Regarding Ebay. I purchased an item from an American seller. The total cost of the item including postage came to £31. I got a card through the door today from royal mail asking me to pay a customs charge of £14.10. When I looked at royal mail customs online it clearly states on there that goods purchased below £135 would be exempt from customs duty. What should I do!?

we bought a lodge to live in was informed by holiday site this was ok, we spent £82k on this my life savings this was in November 2015. since this happened I have been diagnosed with primary progressive m.s and decided to sell up and return home to Huddersfield. we informed the site and they have said they will buy it back for £37000 clearly we are all in the wrong business, since this happened we have found out how much they do this I would be very interested to hear from anyone who has purchased anything on sand le mere park in tunstall hull and had a bad experience we are taking this down the legal path.

Like a lot of people have experienced the sharp end of Legalcare.co.uk free-trial, I too have been a victim of their dodgy website practices (very basically, I googled "free legal advice" and LegalCare came up, their website said 14-day free trial), which I trialled and didn't like, so I cancelled the only way I could see how DURING the free trial, by cancelling my paypal subscription. A lot of people, like me, found out that cancelling this way isn't accepted by Legalcare - Legalcare want you to cancel in a specific way (which they made very hidden and uneasy to work out how to do - hence why a lot of us have fallen victim after our free-trial ended). What is surprising about Legalcare is they are far more keen and VERY quick to send you threatening emails and Solicitor threats of taking you to the Small Claims Courts if you don't pay them their full-year's subscription, than they are about Customer Service and getting their website to be very clear about how to cancel (though they have since made some improvements to their site). That's the background - but here is my question. I have twice spoken to Legalcare's debt collection solicitors (GPB Solicitors) and have told them that I have done nothing wrong and that I never used the services of LegalCare outside of the free trial and that no one can force me to be a customer of their's when I've explicitly told them I do not wish to be.... .... and twice they've asked me to write in outlining my story and they will 'review the case'. At first I was happy to do this, but now I am having serious doubts about writing to a debt collection firm of solicitors who are considering taking me to the Small Claims Courts - not because I have done anything wrong, but because I fear they may use what I write against me in a Small Claims Courts. Obviously I am not a solicitor myself so I feel that anything I put in writing to them, a firm of solicitors, would need to be written by a solicitor (to protect me) ! What advice could anyone give me about LegalCare and how to handle this ? PS - I am aware of the other threads on this website regarding Legalcare and their 'sting in the tail'..... Many thanks.