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Found 3 results

  1. followed advise from this forum and Barclaycard have upheld my claim,although they admitted PPI for 8 years they never informed me about this so that's why I claimed.Five weeks later they admit my claim from 1994 to 2002,i had no credit card statements and they only have records they say for 2002. No records fro 1994 to 2001,offer made of 2260.00!!.Now the point after reading the posts here is should I go for an increased offer as they say they have used information from the BBA TO GATHER TRANSACTION HISTORY IN ORDER TO VERIFY MY CLAIM AND THEREFORE THE OFFER,CHEQUE ARRIVED YESTERDAY.
  2. Hello, Hopefully an easy one, if a SAR is made to an organisation and they passed the file to a DCA, should the SAR include info from that DCA. I'm sure it does, is this covered by DPA? Or guidance somewhere? Cheers
  3. Hello everyone, I thought I'd share my success story around getting a default removed from the GF's credit file. BT firstly had no records of any bills or any correspondence and according to them routinely delete this information after 18 months of the account being closed. Essentially they put the default on 1 month after the account was terminated and they transferred the debt to a DMP. I quoted to the ICO Technical Guidance about adding a default in the first 3 months, their customer services didn't uphold the complaint and actually entirely ignored the issue. Complained to the CEO by email and got a response from Executive Office advising that due to them not having the records anymore they would remove the default marker in full and mark the account as settled. This was all done a few weeks ago. It is worth pursuing things, go to the top. Google CEO E-mail finder to search for free for CEO email addresses.
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