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Found 14 results

  1. I signed up to O2 50GB tariff in September 2018 and decided to pay for the device up front to make the monthly payments cheaper (£22 per month instead of £29). Everything seemed fine for around four months until out of the blue I received an email notification from O2 claiming that a request for a tariff change had been made. No request had been made by us. At first I put it down to some sort of [problem] email and ignored it, but checking my account online later that day, it did show up as a change of tariff - with the new tariff of £29 per month for the same 50GB i was already receivin
  2. Hi, I recently received a telephone call from First Utility. This was in respect of my present tariff which ends at the end of January 2019. I explained that I intended to look around in January for the best deal. When I check my Smart Meter several hours later, I found the meter had been electronically set to zero and had started charging me on new (and more expensive) tariff. I both telephoned and emailed (with photographs) of the new settings and complained. They said within 24 hours it would go back to my old Tariff. Several phoned calls later it is still on the new Tariff an
  3. Hi All, Any help would be greatly appreciated on how I appeal this parking Charge, I paid for the days parking via the PayByPhone app but selected my previous vehicle in error (same make and colour in list with similar number plate!). As per the sticky post here are my answers to the questions; 1) Date of infringement: 17/05/18 13:24 2) Appeal lodged: No (I have however opened the web page to do so!) I also have not received an NTK. 3) NTK Mention Schedule 4 PoFA: N/A NTK not received 4) Appeal after receiving NTK: N/A NTK Not received 5) Parking Company:
  4. Around 20 million energy customers (mainly with large suppliers) in Britain are on ‘standard variable’ rate tariffs, and are potentially missing out on significant savings. Ofgem has published its own league table comparing the cheapest and priciest energy deals on the market. The table compares how much customers on standard variable tariffs (often the most expensive on the market) with each provider could save by switching to a cheaper deal, without even switching companies. More than 1.7 million Npower customers could save £261 a year, simply by moving to another Npower t
  5. Hello Friends, I have just come to know that OFGEM introduced several new regulations, back in 2014, to enforce simpler tariffs and clear information to be given to consumers. Was this made into a law and if so what is the Act number ( just like we have Housing Act 2004 ). Many Thanks for this. -NewLyyn.
  6. So in October I called EE to reduce the tariff on my phone. Was advised I have to stay on agreed tariff for 12 months before reducing and to ring after 30th November. I called today to be told that since EE formed you are no longer allowed to reduce your tariff. You can increase at any time but you can never go below the tariff you started on. I was pointed to the T & C's but that just says they don't have to allow you to reduce the tariff. I asked why something that important wasn't written into the conditions and was just told if it's not written in them then you can't do it
  7. Hi, can anyone help? I've been with Swalec for a couple of years, my bill was worked out based on previous usage and I paid it on a monthly basis. I discovered recently that my tariff became almost double about 6 months ago. I was not informed by Swalec that their electricity and gas tariff had gone up. Is there anything I can do about this? Thanks
  8. Don't know if we are allowed to mention names here, but here goes anyway. Interested to know if a letting agent can legally switch energy suppliers on a house up for rent without notifying or seeking authorisation from the Landlord/owner? Discovered that Countrywide 'sold' the contract to E.on, (who incidentally have a whole department dedicated to that company). Countrywide get a fee (although E.on would not say how much this was) and E.on get a new customer (we know how apathetic most people are on changing their suppliers) on any tariff they choose to set. E.on said they too
  9. Is there a thread on the increase that O2 have imposed from23/1/13. I would like to cancel my contract, as I find this disgraceful that they can just hike the cost of the tariff, what next? I am on a 2 year contract which ends Feb 15.
  10. Hello first off before I ask for some advice I must sincerely say a big thanks to all the people who offer their time knowledge and expertise in helping others on this forum, the continued support offered and the positive impact it can have on peoples lives may be overlooked but is whole heartedly appreciated. Today I am after some advice on what to say to E.ON because they have suddenly increased my gas & electricity monthly direct debit from £107 to £250 for the next 12 months. (they gave me 10 days notice in writing) I feel this figure is unreasonably high for
  11. What is the best tariff to use on the Vodafone network in regards to data allowance and pay as you go I have an apt on my iPhone that records car journeys direct onto the phone. It has a facility where the speed etc will also be recorded by GPS I am after an add on top up so i can use this facility without costing an arm and a leg, after all, people on contract have adequate data allowance to leave their data allowance on all the time thanks
  12. Hey all, This is my first post although I have used the site before (lurking in the shadows) for advice on a lot of different things and now I have a query that I can't find an answer to without asking it myself! I moved into a property back in the end of September 2012 & unfortunately I've been having a lot of trouble with Spark energy. I have contacted them on many occasions as I was trying to receive a final bill in order so that I could switch to another supplier. I've now finally managed to receive a bill from them, however the problem I have is the fact it
  13. I had an online Dual Fuel tariff with British Gas. In July 2010 they changed it to a Standard Tariff, which is much more expensive. They "informed" me by way of a small notice on my bill. I have been on their most expensive tariff for 14 months without noticing. I feel this is deliberately intended to place people on expensive tariffs. How many people scrutinize a Fuel Bill? Especially an online one? And why not send me an email or letter if they wanted to act in good faith? I am considering small claims court or arbitration to recover the money I am out of pocket. Any advice?
  14. I had an online Dual Fuel tariff with British Gas. In July 2010 they changed it to a Standard Tariff, which is much more expensive. They "informed" me by way of a small notice on my bill. I have been on their most expensive tariff for 14 months without noticing. I feel this is deliberately intended to place people on expensive tariffs. How many people scrutinize a Fuel Bill? Especially an online one? And why not send me an email or letter if they wanted to act in good faith? I am considering small claims court or arbitration to recover the money I am out of pocket. Any advice?
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