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  1. Hi, would appreciate some guidance its been a while since ive needed to go down this route but sadly i find myself having to stick up for my rights again. Been onto trading standards & they say there are some letter templates on their site which i cant find i know where are some suitable one on here but not sure where to look ? After a little over a year my lap top has fallen apart i contacted Dell & they washed there hands of it & say its ware & tare, as its cos cosmetic its not covered by the warranty. In my eyes which i consider myself to be right the lap top
  2. Hi, I had taken out a loan 5yrs ago and the current balance is £17K. End of last year Tesco stopped taking DD and sent me a default notice. I believe default means you failed to pay.? However, they cancelled the DD it seems and cannot give me an answer despite several letters to them WHY! when there was money in account. This was way back in Jan 2011. They sent me copies of agreements etc but they still do not answer my question - Who authorised cancellation of DD. now they are sending me demand notices via third parties debt collection and I am worried what to do next. I am not at fault since
  3. I placed an order worth £230 for delivery Saturday, 20th August between 2-4pm. This is not the only order I place with Tesco every month. I have had good delivery service for a number of years and have been very happy. Until last Saturday. At 4.05pm I had not had a call or a text, as usual, from the Tesco driver to inform me how late my order was going to be. I called cstomer services. They put me on hold for several minutes. They came back and said they were unable to get ahold of the driver so they would have to call the (Allerton) store and I'd be called back. 20 minutes later, I
  4. Hi, I was hoping somebody could give me some advice relating to a Tesco Personal Finance credit card debt. I received a defalut notice in Nov 2009 from TPF followed by account termination in Dec 2009. Since then I have been pursued by Triton Credit Services. In August 2010 Allied International Credit began to harass me o/b/o RBS card services. They too have ceased to chase me and now Bryan Carter Solicitors has issued a county court summons, quoting his client as Tesco Personal Finance Cards in correspondence, with the claimant on the summons being RBS re: Tesco Personal Finance Card.
  5. Brief history - February 2010 I signed up to a monthly £10 contract with Tesco Mobile which entitled me to £40 of flexible credit per month. The account was Capped and therefore I could not run up any additional costs or make calls to premium lines - Between February and May 2010 I had no issues with this contract and due to the little time I used the mobile never used up my monthly allowance - Early June 2010 I starting receiving a message advising me that my credit limit was low, when calling friends, on numbers I had called many times before. My initial thought
  6. I used to be a regular shopper at Tesco, but their arrogance, dismissive attitude in response to a long standing complaint drove me away, and, not to knock those who do work very hard to ensure a shopping trip is pleasant, the managers I encountered were just a pain to deal with. Power trips galore, arrogance alley, and just plain rude is all I can say about them. It should also be mentioned that although it was a long time ago now, I worked for them for a month and my supervisor was on power mode all the time she had a suit jacket on. She left shortly after I did.
  7. My complaint is simple. I needed a gym (York Heritage G102 Multi gym order: 35537822) delivered to my flat on the 3rd floor of a lift-less building and I needed to be called to organise a day, so I could be available. Having never used Tesco before I thought it would a good idea before purchasing to call and confirm if they could meet my delivery requirements. I imagined that would be enough, my gran used to tell me you can never be too careful. Tesco assured me that there would be no problem and that when I got to the order page I would be able to specify my requirements. Great
  8. Been back to store and had a refund of £1 and they will refer matter to head office. Im happy with that as I wernt injured and I seen it before I ate it as I stirred after cooking. Any advice guys on anything else I should do Regards
  9. TESCO TAT WHERE ELSE BUT CHINA TO MANUFACTURE YOUR CHEAP AND NASTY PRODUCT ? IT IS THE BEST PLACE BY FAR TO PRODUCE DANGEROUS, SHODDY PRODUCTS, UNFIT FOR PURPOSE. TESCO CAN ALWAYS BE RELIED ON TO KNOW WHERE TO FIND THE CHEAPEST RUBBISH. Yes, this is about a TESCO own brand toaster manufactured in China and foisted on unsuspecting little me in the quaint belief it would actually work adequately. I mean, what could go wrong with a toaster ? Either it works or it doesn’t. If the electric element heats up it will toast the bread. If it doesn’t heat up it goes back to the
  10. TESCO MOBILE PHONE [problem] Beware thinking 'unlimited' texts or internet use means what it normally means in the English language. In Tesco - speak or Virgin Mobile -speak it means there is a hidden limit and you will be charged without realising it. Have a look at this link for the basic outline of the BBC Watchdog programme about these scams broadcast on September 16. Further links will take you to the Watchdog programme site to view the programme with Anne Robinson.
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