Hello I am a forum virgin so sorry if i have posted this in the wrong place, Please can some one offer any advice on how i resolve an issue we are having with Vodafone. My wife has just called me in tears after being fobbed off and hung up on again by Vodafone customer support. I will start at the beginning, we have been customers of Vodafone for some time, recently my wife's contract expired and we decided to upgrade her phone and contract. After a visit to car phone ware house a promising looking package was offered to here and she signed up for a 2 year contract with a fancy new phone. The contract is with Vodafone and when she signed for the contract we were told that she would have to port her number to another provider and then port it back to Vodafone (something to do with the way the new contract would be set up, not sure i followed 100% but we took her at her word), We did as we were asked and obtained a free sim from Lebara and ported the number over to them (it took 2 days before it was active on the labara sim), we then obtained a PAC code from Lebara and called Vodafone to get the number put back on my wife's new phone. This was 3 weeks ago, despite being promised that the number would be ported within 48 hours. My wife has been calling customer support regularly and keeps getting told that it will happen immanently, in 24 hours within the next few days etc, again nothing has happened, today she was put on hold for a long time and then disconnected without explanation. As she has not been able to use the phone as she wants too she asked for the contract to be terminated, Vodafone have not fixed the problem and have told her that to terminate the contract will be very expensive. we now appear to be stuck in a contract with a random phone number that we are not happy with and don't want. My wife has had the same number for years, all of her friends and family have this number, Having recently had our first baby its very important that her friends are available to her for support, this has not been a great situation to be in. Is there anything we can do to get her her number back, or get Vodafone to transfer the requested number as we originally asked them to do. at the moment it feels like we are being fobbed off and made to live with a new number because they have not been able to transfer her old number. we are not feeling like valued customers and don't want to be forced to pay for a service that is not what we want. Any advice would be very welcome