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  1. Hi On the 08/06/2012 I was issued with a penalty charge notice in which I made a representation within 14 days as advised in the notice I received to take advantage of the 50% discount while my representation was being looked at, I called their office to ensure my representation had been received and I also received an automated response notifying me of receipt. Three weeks later I was issued with a penalty charge notice of £195 and I was very surprised as I had no notification of rejection of my representation so I called their office. I spoke to an advisor and after a long time of being put on hold she told me that they had received my representation but it had not been scanned through that is why I was issued a £195 fine. She also told me that she has scanned it and she would be passing it on to the necessary personnels. Two weeks later which is now today I have received a letter of 'Order for recovery - unpaid penalty charge' of £202. I still didn't receive any notification of rejection. I would be grateful if anyone could help in advising me about my situation as I believe I did follow the necessary steps as advised and mistakes have been made on their part. Is there any chance of this fine being reduced to £65? What can I do? I have posted this in another forum (welcome) as I couldn't remember how to post so you might see a duplicate. Thanks
  2. Please help, as you don't have much time: My court date is scheduled for 31/5/12 This incident happened in March 2012, I received a letter a few weeks ago go for TFL, telling they are going proceed with the case and prosecute. I never expected it to get this far, and i've now in a state of panic, and concerned about having a criminal record. The charge is, 72B1 Failing to Pay Fare. • I boarded a bus no 390, on Oxford Street(Nr Tottenham Court Road) in the evening. • I showed the driver my ticket with Photo ID, he acknowledged and allowed me to board the bus. • 3 Inspectors boarded the bus, just before Euston Station, and checked tickets of passengers. •My ticket was checked by one of the three inspectors, and at first he approved the ticket as being valid, but then conferred with his colleagues, and was told the ticket is not valid to be used on buses. Whilst on the bus, the inspector asked the driver, did you check the ticket, he replied, 'I didn't see the ticket'. We got off at Euston Station, it was at that point where my all details were taken, and was told you will receive a letter from TFL regarding this matter, and i must warn that you may be prosecuted. I did indeed receive a letter, returned it TFL within the 10 days, including the full account of what happened on the day. It seems my letter made very little or no difference, and I'm now about to be prosecuted. The ticket i purchased is for overground rail, (£85 per week) and i sometimes purchase an overground rail ticket which also includes tube and bus. On this occasion it was an oversight on my part, and when i realised the error I'd made, it was too late, and i just froze and didn't know what to do or say. Can somebody please advise, and what my option are, if any? Thank you
  3. Dear all, This is really urgent, I received a letter asking for my version of events for travelling on a bus without a ticket. I sent off the letter but forgot to write down the contact numbers on them, I believe they start with 0203 or 0207. Has anyone who has received a letter for explaining their version of events or summons to court letter have the contact numbers? I really do need to speak to someone. I know they are in South East London, but really do need their contact number. Can someone please help me.
  4. How would one fight a tfl parking fine issued for parking in a loading bay. There was another topic on this but thought that each situation is different: This situation: TFL warden was in the process of writing out ticket but the person drove off before this could be issued. They sent a ticket through the post but the information on it was incorrect ie vehicle was in bay for less than 5 minutes (min observation i believe) and when ticket was sent through the post they only included the start of the observation and not the end time. I believe the PCN should be correctly filled in. It was only on first appeal that they then wrote a end time in. There appears to be no evidence other than the word of the warden against the the word of the driver than any contravention occurred. Does TFL have a case, and is the incorrect filling out of the PCN important in defence. I always thought if they had photographic evidence they would send this out to the motorist. This was asked for but has not materialised. Would they not just send this to the driver in the first place to make their case, rather than holding it back if they did. Thanks for any advice
  5. Ok, here's the situation... On Friday i drive in to the Congestion Charge zone. I forget to pay charge that day (for those of you who are unaware you are allowed to pay the charge up to midnight the following day) So, the following day at around 22:15 i go on to TFL's website to pay the charge but, i am greeted with a notice, which tells me the website is undergoing maintenance and they are unable to take payments. The website should be back up on Sunday at approx 1am. MMmm, funny how it is back up one hour past the time i am able to pay the charge don't you think? I read further and it tell me that i am able to pay by telephone but, the lines close at 22:00 on a Saturday. I am able to pay in a shop that supports PayPoint but in shops i am unable to pay for the previous or following days. So, in other words i am unable to pay for the previous day so i can expect a fine through the post. I feel this is greatly unfair of TFL. They give people the option to pay the following day and when they do that option is suddenly not in operation because of website maintenance. It was very funny how the rest of the website was in perfect operation but the only part they needed to maintain was the payment section. I feel this is a right stitch up and something TFL do to pull in extra money from motorists. I am going to appeal but am interested to know what people think of my chances of an appeal being a success.
  6. I was charged for a phantom visit by Marston, enabling them to charge for a second visit and an attendance fee boosting the day's taking by about £280. I can prove that they didn't visit on the first date and have told them so. They claim to have fully investigated the case and conclude that the first visit did indeed occur (which we know didn't). Now I have asked them to provide evidence and guess what, it's gone silent! This is clearly a case of fraud by a thug with the clipboard. TfL have confirmed that once the debt is passed on to Marston it is no longer their responsibility. So, can any learned friends confirm that in spite of being contracted initially by the Government as collection of a fine (or buying the debt) that this is a criminal act of fraud and not civil complaint. I don't care about the fine as much as assisting in removing a criminal organisation from a lucrative gov't contract and telling them they're f***ing with the wrong people!
  7. All, I received a PCN from TFL for stopping on a red route (46:Stopped where prohibited), but the PCN did not contain any photographic evidence to support this. I replied that "In your Penalty charge notice you fail to show any evidence for the alleged contravention - photographic or otherwise. This appears to be a procedural error on your part. We would request that you give us access to this evidence, and provide us with an explanation as to why they were not included on the original PCN." My request for information was met with a 'rejection of appeal' and 2 inconclusive photos were sent back in their reply along with a passage reading "Please be advised that it is not a legal requirement to send photos along with the PCN. However, I will supply you with the photographic evidence that you require, at the bottom of this letter." However, on TFL's own website, under their Terms & Conditions it clearly states "If you've received a Penalty Charge Notice, there will be two images on the Notice itself." I believe that I probably did stop on the red route, albeit for 30 seconds, but was wondering if I have grounds to appeal based on their incorrect issuing of the original PCN (i.e. without photos). Any advice would be much appreciated. I only have 2 more days (18th May 2011) to either pay or appeal. Regards
  8. I had 2 congestion charges that I got on my Brother's car from TFL on 04/12/09 & 28/06/10 which got to Equita 'auction notice' stage. I spoke to them after receiving the first 'auction notice' dated 16/11/2010, and arranged a monthly payment plan of £101 with a woman calling herself Christina starting 22nd Nov. ( I then pointlessly received exactly the same letter 2 days later dated 18/11/2010, which I'll no doubt be charged for). I started to pay off the balance of what I was told to be £294.32 on 22/11/2010 with a payment of £101. I then missed the next payment and paid late on 14/01/2011 with a payment of £132.10 ( a figure I can't explain as my balance was over £200 at the time, which can be seen in my bank statement along with all other payments to Equita ). Having no work at the time and having just made a payment along with a death in the family meant that I missed the next monthly payment. Now here's where they really sting me... On the evening of 04/02/11 (thankfully my Mum had gone to work and I was out of the country) my Brother, after work, finds 3 letters addressed to him (bear in mind it’s his car which I borrow for work and occasionally get and pay tickets on). The first is dated 01/02/11 and is exactly the same 'auction notice' as before. The second is also dated 01/02/11 but is a letter saying that they were "disappointed to find Congestion Charging Penalty Charge Notice remains unpaid". They then go on to give the opportunity to pay the outstanding balance of £98.16. (Which I would have settled, given a chance) The third letter however was a form 7 notice of seizure that was obviously hand delivered, as on the inventory of goods section he has written my Mum's car details in! (Nothing to do with me or my Brother's car) Despite arriving on the 04/02/11 the form7 is dated 05/02/11. The total amount if paid today reads £444.24 !!!!!! I obviously phoned Equita straight away to immediately settle the balance, by borrowing what I still believe to be £98.16. I am told that no-one at the call centre can speak to me about my account and I must now speak to A*** B*** the allocated bailiff assigned to me. After trying to speak to him he is obviously unmovable on the figure, which he believes to be £444.24, and constantly tells me he is well within his rights to take my Mum’s car. I then receive an undated ‘Delivered by Hand’ Bailiff Removal letter saying that called to execute a warrant on behalf of Northampton County Court. In the top right hand corner he’s written “paid £101, outstanding £444.24”. Through fear of this happening I set up a payment plan with him, after seeking advice from CAB, as I was completely out of places to borrow money and had no work at the time. They suggested I offer him whatever I could and he reluctantly accepted, taking £101 on 08/02/11 (even though I said £100). I then made a payment of £151 on 15/02/11 and then settled the balanced as agreed on 01/03/11 with a final payment of £197.16 ( a figure which at the time seemed about right but adding it all up just doesn’t work. I also asked for a receipt and breakdown which hasn’t arrived ). The bailiff was happy that the balance was clear and I was angry but relieved that the ordeal was over. Or so I thought... (For the record, if at this point if I were never to have heard another thing from them I wouldn’t have written this and probably just accepted that I’d let 2 congestion charges escalate to cost me £683.26 and the worry of my Mum and Brother). On the morning of the 30/3/11 I received two letters from Equita. The first was dated 29/03/11 and was a final demand notice but with a different reference number on it. The second, also with this new reference number, was another bailiff removal warrant to execute from Northampton county court . This had a new bailiff in charge whos’ mobile number was provided to me as my only point of call. I called him and explained that I’d already paid the other bailiff ,A*** B***, £449.16 on top of the £234.10 I paid to Equita’s call centre. He said that his records show I owe £415 but he’ll check with the office and get back to me. Meanwhile I called and text A*** B*** to get a receipt of proof of payment but got no response. I received no response from the new bailiff so called back the following day and he said the same about checking with the office, and again didn’t get back to me. I’ve since moved out of my family home but want to prevent these people terrorising my Mum’s house as that is where the car is registered. I truly believe that I’ve more than paid what I owe and if I pay the other £415 the total will come to £1098.26 which will ruin me. The reference number for all correspondence up to last week has been the same despite them telling me on the phone that they were dealing with two matters. This ‘new’ case has a new reference number with a new bailiff to go with it. Any advice on what I can do next would be great. I’d also like to know if this will affect my brother’s credit rating as it is his car I was driving. Many Thanks, Pierre
  9. Hi, I am new to this forum and have been reading through some previous threads so hoping you can offer me some advice.. I recently (Saturday 7th Aug) received a distress warrant from Philips recovery agents..When I opened it I was obviously shocked as I had no idea what it was for or about.. I called Philips to enquire about it and the only information they could provide me with was that it dated back to an unpaid Magistrates Fine instructed by HMCS NW London dating back to November 2008. I called the HMCS on Monday (09th August) as I was still puzzled by this and as I previously mentioned had not received any prior communication about the matter until now. I spoke with a very helpful Area Enforcement Officer and he explained to me that it was for a bus fine dating back to May 08 that was unpaid and then went to court on November 2008. I asked him why I had only received the Distress Warrant now and nothing previous. He explained that all previous communication had been sent to an address (in which I no longer live, nor have lived in for over 2 years) they had now since traced me and thus sent the Distress Warrant to my current address. He put the Distress Warrant on hold temporarily to allow me to sort it out. I am now trying to determine what my next course of action should be. I have been advised to go to court to make a Statutory Declaration..stating that I was unaware of the court summons dating back to Nov 2008. Is this advisable? What will making the stat dec do for me? I really want to get this sorted out but I am also concerned that an original £20 bus fine is now a £200 matter of which I knew nothing about up until Saturday!! (I do remember the offence, the inspector told me that the fine "may or may not be issued" so I thought nothing more of it) Whats more - I provided the correct identity details/address but I happened to move from that address shortly after.. Any help or advice would be much appreciated. Many thanks!
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