On the face of it, this case appears to be very worrying. A lot is dependent upon what correspondence you had previously received from your council. BUT... If you sent an income and expenditure breakdown to them BEFORE they engaged bailiffs then you should have been considered for an attachment order. Simply not having sufficient income is no excuse for the council to bulldoze on with bailiffs. As others have alluded to, you should now write to the council and raise the point regarding their hasty decision to use bailiffs as opposed to the more logical option of an attachment. It is very important for you to also outline your vulnerability, much of which should be already on their records. I recently endured an almost identical scenario to yours. I had to fight tooth and nail with the council over every aspect. What became clear to me is that they won't concede an inch without a fight.

Hi, I don't know if I'm posting this in the right place but I need help. My daughters boyfriend has just received an eviction notice, stating the eviction will take pkace a week on Thursday. I'm currently sketchy on the details but it's all due to problems with housing benefits etc. Hes had a nightmare of a couple f years, he was persuaded to take a 16 hour a week job because he was on DLA and could claim working tax credits, he also kept his housing benefit. He then lost his claim to DLA when he had to change to pip and so lost his working tax credits. He also lost his housing benefit but that was reinstated. Currently he has a total income of £120 per week and is supposed to be paying towards his rent as his housing benefit doesn't cover it all. Now he's buried his head in the sand, my daughter had just phoned me to say that he's being evicted and the eviction notice was delivered on Saturday morning. He has tried to contact the council today to see if there is any way he can stop the eviction and they have said no not unless he pays all of the arrears. I don't know if the amount they are wanting includes all of the costs that will have been added to the debt outstanding. Is there anything at all that can be done to help him keep his home or are we looking at a lost cause?

Hello, I purchased a case for my tablet on 13th January. When it arrived I opened the parcel to find the packaging damaged, on inspection the stand for the case was missing. I raised a query with their customer services and they agreed to send a replacement, they did not ask to see any photos of the damaged item. I found it odd at the time that they agreed to send out a replacement before they had received the faulty one back. The replacement arrived on the 20th Jan. The return of the faulty case was arranged by them to be collected by Parcel Force on the 23rd. I packaged the envelope and wrote the returns number on it and nothing else, no address, no return address, etc as the courier would have a label to attach. It was to be collected from the office at work, the parcel was left on the table where all the parcels are delivered/collected from. I was away at lunch and on my return the Parcel force courier arrived but there was no parcel to collect! It transpired that the postman had picked it up, even though there was no address or postage on it, as it was next to the bag with the franked letters in. I have spoken to my local sorting office, Parcel force & Royal mail customer services and raised a query with the Royal Mail National Returns Center. All to no avail, the parcel must be in the system somewhere. This week Stuff-UK have said they now want paying £47.41 for the replacement as well as the faulty case or they will pursue legal action. I've tried speaking on the phone with them but we don't agree on the situation. They say it's wholly my fault and they sent the replacement in good faith, it was in my possession so I'm responsible even though it was an unfortunate event. Although they are 'sympathetic' to my situation they still want paying. Where on earth do I stand on this? All the information I can find related to companies losing parcels being sent to customers not the other way around! Am I legally responsible? Here's the email I got... "I have just spoken to Annette. Whilst I am sympathetic to your predicament, we are still £47.41 out of pocket. You have received 2 of the cases from us and returned none of them. The onus is on you to look after the product faulty or not whilst in your possession. The fact that somebody in your office allowed the goods to be given to another courier is unfortunate, but not a reason for us to be out of pocket. As this has gone on far too long, regrettably we will be issuing legal action to recover the monies owed plus costs and interest, if you are unable to make payment." I have until 24th March. Any help would be greatly appreciated as its quite a conundrum! I wouldn't even know what legislation this comes under. Thanks Pilau

I am currently opening a FlexBasic account with Nationwide - got the letter to ask for ID I provided this and they are asking for stuff from my previous address. I have been living at my current address for nearly 2 years and nothing with my previous address is valid as its out of date. I have P60's and various letters from people but nothing thats on thier list.

Hi all, Legal n00b here, and wouldn't want to give too much info for fear of spying eyes!! I currently have a MCOL case where I am the claimant, that has recently been transferred to the local courts to sort out. Mediation was tried, but the courts could either not get in contact with the defendant to sort out dates, or she, (or her solicitor) could not supply the courts with suitable dates. The case has now been transferred to the local courts, which happens to be 200 miles away from where both I and the defendant live. It has been transferred to the court that is local to the defendant's solicitor. The defendant/defendant's solicitor have not been entirely reliable or quick in their responses to both myself and the courts, sending the DQ back only after she received a stroppy reminder from the court. I was never copied in on her Directions Questionnaire, so have only just found out that location is where it is when the Courts told me it had been transferred. I also have no idea if the defendant will even turn up, does she have to or can she get her solicitor to act for her? My main question is if I win the case, can I claim for expenses for overnight stay/fuel or train ticket prices for myself and my 2 witnesses to journey up? I understand that a court will always be assigned to the defendant's local, if she wins, might I have to cover the cost that it takes her to get up there too? Perhaps we could all lift share Thanks for any help, I'm sure other questions will crop up as the case goes on. Cheers

I posted a new thread at approx 16:45. the title was court fee. when it showed up in the forum it was listed as 15:45 and the content has changed. What has happened?

Hi I was wondering if anybody knows how i go about handing furniture back to perfect home please Reason is i am financially no longer able to keep up regular payments with them for goods i received in March 2013 I telephoned my local store stating i can not keep up full payments for the items i have on HP only to be what i can say is bullied and sort of intimidated into lending cash to pay them that weeks payment. Thing is i now am in my 10 day of arrears and im worried they will turn up and take goods away. I have explained that i am unable to keep up full payments and im not sure on what to do next. Has anybody else had dealing with this company and where can i write to into handing back goods and what are my rights into doing so Thank you

I have received a text from Orange stating that I am now part of Bright Stuff the messaging service which will bring me offers from different brands. Now I didn't ask for and don't want this service/spam so I looked at ways to cancel it. The text says that I can cancel by texting STOP to 100000. I am on PAYG so to text them would cost me the price of a text. Maybe the 100000 is a free text number but it will cost me to phone Orange to ask them. This seems like a nice little money earner for Orange, charge folks for cancelling something they didn't want/ask for in the first place. Legal or not?

I live in a shared property (HMO) there are 5 of us in here. It's quite a nice place, we all have our own bedrooms & bathrooms. It's all furnished by the landlord to a good standard. However,the landlord is in the habit of entering the property, without notice, and removing and or replacing furniture and equipment. The first we know about it is when we arrive home (we all work normal office hours). Today we got back to find that the tv & recorder had disappeared from the living room. There is another tv in the dining room but that's hardly the point. The vacuum cleaner has gone too. In the past they've changed furniture including beds without any warning and various other stuff has disappeared or been replaced without any reference to us. Occasionally we return home to find that the living room or dining room has been re-organised. We normally put it back the way it was but it doesn't stop it happening again. Now I know that the landlord is supposed to give notice that they want to come in (they never do) but should they be removing anything without our say so? Oh, and the oven is broken. They've told us it will be repaired but that was about six weeks ago and we're still waiting. And they constantly leave vehicles parked here. Any thoughts would be appreciated.