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  1. Hi All Tesco Credit Card taken out in 2004 and got into difficulties 2007/08 Been gradually repaying debt since then Last 4 years been paying £50/month Current balance circa £2,500 Went through I&E with Tesco in January and agreed £50/month for next 12 months Tesco letter and Intrum letter came together in one envelope from Intrum last week Per Noddle, Intrum have done a search Tesco letter says: "If you have an active repayment plan in place, and your circumstances haven't changed, you can continue to pay off your balance as you are now, but paying Intrum UK Fina
  2. In February I may have inadverdantly used some data in an airport resulting in a bill for around £260. I disputed this bill on the grounds that a safety buffer should have been on my account. TM claim I removed the safety buffer when I upgraded however I dispute this. In an email confirmation I received when I upgraded, there is no mention of the safety buffer at all. Having reached deadlock, I escalated the matter to the Ombudsman. During the course of my complaint, TM terminated my contract as the oustanding balance remained unpaid. I had offered to pay any bills othe
  3. Britain's markets watchdog has fined Tesco 16.4 million pounds for failing to protect account holders at its bank from a "foreseeable" cyber attack two years ago. The Financial Conduct Authority said that in November 2016 cyber attackers exploited deficiencies in Tesco Bank's design of its debit card and in its financial crime controls. "Those deficiencies left Tesco Bank’s personal current account holders vulnerable to a largely avoidable incident that occurred over 48 hours and which netted the cyber attackers 2.26 million pounds," the FCA said in a statement on Monday. It
  4. This happened on June 19th, I was caught abusing a loophole in the self checkout where I scanned cheaper items to put in heavier, more expensive items down. I had being doing this for a while quite often, but didn't take anything of high value, just food on my lunch breaks. When I was caught, they said they were on to me for the past couple months. I had visited the Tesco only 2 to 3 times a week and at odd times during lunch (could be from 12pm to 2pm) and not everytime I did this, sometimes paying for a bag of crisps, etc. The thing is, the security guard didn't even pull me i
  5. My partner had a Tesco Credit Card that we stopped paying years ago, last payment seems to be August 2011. She gets letters every now and again from Robinson Way that I just ignore and they go away again for a few months received a Pre-action Protocol letter this morning from Howard Cohen & Co and wondering whether I need to do anything or still ignore. As the last payment was so long ago I was thinking the debt would be statute barred by now in 2014 Tesco wrote to her about a PPI refund which she took, hoping to get some money from them and against my advice, but
  6. I purchased a refurbished TV with inbuilt dvd from Tesco's Ebay seller. The sound wasn't the most perfect I'd ever heard but I just put this down to its being a cheap telly (normal price £119, I bought for £78). By the 5th-6th week I was having to turn the sound down to next to nothing and cover my left ear because it was literally painful inside the ears. I borrowed a friend's TV, which happened to be exactly the same model but only two weeks old. There was an undefinable lack of quality in the sound of mine when comparing the two, I sent my telly back to be repaired.
  7. Afternoon following on from another thread i sent off for a signed credit agreement and have now received this what do i do next as i can hardly read it and they also had my surname wrong and just crossed it out and wrote the correct name in pen and it was signed with my signature but deleted now for obvious reasons Tesco signed agreement.pdf
  8. Good evening all, I took out a unsecured personal loan around 2 years ago with Tesco bank. My financial situation has changed quite a bit in the past 6 months, lost a family member, dealing with depression and anxiety and due to this my self employment businesses sales have plummeted. I got a part time job to help cover my living expenses so i'm trying my best to keep up with all of my payments. My outstanding balance is just over £16k. Monthly payments just under £400. The past 4 months I've been paying late. At the end of every month I end up giving every single penny I have tow
  9. https://www.derbytelegraph.co.uk/news/motoring/tesco-parking-parent-child-fine-1157405
  10. Hello, I was caught shoplifting at a Tesco store and the manager ran after me, took the stuff back and said I'm banned from the store and he will send the video and my picture to the police. Im now worried that I will get charged by the police... He did not take me inside for anything. He did not ask me for a name or address, but on previous occasions I was there with my company uniform, so I'm wondering , If they could contact my employer and get my details or the police on their behalf...
  11. I called in at my local Tescos with one of their new 10p carrier bags which is meant to be reused, had some price marked PG tea bags with a large price mark on it I'd brought from a local shop in this bag. I was shopping around and I had a basket, I went to the till, handed the bag over to be filled and without consent the person serving me took these tea bags out of my bag and had held them up even though they had the yellow price on them and said loudly "Are you paying for these?" I was gobsmacked the fact not only did she go into my bag without consent but pretty much
  12. I am currently in the process of a claim with Tesco Bank with regard to a single premium PPI policy added to a loan and interest charged on top of the total. I rang them today for an update (this is the seventh week of the claim) and I was informed that the final response letter is with their quality control team before sending it out to me, I was just wondering if this is a normal part of the process and if anyone has experience of how long the quality control team takes to release the letter. Also does anyone know what is the success rate for single premium claims?
  13. Hi I tried to claim PPI from a Tesco credit card in 2012 I was rejected and didn’t take it to a ombudsman.. Defaulted 2009 and was paying £50 a month for a no of years. Then I dropped it to £1 per month in 2016. As I came out of work. Owe around £4000. But never upped the £1 pcm. Had a CCA off them in 2016 but they’ve never chased for extra money only have a odd random text saying call as my arrangement has expired. Fast foward to Sept 2017 I re applied for PPI under Plevin and have been offered some money however they want to take it off the debt. Are
  14. When the Tesco driver arrived, I went out to sign for the shopping and instructed him where to leave it (in an area by my side porch). He refused and informed me that he had to watch me take the shopping into my home. Under no circumstances would I find it acceptable to be "watched" as I carry my shopping into my home. I find that creepy to be honest. I explained that I was in the middle of an important call and that I wanted it leaving where I directed. He then drove off with our urgent shopping leaving us, disabled and housebound and the animals without food.
  15. On August 11th we ordered a television from Tesco direct which we picked up on August 14th. It was fixed to a wall bracket and used without problem until 1st September. On 2nd September the T.V. was switched on and there was a black section to the screen. We called Tesco and they asked us to send in a photo of the screen saying that they would get back to us within 3-4 hours, they failed to do so and we rang them again to be told that they had not had time to look at our email and that they would call us back shortly after11 am the next day. By 2.30 they still hadn't cal
  16. I am embarrassed to say I got caught eating a product at tescos I did not pay for today, which I completely forgot about, long story short, the police didn't get involved they took the RLP route said a letter will come through soon. I know most members advise against paying these [problem]mers but I feel far too embarrassed and would rather just get it over with. My question is, how will the record they keep affect my future employment with Tesco themselves? Since I am a pharmacist and Tesco is a very big chain, would paying the RLP effectively
  17. Ordered a Computer Network Management Device from Tesco Direct that was listed on the website for 20.00 which I thought was a good price and would allow me to control my server at home and powerconnect switch. I have ordered and paid for the item and received something completely different to what I ordered. I contacted them and was told that the product was listed incorrectly and that whilst they do have the Item that I ordered, it was considerably more than 20.00 so they were not willing to send out what I had initially ordered. Is a company allowed to do this? My understandi
  18. Looking for some advice please to see if this agreement is enforceable. I hopefully have attached the letter withholding personal information. would be much appreciated if someone could look at this for me a s Cabot / shoesmiths are threatening legal action. thanks cca return.pdf
  19. Hello I have been searching through other threads to try and establish whether or not I had PPI with a Tesco Credit Card. I sent them a SAR earlier this year and I received statements from 2003 through to July 2006 in return. I wrote to them again and I have since received a further batch of statements covering 2001 and 2002. However they do not cover from when I first opened the account. From July 2005 the account held a zero balance. There is nothing contained within the statements to suggest I was paying PPI although am I correct in thinking if I were it probably was hidden
  20. Hi - I've messed up again and would please like some help in being pointed in the right direction again. I received court papers for an old Tesco credit card debt. The issue date on the papers is 19/4/17 and I am just about to login to respond. I had a similar problem last year with a creditor and following advice from this forum they dropped the case. I can write to Cabot and to their solicitors Mortimer Clarke like I did on the other claim, but I need to find again what it was I needed to write. What should I write on the court defence page - I will, in the meantime, try and
  21. Hi I am trying to get clarification if the cardholder protection plan on my Tesco card in the years 2000 - 04 were in fact PPI. The amount changed each month depending on how much I had spent. I did not have a balance on the card as it was paid in full each month, many times overpaid. I think in the 4 years I only got charged interest a few times. Also on the same card we had a yearly Sentinel protection paid once per year. What I am confused about is if this was in case my card got stolen, why would the amount fluctuate? surely it would be a standard price per year or month.
  22. Hello everyone, i've basically been taking chocolate from tesco at the self checkout over the past few months (paying for most) but taking a few on the side...I have an eating disorder which I am getting help for but this is just a manifestation of that :/ Anyway I was stopped by security today, and they found I had not paid for £20 worth of chocolate but had bought everything else. The police were not involved, but Ive been banned from the shop and security took my club card details and said they would be sending me a fine in the next 4-6 weeks, which if i did not pay i would be take
  23. https://www.thesun.co.uk/living/2836966/bbc-secret-shopper-finds-two-thirds-of-tesco-customers-overcharged-by-expired-deals/
  24. Hi My partner has been banned from our local Tesco but has done nothing. Let me explain. He started going yellow sticker shopping in Oct/Nov last year as we were pulling our belts in due to a financial issue. He went to purchase something and was told it wasn't reduced, so the woman took it away and he paid for what he had. Next time he went in, his card was banned. The woman told him she thinks she made a mistake banning his card as she did a batch of them and thinks she got the number wrong. They told him to change the card by phoning up and get a new one. He did. He then
  25. My Grand daughter purchased an Amazon Gift card at Tesco Metro store for my Christmas gift. She received - Gift card in display pack and a receipt as shown below. I had several other Amazon gift vouchers as well - so I logged on and started entering the numbers. To ensure no mix up - I put one number in - sent the thank you - put the card to one side. Get to this particular card above and I receive an 'invalid number' message. Checked number and thought perhaps the 2 x 8's could perhaps be 'B' so re entered - still receiving the message invalid. Spen
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