Last year we had a successful claim for the PPI on this account, the story is in my thread at http://www.consumeractiongroup.co.uk/forum/showthread.php?324408-PPI-Paragon-and-eLoan(Twopart-Ltd)-***-SUCCESS-*** OK, quick explanation. In early 2006 we took out a consolidation loan, paying back several old debts and having a small sum to ourselves to have some urgent work done in the bathroom, everything in there was broken! The company who brokered the deal went bust, hence claiming the PPI via FSCS last year. Paragon have been a pain in the rear as they started repossession proceedings last year because we were in arrears. We borrowed some money to bail ourselves out of that and when we got the PPI we paid them another lump sum, as well as paying the family member back we'd borrowed from to take the case out of court. The PPI only ever covered the first 5 years of a 10 year term, and only ever covered my wife's employment, never myself. Even if we had not reclaimed this, it would have been useless by now anyway. I had gone through several periods of having to work without pay, or only part time, for a few years. This was to set up a community project which eventually went full-time in late 2009 and I actually got full time pay for a year too. But, that ended in September 2011 when the funding ran out again. I found myself unemployed and falling into serious ill health. I'm now in receipt of ESA and DLA and classed as disabled, I have COPD (Chronic obstructive pulmonary disease), which means it's not curable, I'll be stuck with it for the rest of my life. My chances of employment are slim as I can hardly get out of the house. Paragon have been made aware of this and have had I&E details, but have again taken the court route for repossession. I had to attend a hearing earlier this month. Thanks to being out in the cold air I was then struck with pleurisy, which has limited me for the last three weeks as the antibiotics and steroids do their stuff. The hearing was adjourned as they had failed to serve some paper or other. It's been rescheduled in April. So, Paragon annoyed me enough that I started to look at their paperwork. I also consulted an old thread - http://www.consumeractiongroup.co.uk/forum/showthread.php?171037-Multiple-agreements-falling-within-section-18-CCA-1974 (WARNING: 107 pages !). I realised that their 'unregulated' agreement was actually wrong, under the CCA it should have been multiple agreements. Added to which was the PPI and a selection of unlawful charges they've thrown into the pot over the years. Paragon have not submitted a copy of the agreement as part of their court case so I've taken the view that I should ask why they are taking action against me. The agreement is unenforceable and flawed. How can they impose 'arrears', 'balance' and other terms ? I realise that there is a danger of taking this route. Judges have been know to ask the simple question' did you have the money' and I would answer yes, we did. However, we are not looking at debt evasion here. The loan we had was £25,500, we've paid them over £34,000 to day, that's over 133% return they've had and I object to giving them any more, now that I am aware of the dodgy agreement. So, I've written to the solicitors acting for Paragon and told them how I see it inviting them to withdraw the case and send me a letter to say they've closed the account. Nothing like making it simple for them to understand what I'd like them to do. A previous SAR brought only limited information, no copies of letters Paragon claimed they had sent, no information about why they made two doorstep visits they charged me for, no information on the broker used or their fees either. I told them at the time that I considered the SAR insufficient, but (as usual) I never got a reply. From what I've read on S18, we had a mixture of restricted use and unrestricted use. Indeed a list was drawn up by Paragon for the cheques to be raised and issued by them. As neither exceeded £25,000 I have declared the 'unregulated agreement' to be at fault. Paragon have tried to tell me that they will take away the home I have lived in for the last 17 years. My wife and her daughter have lived here for 30 years. I cannot help my medical condition, it has been verified by doctors and even ATOS. We have struggled to survive since I lost my income. They have been calling and leaving message daily, despite being told that we will not discuss anything by telephone, we want it all in writing so there's no trying to make out we said anything we didn't. Too right I'm going to stand up to them ! In February 2011 Paragon took a much higher DD than normal, which prevented other bills being paid from the bank account. A letter arrived afterwards, thanking us for agreeing to the new amount. We never agreed to anything, so we clawed the payment back via the bank and cancelled the DD. We paid the amount we normally paid at the time and lodged a complaint with Paragon. Despite reminders they have failed to respond to the complaint and I put the account into dispute pending this being resolved. It never has been. Thanks to having some time on my hands to do a lot of reading, I'm convinced that Paragon don't actually have a valid agreement on which to claim anything. They've taken court action when there is a dispute pending, as well as being ignorant of many letters sent to them. I just wondered if anyone had any thoughts on potential brick walls I may hit here? I am only following what I believe to be correct and I am quite prepared to explain this to a judge if the case is not withdrawn. Remember, we have already reclaimed the PPI on this account successfully. Had it not been for the negative side of unenforceable agreements being well documented here, I had even thought of suggesting that Paragon may like to pay back the £34,000 they've had off us so far...

Hi All Slightly complex situation but here it is, any advice appriciated. Overview We have a mortgage with NRAM and a secured loan with Picture>Webb>IDEM. We cannot make payments and are in default. NRAM looking to put us on a voluntary repossession scheme which are happy with. IDEM have had us is court. Today was the third hearing and they didn't show as they cannot find the correct Deed of Entitlement information, witness statement and paperwork. They asked for Adjornment via letter (not sent to us only the court) but the Judge struck out the claim as they had said they would based on second hearing and paperwork etc beign wrong. What kind of solicitor can best give advice on this? (I.e Conveyencing, housing etc?) Given they cannot prove Deed of Entitlement can we challenge their charge at the land registry and have it removed? Again, your advice is most appreciated!

We are looking to take out a bank loan secured against our property, we have been advised by the bank that we need to obtain 'independent legal advice for secured lending against a property for debt consolidation'. I've just spoken to a solicitor who basically said that the purpose of this is just to take the responsibility away from the bank, and that that it's largely for their benefit. Is this the case, should we get it anyway?

I dont know if any experts on here can help with this one, it is a bit complex! Is is correct that creditors are not entitled to charge interest on a secured debt after bankruptcy occurs? What legislation allows secured creditors to just sit on their security...? because essentially all debts, whether they are secured or not are in fact included in BR. Anyone with any legislation would be gratefully received.....

In dealing with my financial affairs, my solicitor advises of a second mortgage registered by Citi Financial. The first one is Nat West which we are close to paying up. The Citi one relates to a secured loan taken out in 1996 and which was paid up 2004/2005 but is still showing up as a mortgage against the property. Unfortunately we have lost supporting paperwork - so how easy is it to get this removed as it is important for us to move forward. This was originally on my credit file and has since dropped off. Can anyone help.

hi i have been burying my head in the sand over this court case and someone pointed me in the direction of this forum. Some time ago my husband and myself took out a loan for £35k with first plus, we shouldnt have done it as we were in debt already and saw part of it as a way out then by "consolidating" our payments, not realising that by taking this over a 15 year period at 10% APR it would be a huge amount to pay off. At some point last year the account went into arrears - i had a period of unemployment, then got a job away from home then split with my husband, my dad got dementia during this period and we had to place him in a home, not surprisingly the money things were far from my mind. First plus told me that they had handed the account to red castle at some point last year, i am not sure i got a letter about this, i think it was a phone call, red castle rang periodically for payments, then stopped doing this. In December my husband died, I sent a death certificate to both red castle and first plus. i rang red castle to find out what was happening, they said they didnt have my account, i rang first plus who said they didnt either, i told red castle this and they said i should pay them something anyway but i refused i said i wasnt going to do this without them sorting out who had my account. they said they would ring me back and sort things out but never did. i am afraid i then pushed it out of my mind, until first plus rang saying i had amassed arrears of around £2500. i said i would pay them £200 per month towards the arrears, they said they wouldnt accept this without an income and expenditure sheet. i said i did not wish to give them this as i didnt trust them with information what with losing my account details before. they then said they would take me to court. i emailed them a letter saying i thought they were being unreasonable not accepting my payment offer. then i received in working hours a visit from a fieldcall representative who asked my friend who was staying at mine at the time if he could speak to me and my husband - my friend told him that my husband was dead, he expressed surprise at this and said he hadnt been told this. i rang the fieldcall rep later who said he had been appointed by firstplus to give me debt counselling advice and that he could often get customers a low repayment rate of arrears and his job was to ensure i could afford to pay the arrears repayments. i asked how much these services cost - he said he didnt get involved with that side of things - i said i was already in debt and didnt want his services adding to an extortionate loan interest rate - he rang me another time and was quite hostile in his manner saying i should see him. i then emailed first plus and said i was being harassed by this rep and they told him not to contact me again - i again repeated my offer of £200 per month for the arrears, they said they would accept this but still take me to court. i am in county court tomorrow facing a possession order - i am wondering the following: 1. should i just ask them to produce the original agreement before we even proceed with this case? 2. does first plus even exist as a company anymore as i thought i read somewhere it went into receivership and i dont believe i had any written notification of that or of when my account has been passed to a third party. 3. the interest on my arrears are £9.27 PER DAY so i will never pay off the arrears as each day presumably these will increase. is this reasonable? thanks

Hi can i ask if a secured loan on a property still falls under the CCA1974

I am really hoping that someone can help as I am struggling to find advice due to the fact that my situation is slightly different. I will try and keep it brief. An individual that I used to work for who I considered a friend loaned me a large amount of money to assist with purchasing my house. What I didn't realise at the time and call me foolish if you like was that this individual was hoping that by assisting me that I would enter into a relationship with him (he is married I might add) Anyway because that did not happen he turned against me and requested that the loan become secured, I completely understood that he wanted security and a year after he loaned me the money his solicitor issued a loan agreement for me to sign. I signed the agreement. The agreement doesn't state repayment terms or a monthly amount to pay just the interest rate of 4 % per annum. We had always agreed that he would wait until I was in a position to remortgage the property and I would release equity and repay him. Fast forward to December 2014 and I received a letter from his solicitor demanding that I repay the amount owed in full within 5 days in line with the agreement. There is not a chance that I could repay immediately. A week later I received a letter stating that the individual would purchase the property and keep me on as a tenant. Given his resentment towards me having him as my landlord would be a nightmare and I can only think that he feels it is away to maintain contact and control. I admit that in hindsight I should not have borrowed the money but I have 2 children and the thought of losing our home is making me ill. I really would like to know what powers the Judge has, the loan is not regulated, the individual will definitely turn up with some hot shot solicitor and I cannot afford to have legal representation. Any advice would be appreciated.

Hi everyone, today it has been 10 years since I took out a secured loan with GE money for £20 k and balance outstanding is still £19 k. I don't understand why the outstanding balance is almost the same. Can anyone advise what can be done as I feel I am stuck with them and their silly charges. The initial interest rates were around 7 % and now it is 12.32% per year. How can they charge a higher rate than initially agreed ? I feel like I will be paying them for the rest of my life. .Any help will be great, thanks.

Hi - I have just sent off a SAR to Welcome Finance to their Nottingham address with a £10 unsigned postal order. I did not take out ppi cover on any my loans I believe ( as I wished to keep the monthly payments down) but you never know if one pops up , that I failed to spot. What I would like some advice on is what other charges should I be looking for within the data I get back that have been unfairly levied and can be reclaimed. Inevitably I expect there to be late payment charges and extra interest. Apart from a small personal loan outstanding all my earlier secured loans have been cleared. If I do have a legitimate claim will/can they use this refund to clear the small current debt Any advice would be gratefully received.

Hi Everyone, Took out WF secured loan in 2006, missed a few payments and rep came around house a pushed me into taking out new loan to repay the old one. He asked for my contracts for the previous loan and I gave them too him. He never gave me a copy of my new loan agreement but on checking my credit reference info the old loan had been paid. I didn't fill in another land registry document with witnesses etc. Years later I requested copies of my CCA but WF said they couldn't find them however I still had to pay. I disputed the amounts and stopped paying until they sorted it. I never made anymore payments and the loan is no longer on my credit file and no contact made for over 6 years. If my second loan paid of my first loan shouldn't I have had to sign for a new land registry charge? I have checked recently and the charge is still present for the first loan and no mention of the second. I have zero paper work as the WF guy took it with him. How do I get this charge removed, is it even legal? Thanks in advance.

Mortgage Arrears and Simple Interest - Is it fair? Took out a secured loan for £10,000 6 years ago. After initial application was accepted we were offered an extra £6000 which we agreed to. At the time I was concerned that we had been issued with two loan separate loan agreements - I wasnt happy with this and voiced this to the loan advisor and was basically reassured that this was just an administration technicality and would not make any difference. He even sent me argos vouchers as a sweetner. 12 months later my husband left me and our business collapsed leaving myself and 30 of our staff redudant. I was absolutely financially destitute. He financially abandoned me and ever since I have been fighting one legal battle after another, keeping the wolves from the doors. I have single handedly paid off all our joint debts. 5 years later and I have made the necessary 72 repayments but I am left with a balance of just over £4k. This includes interest, charges and simple interest. What I need to establish is it it all fair. Loan payments where late from December 2007 to May 2008 by around 2/3 weeks. I was charged £50.00 collection charges on each loan. From May 2008 - June 2009 I could not make any payments whatsover.House was put on the market as I saw this as my only option. £50 charge on each loan per month was applied. June 2009 agreement was reached, I reinstated payments and started to pay off the arrears. Continued to apply charges, but agreed to reverse them if I maintained the agreement. April 2010, cleared the arrears. Asked about the charges and they advised I could pay them off at the end of the loan. Im now at the end of the loan and still owe just over £4k. They have reinstated the charges made from June 2009 - 2010 but no more. I have several questions: Was it fair to charge me on each loan account - I was paying £100 per month in charges? Surely there is no more work involved in chasing payment for two accounts as oppose to one account? Was the amount that they charged me a fair amount - it seems very high? Also because I have had so much information off them (in one month I had 10 pieces of correspondence) I have overlooked that they have also been charging simple interest on the charges! As a result, I didnt realise that by leaving these charges until the end of the loan period, I was still being charged interest on them. I was treated appauiling by this company, I was never shown any sympathy, in fact I almost felt bullied by their "callers" and felt that they "harrassed" me at an extremely difficult time. I responded to every call they made - I gave them every bit of information I could, but unfortuantely for a long period I could pay them no money and therefore did everything I could to sell the house. When circumstances changed for the better I offered them the maximum I could afford which included paying the full monthly payments plus a further payment towards the arrears . I was advise that it was not enough and that the arrears would have to be paid within in minimum period of 12 months. They therefore took me to court for repossesion. Thankfully it was not granted and was adjourned on the terms I had previously offere them. Despite this however there are legal fees also on my statement, which could have been avoided had they accepted my proposal. Any advice would be greatly appreciated.

Hello, I know a lot's already been posted on this subject but I'm being cautious and seeking some feedback from seasoned members. The above - named have a 2nd charge on my property, originating from an MBNA card balance that I defaulted on back in 2003 or 2004. I finally spoke to someone at dlc and they indicated that although they didn't settle on secured loans that I could still make an offer and they'd "pass it upstairs" for consideration. Below is a verbatim copy & paste of the letter I'm about to send with all personal details omitted. My questions for the forum users: - Will someone give my letter a once - over and give me some feedback, please. - Is this communication better off coming from my father, along with the cheque enclosed, seeing as he's the one lending me the money? All feedback and advice gratefully received. Thanks.

Hi All, I am having a nightmare with my previous LL. We have completed all of our contractual requirements. Inventories were carried out at the start and end of the tenancy by an estate agent. (The estate agent were not managing the property but were hired by the LL to find nd vet new tenants). The exit inventory states no issues with property and this has been passed to LL. The LL is refusing to authorise release of our deposit he has failed to give me a legal reason why. First of all he tried saying that we had 2 kids so there must have been some damage at the property (this is a joke as we have only just had our first child and he has just turned 3 months when we left) and wants £150 deduction from the deposit. He is now saying that he had to pay for an entry inventory and fees we need to pay for exit and other fees. The Estate agent did the exit FOC and I have had no other invoices. As he i seeing unreasonable and the deposit is protected with TDS I raised a dispute and submitted all my evidence. The LL then refused for TDS to adjudicate so they are now holding my deposit awaiting court action. I have served him with a notice before action letter and I am now preparing to go to court. My question is: I was going to submit my claim via the "Money claim online" website as this is cheaper but at the start it states not to be used if reclaiming a deposit that has been protected? Where do I go from here? can I continue the submission or do have to go another route? Many thanks in advance

I really dont know where to start here but i will try and explain as best i can. The main reason for the post is to find out if the repossession is legal which is only the tip of the iceberg here. A financial adviser is contacted to source funding for a small residential development. The adviser contacts a company who happen to be a broker. The broker sources funding from a lender and charges £1,000 app fee. The application is made to LENDER which was successful, no issues. The name of the company at the top of the facility Letter is lets say "The Lender" There is no address or contact information of any kind within the contract other than the name of the company at the top. As the contract was to release the funding in stages, the first stage was released and work carried out to complete all underbuilding work. Not further funding was released after this due to the lenders demands outwith the contract. One thing led to another and the issue was unable to be resolved. The lender decided it was time to both serve a calling up notice and subsequently a court writ to repossess the partially developed land. This is where things start to open up and i find out who is who The issue is that the pursuer is a Limited Company, the same Limited company that the broker was a trading name of, effectively what this guy is saying is, the broker and "The Lender" were both trading names of the Limited Company- How was i to know that when the Financial Adviser requested £1,000 app fee payable to the lender and also there would be a £1,500 fee payable to the broker for sourcing the lender? Effectively it now looks like the Director of the limited company not only charged me to find the lender but HE was the Lender. Now, to make things clear. The Limited company using the two so called trading names had a Consumer Credit License (Legal Formation: Body Corporate) (Nature of Business- Mortgage Broker) (Category-Credit Brokerage) this is very clear from OFT. "The Lender" also had their own CCL as a separate entity,(Legal Formation: Partnership) (Nature of Business-Mortgages) (Category- Credit Brokerage and Consumer Credit) this is very clear from OFT. "The Lender" from the mass of information i found out about them has been a Partnership company for many years but the Limited company who is pursuing the repossession has only been set up for over a year. I am of the thinking that, as nothing mentioned in the contract about a trading name of the Limited Company (which would be a breach of the Companies Act) if it were the case. The limited company did not hold any CCL to be a lender. The Partnership was established at least 10 years prior to the Limited Company being set up, and most importantly, there will be litigation against the lender for breaching the contract it is simply a move to limit the liabilities to the Limited Company that seemingly does not much in the way of liquid funds. Another slight twist is that, the broker and lender have no association whatsoever with the Limited company now they are now trading names of two other Limited companies this guy has set up and the CCL status of all companies is that they are Mortgage Broker NO MORE BEING A LENDER! Again, just to add a little spice. the three individuals who own the Partnership/Limited companies have between them Dissolved over 40 companies within the last 8 years or so. Should it not be "The Lender" named within the contract pursuing repossession. Should i be suing a company not named on the contract and also unauthorised to lend? As i mentioned, this is the tip of the iceberg, Thanks in advance

Just wondering if anyone has used any of the following companies for a Secured Loan/Bridging Loan The one time or current directors/Partners were/are Wayne Smethurst, Andrew mark Brown, Ron taylor-Walker Capital Advances The Finance Centre Capital funding Ltd Capital Funding One Ltd Havenglow Ltd Home Independent property Services ltd TFC (UK) Ltd TFC TFC Homeloans TFC Commercial Ltd TFC Partnership Ltd TFC Consortium Ltd Glow Mortgages Ltd Glow Group Ltd The Mortgage Distribution Hub Ltd Mortgage Branding Ltd Orbiter Distribution Ltd Cheshire Property and Finance Ltd Hillwood Investments Ltd Sedcol Ltd thanks

Hi all, We ended our tenancy early (with landlords agreement we have a signed deed of surrender). We owe the landlord a few days rent which we agreed to pay. When we asked initially for details of the deposit scheme the LL had used we received no response. We have written three times to ask for the information to no avail. The LL has now sent us some cash but has deducted over £260 for various 'issues' all of which we would strongly contest. Points: 1. AST from 2012 2. contract states deposit scheme will be used although not which one 3. no inventory completed 4. we have vacated the property (in very good condition and we did take some photos as evidence). LL is now saying our money was not put in a deposit scheme because we refused to pay the £25 admin fee. LL has made this up and is now saying this after a month of us trying to get our deposit back. We have previously rented and all our other landlords used a deposit scheme and we got all of our deposit returned with no problems. We had assumed that our money was safe and maybe the LL had overlooked sending us the paperwork. LL also has numerous other properties that they rent. Is our only option to take the LL to court? If so any advice would be gratefully received.

I took a £20k secured loan out about 1 and a half to 2 years ago now and been paying the extortiante rates back since. Never missed a payment till now. Ive hit financial difficulties and need some help. I believe my CCA in incorrect and am considering putting it into dispute also. I sent of the subject access request and the CCA request along with 2 seperate postal orders. One for £10 and one for £1. I received a letter today saying thanks for the requests but please send a cheque for for £1 and the £10 !! My postal orders were no where to be seen or even mentioned in the letter !! Totally Stolen by Welcome !! Whats the best route now? I really dont want to send cheques as ive heard they can uplift signatures. I sent them recorded delivery and never signed the letters as I was told just typed my name. Help !

Hi there I am new to this site but I really don't know where to turn at the minute. A few years a go I took out a business loan for around 140K. Due to a series of issues I had to walk away from the business which naturally left me with a considerable amount of debt that I haven't been able to pay. The loan was secured against two properties (one commercial and one my home). The bank repossessed the commercial property last year and until today I have had no contact from the bank at all when today they sent me bank statements for the business loan account and my overdraft account. I was absolutely shocked and now extremely worried to see that since February 2013 they have charged me £5,880 in interest on this. Also there is a deposit of 46K. I haven't paid anything in so I can only assume that this money has come from the sale of the commercial property. I just don't know what to do. I have had to correspondence from the bank. Surely if they have sold the repossessed property I should have been told about it and I am disgusted as prior to repossession I had the property valued at £110K. I need to write to the bank and raise these issues as a matter of urgency, they have dealt with the whole issue very badly. Can anyone please help with this. I don't know where to start or what my rights are. Can I try and regain some of the interest they have charged. Naturallly if they are going to continue to charge me over £600/month interest I'm going to get nowhere with trying to make any repayments. Also should I not have been notified about the sale - what is the normal protocol, I've never been through anything like this before and me and my family are now suffering considerably. We are now left with a shortfall of over£100K and they will be after the house next -what should I do, anyone, please???

I am really needing some help. I have a house valued at £110,000 and a mortgage of £105,000 which I may need to sell. The only problem is I have a secured loan of £34,000 on my home through Picture (or whoever they are now) which has arreas of £650 and they will only get bigger as I am no longer able to afford the loan. What I am wanting to know is am I allowed to sell my home even though the secured loan won't get paid off. I am intending to rent if I can sell my home. Any advice would be much appreciated. I don't want to sell if I don't have to but will Picture?? take my home even if they won't get any proceeds from the sale.

morning all i think im going to claim against kensington on behalf of my two sis in laws one of whom lost her home and is now in rented although she didnt keep up with payments (split up with partner) and they repossessed her home she hasnt even got any paperwork from the repossession etc but i KNOW there will be loads of charges there also other sis in law who is being hammered by £50 charges often what i find is strange is the fact that in the last week i have rang one has said she is in line with the court order imposed at £9 per month above the contractual £199.99 per month and the other said she is in arrears to the tune of £400+ she was on a payment plan although in default according to phone call 2 she was in default according to number 1 however when i asked in line with the court order they said in default by 40p so we promptly paid £1 on her credit file last time she defaulted was may they just tried to add councellor fees on but i cancelled this she has recently been treated for mental health issues and has been told to get letter from gp which we have requested and will forward a copy to them in the first instance i am going to sar on behalf of the two SIL's wish me luck i will update as we go along here

Hi, I have a secured loan with Citi. we have been paying them on a monthly basis as per normal via Direct Debit. I noticed last month that they had not taken their payment as normal. So I contacted my bank and they advised me that Citi had cancelled the Direct Debit. I have not contacted Citi about this and I would like to know where I stand with this as Last months and This months payments have not been paid.Please help

Hi, I hope you can offer me some advice and help on how to proceed... In 2006 I took out a secured loan with Welcome Finance, Some time later I fell into financial difficulties and went down the route of reduced payments for quite a long time etc. Welcome contacted me via a company called Empingham resolution and negotiation, Effectively chasing the debt. I replied offering a full and final settlement (reduced) and after much going back and forth, this has now been accepted. Today I received the following email from Empingham: Your Empingham Ref: xXX Creditor: Welcome Financial Services Ltd Welcome Finance Ref: xxxxxx Amount Outstanding: £xxxxx Agreed Settlement: £xxxx Payment Due By: 30/04/2014 Further to our recent discussion, please accept this email as confirmation that we will accept £xxxxx00 as Full & Final Settlement on the above account on behalf of our client. Payment is due as per the terms mentioned above. Although Welcome Finance will remain the beneficiary for the funds, payment must be made directly to Empingham Ltd. This offer will not be presented by our client again, and non payment of the figure would result in the full amount being payable. Payment may be made using any of the following options; • By Credit/Debit Card by calling 08452 606 985. • By CHAPS transfer to Empingham Ltd’s Client Account. Sort code ------- Acct No.-------- quoting your Empingham reference number. • By sending a cheque made payable to Empingham Ltd quoting your Empingham reference number. • Secure online payment ALL PAYMENTS MUST BE MADE TO THIS OFFICE TO ENSURE SWIFT REMOVAL OF YOUR DEFAULT My main concern is that they want payment to be sent to themselves rather than directly to a Welcome Finance. Is this safe? Do they need to have had the debt assigned to themselves for this to be legit? also, no mention of removing the legal land registry charge has been made, I will of course asked for confirmation that this is the case. what should I do? Get Welcome finance to confirm that Empingham is authorised to carry out the transaction and that charge and default will be removed? help!

Hi I have a question about a secured loan i took out several years ago. I dont want to give to much info at this stage however I took out a loan and the maximum I could borrow was 125%, i actually got given between 145% & 165% LTV depending on the valuations done by the loan company at the time. The 165% loan was almost 10x the equity I had in my house. They loan company based my loan on my valuation which was just a stab in the dark. They accidentally sent some documents to me the other day which showed they did a valuation on my house which was massively under what I had thought the value was at the time. I would have never taken on such a huge LTV if I had known the value of my house was lower than what I thought as I would be in negative equity for ever. Do I have a case for irresponsible lending or mis sold case? I have struggled for many years as i could not really afford the loan anyway but have always paid the lender each month because it was secured on my house. Anyone have any thoughts... ..and yes there is a degree of stupidity in taking the loan out in the first place but i was desperate.

Hi there, I wondered if anyone can help please? I stupily took out, in total a £58k loan from Picture and then got into difficulty. Picture then froze the interest when I got into arrears. I was single, living alone and panicking about my finincial situation and this option was put to me via a broker (who's now bust) I have £6,500 of arrears from 2006 but kept paying the same original agreement amount of £660pm. Other things suffered as a result but I just had to keep a roof over my head! I didn't keep a track of it but just paid every month. I've now taken my head out of the sand and am trying to find figure out how to get my self back up straight. I got a statement from Idem after I requested it and have just found out a) I had a £9000 PPI policy added to the loan when I first took it out and b) when Idem took over, they lumped £26k of interest from the previously frozen interest!! Twenty Six Thousand Pound! How much??!! Help!! I'd got the balance on my loan down to £37,000 before Idem took over (based on their statement) and added the £26k. In total I know owe them £63,000 after 6 years of paying £660 per month (excluding the peirod of the arrears). My first thought is to contact a mortgage solicitor to see if the whole thing has been missold, do something somehow to get the £26k interest taken off and then (or all at the same time) contact a company for a PPI reclaim. Has anyone had any experience in proving a mortgage was mis-sold, getting the interest back, reclaiming the PPI or any other advice in how to deal with these people? I just don't know where to turn!