a collection agency called Willen Compello regarding a credit card debt I owe from a previous address (I moved out 6 years this coming Sept). The letter does not go into specifics other than asking if I live at that address and gives apologies if I don't. This letter was sent to my parents address as that was where I lived prior to the one the credit card was registered at, which worries me as I do not want any dodgy characters turning up at my parents door. I have moved several times since I left that address 6 years ago (not intentionally avoiding, just student life!) which makes me wonder why they have contacted a past address and not my current one? I am told that they may just be trying to 'get a bite' and that this debt may be time barred/lapsed as I am in Scotland? I don't want to ignore that the debt exists (its about time I face up to things), but I also do not want to contact this company to arrange possible re-payments before I am ready and without seeking prior advice on where I stand. I am also unsure of exactly how much this debt is, although at an estimate I would say £3000, but I can't find that out without contacting them first!! Do I contact them? Do I ignore them? Any advice on this would be very much appreciated, especially as at the moment my main concern are scary blokes turning up at my parents door!

Hi all, I will get straight to the point. Back in May 2011 I started getting letters from Willen/MKRR concerning a debt owed to Nationwide. I didn't hear anything further from then until July 2011. responded by sending a statute barred letter. They duly responded by saying that they had been advised by Nationwide that a payment was applied to the account on 13th May 2005 and this was withdrawn on 20th May 2005 before the account was assigned to Roxburghe. replied by asking them to provide proof of the so called payment made, I didn't receive any proof from them at all. received a Final Notice letter in August 2011 to which I didn't bother to respond to. received a letter in October 2011 repeating what I was sent back in May 2011, once again I didn't bother to respond. Here we are in 2014 and now I have started getting letters from them again (4 so far) regarding this debt. So far I have not bothered to respond, should I carry on ignoring them? Regards Ian