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  1. Hi Elderly relative slipped on food produce on supermarket floor. Very bad fall. Immediately other customers came to help and they called over a store assistant to assist. This assistant then put up one of the yellow "danger slippery surface" signs. Relative had the presence of mind to use telephone to photograph what slipped on and the injury. After a while relative managed to get up/ drive home and then go to the doctor. Its a rural quite old-fashioned GP and they told relative to come back if injury gets worse (ie they were very busy and kind of couldn't deal with
  2. Hi All, my mother had a tripping accident in a major supermarket last week. A piece of plastic cabling that is used to hold boxes together was left on the floor, my mother didn't see it, got her foot caught up in it and ended up on the floor on her right side. The plastic cabling was picked up and remove whilst my mother was on the floor. The store staff were very good, but no details were taken and through embarrassment she was desperate to leave the store. The store's first aider was called but my mother said she was fine and refused to allow them to call an ambulance.
  3. Public Health England (PHE) researchers attempting to pinpoint a link between 60 people with hepatitis E (HEV) found that they had all eaten own-brand sausages and ready-to-eat sliced ham from an unnamed retailer known as Supermarket X, The Times reported. The research was carried out between 2014 and 2016. http://www.independent.co.uk/life-style/food-and-drink/sausages-ham-pork-hepatitis-virus-hev-supermarket-uk-tesco-public-health-england-a7903431.html Something similar was reported in Australia around the same time http://www.abc.net.au/news/2015-02-26/kohler-berr
  4. Hello everyone I hope someone can give me some advice, I am a loss as to what I can do. In February I went to purchase my prescription and do a bit of shopping at a local Sainsbury's supermarket. Whilst at the pharmacy counter I noticed there were some avocados in a clear bag left by the side of the counter. I took this to mean someone had changed their mind and decided not to purchase them. I thought just what I had been looking for. I took the avocados (2) along with the rest of my shopping and proceeded to go to a cashier at the check out who scanned all my items and took paymen
  5. Sca mmers have been sending out a host of fake vouchers, purporting to be from some of the nation's favourite supermarkets and high street stores. These fake voucher promotions have been popping up all over Facebook, Twitter and the rest. You will be led through some questions to get your voucher and you will have to supply your mobile number and your address – ostensibly so your “prize” can be sent out. In reality, your phone will be hit by premium rate calls costing up to £5 each https://www.lovemoney.com/news/26495/dont-fall-for-this-supermarket-voucher-[problem]
  6. http://www.dailymail.co.uk/news/article-3569255/Hundreds-parking-fines-overturned-Aldi-failed-planning-permission-number-plate-recognition-cameras-operating-one-stores-FIVE-YEARS.html
  7. I currently work as a Deputy Manager (one of 300) for one of the big four supermarkets, and they have recently announced a new contract change that comes into force on Monday 18th April. In effect we are being demoted to a lesser position, that being of a duty manager. They argue that our job role is not really changing as we will still be doing the same job we have always done and they will not be reducing our pay. However it is a HUGE drop in status as our current contract states we are 'autonomous decisions makers' which classes us as senior business leaders and opts us out of working
  8. Is there a legal requirement for supermarket aisles to be a certain width as my local co-op doesn't appear to have thought much about this issue.
  9. Looking for a bit of advice. I was at my local supermarket this morning with my 2 year old, who we have just started potty training. As we entered the car park, he told me he needed a pee. Which, at the moment, means he literally is about to do a pee right now! I therefore parked my car in a total rush, and inadvertently parked in a disabled bay. (I saw the hatched area alongside and wrongly assumed it was a mother and child space). Took him to the toilet in the supermarket, did my shopping, and came out to find a parking ticket on my windscreen. Grrr! It was a
  10. Hi I tripped and fell in Sainsbury's under cover car park. There was a pool of water on the floor and I fell flat on my face breaking my front tooth and nose. No one from Sainsbury's came to my aid, two passers by helped me to my car and I phoned my daughter who drove me to A and E. I went to Sainsbury's the following day and spoke to the deputy manager, he filled in an accident form. Went to the car park with me and took photos, examined my shoes and told me he would look at the CCTV footage and call me up last week. So far nothing! I also showed
  11. Hi I was drawn to an offer of two pairs of glasses for the price of one at our local optican so I took up the offer. Normally my employer pays for my test but this offer seemed good. The experience was okay until I was asked by a counter person to answer some medical questions about my parents. She asked if my parents had Glaucoma and Diabetes. I said I thought my father had Glaucoma and Diabetes. He did have diabetes. She then said I can now have a free test. I was willing to pay there and then, though she insisted that I qualify for a free test. She asked me to sign a form for the
  12. I was treated very badly by a major UK supermarket. To see more of my story, to help me and to find out which UK supermarket I am referring to, please see this link where you can watch a very short video (1:46 minutes long) and fill in a short form (less than one minute). Please fill in this form and share it with your UK contacts. https://docs.google.co In a nutshell, my story is that the supermarket appears to have destroyed evidence that would have proven that it breached my contract and that it has made claims to have addressed the issues I raised but has never shown me any
  13. I have been driving for less than two years, but am about to qualify for my 2 years NCB for the first time. I drive about 25K miles pa with no accidents at all up to last weekend. This was when another driver was backing out of the parking bay opposite to me trying to back out too and swung round to exit, whilst I was stopped to re-manouvre to go the right way, and he hit my bumper causing the panel to come loose. He tried to drive off but I stopped him and I called police and our details were exchanged. Before the police arrrived he tried knocking on windows putting words into mouths of drive
  14. 12 Jaffa cakes for one pound or 24 for £2.39. Huh ??
  15. Hello Everyone. First time poster in need of some help and advice. I was recently accused of shoplifting in Sainsbury's. Here's the story: an off-duty employee, who just happened to be shopping in the store, incorrectly claimed she saw me trying to steal some items and she reported me to the store security. The security guard (accompanied by several 'burly' male members of staff) asked me to leave and escorted me off the premises. I attempted to remonstrate with them but they weren't interested and feeling completely surprised and intimidated I left. The
  16. Hi all It has been pointed out to me by a friend that works in a supermarket that their security guards do not have SIA licenses to carry out security guarding activites . I went and asked in the supermarket and spoke to a personnel manager , she told me she wasn't aware supermarket guard needed licenses as it was private property . But so are nightclubs . And also they are not employed as security they are just supermarket employees . My questions are . 1)Can these people wear clothing stating they are security ? ie jackets etc with security written on them 2)Can they l
  17. Hi, On the weekend I popped into my local supermarket to get a few things, I had my 2yr old with me and I put him in the trolley. I usually go with a list as I am a scatter brain but this time I forgot so I picked up some items that I remembered we needed and on my way round I put my carrier bag into the trolley. I wasn't really thinking about it I just put it in. Anyway when I got to the till's I put the stuff from the trolley onto the belt and had to take a chocolate bar off my son to pay for it and he started to cry for it. I was distracted by this and didn't check the trolley. I paid
  19. Hi, i wanted some advice 3 days ago i was walking around my local supermarket when i got banged in my left hip when i turned round there stood a staff member with a big metal flatbed trolley, i was in alot of pain she apologised she said she had seen me but gathered i would of moved by the time she turned the flatbed trolley, i walked off and stood hoping the pain would subside which it didn't I sought a member of staff telling them what had happened, he advised me to go to customer services, i did while in alot of pain they got a a first aider wh
  20. Hey guys, While I was out at my local supermarket a week ago the trolley collector was struggling to keep control of a MASSIVE line of trolleys. He'd hit one car and as I walked towards him the trolleys vveered out of control and he yelled for help. They hit another car but not before I'd managed to slow them somewhat but bent my wrist back in the process and sprained it. The trolley pusher told me "this wouldn't happen if people collected trolleys more often"! and walked off. I thought ... or if you didnt take so many at once!!! My wife told me he'd also hit our car when i got b
  21. me my partner and 9 yr old son was in asda back in october 2012. my son won a laser pen at the fair, while we were in asda me and my son was shinning it on the walls and on the ceiling. shortly after we were told by the security guard to stop shinning it or we had to leave the shop, to which i replied yes ok mate and put the laser pen in my pocket and never used again. still to this day 11/06/13 when shopping asda we are recognized every time upon entry then watched and followed as we shop which is a very uncomfortable feeling for all three of us. this also hap
  22. Hello all, A relative of mine works for a supermarket chain and whilst she was serving a customer, an accomplice reached across her work station and stole her spectacles which were in a specs case. This came to light, when she realised they had been stolen and they were viewing the CCTV images, which clearly show the image of the thief and the fact that he reached across the work station and took them from the case, leaving the empty case behind. The Police were informed and attended to view the archived image. The Police have been absolutely brilliant with follow up procedur
  23. Hi all, Glad I found this forum and had a good read hope I'm posting at the right place. I got caught at a supermarket for not paying an item worth £35. (feel deeply ashamed and want to punish myself more than anyone else, I don't why I did it had some alcohol before that happened and curious about things, I would never do that again, so no lecture pls) The security took me to a back room and checked the price of item and called duty manager, and they said you are lucky as usually the would call police straight away and then gave me a piece of paper (NOTICE OD INTENDED CI
  24. Hi there readers, just wanted to start this with a plea; please do not judge me by what you are about to read. I am fully aware of how it sounds, plus after reading other's threads, I too have jumped to conclusions. My background is that I am a full time student, this normally means 'poor' or 'desperate for food', however, unlucky for me yet good for my finances, I was left with considerable inheritance. I am 22 years old and consider myself to be well brought up and a well dressed, middle class girl. (sorry if that sounds ridiculous, just want you to know the facts) I am writing
  25. Hi all - I'm absolutely livid at the moment - just been to morrisions to put my lottery on. Basically I got my last £40 out of the cash machine and it gave me 2 £20 notes. Went to the lottery counter and handed my ticket (£2 worth) over along with one of the aforementioned £20 notes. The girl gave me £8 change and I obviously immediately queried it. A supervisor was called and I was told that the cash office had left for the day and I would have to come back tomorrow. I was quite calm and explained this was no good to me as I needed the cash now hence me just getting it out of the
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