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  1. Hi Everyone, I am hoping someone can give me some advice on whether or not I should make a complaint about Mis sold PPI on two credit cards and a loan I had with Halifax when I worked for them. I started working for Halifax in 2002 and with a couple of months of starting I was offered a credit card and a loan as other staff members needed to hit their sales targets. I applied for both by basically sitting beside a colleague in the office who did the application and told me it was successful. He never once mentioned PPi and I was not aware of it as I worked in savings and investments
  2. Hi, I have received a letter from TFL for failing to produce a valid ticket, pass or photocard for my journey the London Underground. have asked for my side of the story and have been advised that legal proceedings may be taken against me. What happened is that I was on the tube then an inspector came on and I gave him the Oyster card that I had used for the journey. He scanned it and asked to see the railcard attached so I gave him my student railcard. He then told me that there is a greater discount on the card and asked if I have another railcard. I said that I don't.
  3. Hi all For 18 months, Royal Mail has failed to deliver around 70% of my mail. In addition, my bank has written at least 4 times to say Royal Mail staff are returning my mail to sender claiming they cannot access my address and / or I have moved. Both are malicious lies. I have made at least 10 complaints and they simply deny their staff are doing it - but have not asked to see the letters from my bank. I reported it to Action Fraud who say there is nothing they can do - last letter from Action Fraud did not even reach me, like much of my mail. For the past year, the delive
  4. New guidance to support staff engagement during insolvencies READ MORE HERE: https://www.gov.uk/government/news/new-guidance-to-support-staff-engagement-during-insolvencies
  5. General Sir Nick Carter appointed new Chief of the Defence Staff READ MORE HERE: https://www.gov.uk/government/news/general-sir-nick-carter-appointed-new-chief-of-the-defence-staff
  6. Dynamic security threats and the British Army: Chief of the General Staff General Sir Nicholas Carter KCB CBE DSO ADC Gen READ MORE HERE: https://www.gov.uk/government/speeches/dynamic-security-threats-and-the-british-army-chief-of-the-general-staff-general-sir-nicholas-carter-kcb-cbe-dso-adc-gen
  7. I recently had to install a hidden CCTV camera in the staff room, as various things including staff property was going missing. We have managed to catch the culprit, and presented with the evidence they handed in their notice. The trouble is, the other staff have obviously found out about the CCTV and are complaining about being filmed covertly, claiming right to privacy etc. I have responded that I was entitled to film them, as things were going missing, it is in their contracts that CCTV is in use and right to privacy only really applies to areas such as changing
  8. Considering that a large proportion of JCP staff are part time and the roll out of Universal Credit inevitability means that some will have to go through the same process as most claimants and sign on and encouraged to increase hours. Is it reasonable that they are able to police themselves,it is no stretch of the imagination to presume they will scratch each others back and turn blind eyes amongst themselves. I have read that they can ask to sign on at another office rather than the one they work if they feel uncomfortable being interrogated by their colleagues but what about if the
  9. The Queen's most senior aides have summoned her entire household to an emergency meeting this morning. The Lord Chamberlain, the most senior officer of the Royal Household, and Sir Christopher Geidt, Private Secretary, will address staff from royal residences as far afield as Balmoral. Sources said the Lord Chamberlain does call meetings from time to time and that it would be wrong to speculate. Scores of staff arrived at Buckingham Palace this morning.http://www.telegraph.co.uk/news/2017/05/04/buckingham-palace-summons-entire-royal-household-emergency-meeting/
  10. http://www.thisismoney.co.uk/money/news/article-4425464/Staff-meltdown-Financial-Ombudsman.html Sorry If I posted in the wrong place or if it has already been posted.
  11. I was hoping that if I ended up on JSA, I could do their token jobsearch on the abysmal Jobmatch site and then do my own jobsearch later on at home at proper sites like Indeed or whatever, but it seems they're not letting you do that without a sanction. Why is that? Don't they trust us to look for ourselves? They honestly don't want people claiming benefits in the first place so it would be obvious that they would help us in our OWN jobsearch rather than theirs. In fact, I heard a rumour that those upright machines with the touchscreens that print out jobs for you have disappeared entirel
  12. Good morning! I have an interesting issue here. Last week a friend of mine came to a Post Office branch at Canning Town. There was already a small queue of just 3 people. It was Saturday. Closing time was 12:30. She came to the branch at 12:10. All she needed was to register her biometric details. The procedure normally takes around 4 minutes. But the staff of the Post Office refused to service her, because otherwise they would have to stay at work later than 12:30.. After several minutes of arguing my friend had to leave the branch, it was 12:20,
  13. Hello really need help with this matter. I recently signed on was informed by my adviser that i would have to see someone from upstairs about 'intensive job search training'. I asked what it was she responded in saying its just **** from upstairs who will go through stuff on the computers, for a bit support. I asked if it was compulsory she said when you are told to come in you have to. i went to the appointment was met by lady upstairs, she then took me down onto the computers and asked me to log into my UJM account, i did that she asked me how i looked for
  14. Please, could any one kindly advice me. I used to be an employee of the Bucks hospitals (NHS) Trust working at the Wycombe hospital. I have now retired but they retained me as a bank staff helping them out when they are really short of staff. I occasionally work there at weekends and nights when parking is not a problem. Now UKPC which recently took over the parking management are giving me these parking charges which I feel are rather unreasonable. They recently gave me a parking charge while I was parked and inside the laboratory working. I just find it
  15. Well now you know why your Local Library or Swimming pool is closing down ! No money for social care - because staff are being paid to prevent whistleblowing or criticism of bosses. Local Authorities are apparently requiring staff who are taking early retirement/redundancy or leaving after a dispute, to sign a gagging order (compromise agreement). It would appear that the person leaving receives more money if they do this.
  16. Looking for some advice, Wife works in a primary school and has been late on a number of occasions 15 in total since Nov 15. most of this has been due to our daughter now 2 having problems with nursery attached to the school she works in. Headteacher pulled her into the office about it and gave her a management instruction and told her if she was late again it would go to a disciplinary. She explained to the headteacher that she was actually waiting to speak to him about the times. she said someone had been altering her signing in times on the fire register giving and example of
  17. I have discovered that on company House there has been a entry saying that company where I work was to be strike off the register. It was given 3 months to comply. The strike off has been suspended as conditions have been met. Does this mean the company is in financial difficulty? as it feel like it is due to the lack of resources, atmosphere and comments being made. Is there a way of finding out if the company is OK or should one think about jumping ship
  18. Afternoon Folks, I am Michael, 24 years old, and I have just had some news I am to be expecting my first child. First of all I would like to say sorry for how stupid I was 2 years when I took products out with Brighthouse. At the time I had just got my own place, and I needed a TV, I then got two things I didn't need a PlayStation and a Phone. It all comes to £40 a week, which normally I can afford. But I am now moving in with my girlfriend, she knows I have a bill every week for £40, but she doesn't know its brighthouse, I am ashamed to tell her. But last wee
  19. Since 8-8-2013 I have been in a constant battle with chesterfield borough council over the actions of council employed security guards in the council run shopping centre on this day. My disabled partner and special needs son had gone into poundland and on-going to the checkout to pay for their items they were confronted by a security guard who demanded to search their bags. They refused and went on their way, however they had only gone a few yards from poundland when my son was set upon bythe guard who had come up behind him grabbing him by the arm and then by the neck and dragging
  20. I’ve been on the Work Programme for approximately 10 months now. When I first started and up until recently, the attitude of the staff at my Job Centre when signing on, seemed to be that once on the WP, you were no longer their problem. There was no probing into how your job search was progressing etc., it was literally a case of in, sign, and then out again. More recently I have noticed a marked change in their approach and they seem to be grilling WP participants a little more. Now, I can’t be sure if this is just me, or a more overarching change, so would be interested to hear
  21. A unique Which? poll of bank staff at the five major banking groups found more than one in four who work in sales sometimes feel they’re expected to sell regardless of whether it’s appropriate. Which? gained unique access to hundreds of bank staff for the research, which was designed to test whether banks' public statements about scrapping sales targets have translated into real changes in staff behaviour and culture. We found evidence of improvement in some areas - for example, 78% of staff told us there is currently a greater emphasis on customer service than on selling pr
  22. I am appealing for advice in this case in which Barclays has failed over a 2 year period to put right errors on my mortgage account and now refuses to abide by the binding settlement terms. To confuse matters, the Ombudsman provided misleading information which led to me agreeing the terms and the complaint being closed while the issues are unresolved. Ombudsman has now washed its hands of the case and told me I need to sue Barclays. The Financial Services and Markets Act 2000 (FSMA 2000) makes an Ombudsman’s decision legally enforceable in court, but I can find no solicitor to tak
  23. It seems to me that this site is negatively impacted by the whims of staff personal prejudices. Here is seems to be a prime example: http://www.consumeractiongroup.co.uk/forum/showthread.php?449234-Chinese-economy-worrying-! Conniff makes a blatantly offensive remark (it seems to me), which was apparently quite rightly challenged (hard to tell as conniff unapproved it) and Conniff then deletes the post, and when further seemingly rightly challenged closes the thread. Very damaging and damning to the site it seems to me.
  24. Public anger towards Britain’s big six energy firms has generated more than enough heat over the years, and it’s making some firms fear for the safety of their employees. Around 400 staff at British Gas and EDF Energy have been kitted out with stab vests in case of sudden attacks by consumers who either have outstanding bills or, more controversially, tamper with gas and electricity meters to steal energy. The firms’ employees are tasked with investigating energy theft and forcibly fitting homes with pre-payment meters to resolve customer debt. Around 180 of EDF Energy’
  25. Good evening everyone! Here what happened to me this morning(it is actually the text I have just composed to send as an appeal against an unfair decision): I came to St James train station(zone 3) at around 07:09 am. My train was at 07:12 as usual. I wanted to renew my 7 days travel card (zones 1-3), but the ticket machine wasn't working, and I went to the ticket office and asked for help. And the lady behind the glass told me to go across the street to top up at some shop. If I had done so I would have missed my train. Well, I couldn't accept it as I just star
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