Showing results for tags 'valet'.
Found 2 results
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Hello Friends, I probably cannot regret more leaving my car yesterday with the garage for valet cleaning. When I came to pick car, my battery was dead, time clock was reset and the battery panel was open. When I enquired, they said there was lose connection with the battery and therefore they had to open the battery cover. I was never convinced but I had no evidence as such and came back. Today I found that neck of the stearing wheel was opened as well and it is missing the screws that hold it in place. Clearly they have messed more than what was necessary and without my permission. I suspect they have replaced my original parts with spurious ones. What are my options? Are the garage required to record what ever has been done with my car? Please help me as I am really feeling so helpless and distressed about all this. Thanks.
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Hey People, I am looking for some advise. My car was damaged by a valeter in the Ilford Exchange, the valeters denied liability so we had to get security to check the CCTV to prove the car was not damaged when we entered the car park. After this the security advised me to pay for the valet and claim through the insurance. They gave me their names and contact details and assured me they would support me as was a customer of theirs. Once i got home i called the insurance who advised this would not be covered as it was not an accident which was very upsetting to hear. I have since made contact with the head office of the valeters who have refused to accept liability on two occassions dispite the fact they state they have spoke to the security guards who were onsite at the time of the incident. I am stuck now and have no idea how they have any grounds to deny liabilty, the thing that is most upsetting is that i was advised completely incorrect information and i actually had to pay them for damaging my car. Any advise would be gratefully received
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