Hi guys looking for advice. I have 3 outstanding council tax bills with my (ex) local council. I have since moved away from the area. The bailiffs have started at the mother in laws chasing the debt. After speaking on the phone, they've said they have been chasing this since may 2014, have had no payment, and no arrangements made. According to the office, 'its gone too far for a payment plan' and are demanding full payment. Yet the bailiff has said if I pay x amount, then a plan can be put in place. Below is breakdown of amounts ect:- original bill in bracket Bill 1 is £790.10 (480.10) Bill 2 is £558.69 (320.) Bill 3 is £285.79 (169.35) Bailiff says I have to pay the 790.10, and can then set up a plan on the rest (contradicting the office) This was last week. I said give me a few days and I'll try and raise the money. Now all three accounts have me and my partners name on, but one of them has the brother in law too, as he was on the tenancy (although he wasn't liable for our bills, he paid board money) in my eyes, it's not fair for him to be involved in this mess, and have bailiffs threatening his car for the bill. His name is on the 558 bill. when I realised this last night, I called the bailiff today with the intention of paying £600 which is what I managed to get hold off. But I wanted the account with the brother in laws name on clearing first, to remove him from the troubles. The bailiff has said that's not possible. I have to clear the £790, or £850 to clear the other two accounts, and leave the 790 on instalments. When I queried why this was the case, he said it's just how they're paired up?? He won't except £600 and instalments on the rest, as it's gone too far for that?? His deal is his deal and he won't change it was his words. I also rang the local council direct, they informed me that there is a 350 bill outstanding also, not yet with rossendales. So, the total debt currently being chased by rossendales is approximately £1634 including fees. The total tax due to the council, (including the bill not yet with rossendales) is £1320. Now, if i could deal direct with the council, I could clear 50% of the debt. And arrange approx 100 a month thereafter to clear the remainder. What I'm particularly looking for help with is, Is there anyway the council are going to deal direct with me? Is the amount of fees that rossendales have added legit? What would happen if I used the automated service and tried to pay the original bill, that the brother in law is tied too, direct to the council, and what would happen about the charges then that rossendales have added? The council were also able to look at rossendales files while I was on the phone to them, does that mean that they are in fact part of the council? I have had many more questions running through my head all day, and as I've come to write this, I can't remember them all! And also, I apologise if it doesn't make sense! My head has been fried today! I'm not trying to avoid this debt, I'm simply trying to do the best I can! The most recent letters from the bailiffs were 'final notices' The bailiff said he will take the £600 that I've got, but it will not stop further action on removal of goods, as it's not the amount he said I had to pay. Any help would be greatly appreciated, as I need to continue trying to resolve this tomorrow Many thanks in advance

Hello there, I am very new to this site, so please bear with me if I make mistakes along the way... My dilemma is this...I had a bailiff from Rossendales arrive at my house last week demanding a figure of approximately £1900.00 for none payment of Council Tax for the year 2014-2015. Yes, they want the entire year!. He refused a payment of £200 per week and said that he would give me 7 days to find the total amount or he would take goods to the value...and this is where the dilemma deepens...I do not have goods to that "auctionable" value. He would have to even take the cat, it's that bad. I have just received my Decree Absolute (November 6th) after a two and a half year battle with my ex. 99% of the "things" in the house belong to my ex, as he has receipts to prove that he owns them, and he has already taken some of them away. He is coming back for his stacking stereo system and a huge TV that are his...and he can have them. Basically all that I can offer the bailiff is a three piece suite and an old table. I don't have anything else of value. My ex took back my engagement ring and also my 18ct wedding ring...yes, it was that acrimonious... I guess that what I am driving at is this...What can the bailiff legally take? Would that include things belonging to my 20 year and 16 year old sons who live with me? And if he does take these things and they don't reach anywhere in the region of the debt, what would his next step be, bearing in mind that anything of any value would be gone? I find it odd that something that could be settled within 10 weeks has caused so much chaos in my life, which I am slowly trying to rebuild for myself and my boys. I even spoke to Rossendales (who were as hard as nails and unrelenting on the phone) and they said that it was in the bailiffs hands. If any of what I have written makes any sense at all...YAY me...but if it has not, I apologize and will endeavour to correct it. Thank you for reading this post. Regards TLW

Ok so a few weeks back I came home to find my car clamped...... They wouldn't say who they were, just sat in their van being arrogant. So I came in the house and my OH says they are bailiffs..... Me panics thinking what the heck for? So I ring the council tax and they say yes I owe £324.... From 2007?!?! So go outside and they then tell me who they are however the debt is not mine, and that if I get some proof the car is mine they'll remove clamp.... So get v5 and they say this is not proof of ownership. Anyways an hour later they tell me it's my partners debt for a previous address, and they aren't leaving. I then call my grandad, who pays the bill to get the clamp off, as they said tow truck is on way to take my car!! That bill was £891!!!! Ouch! Oh £300 of that was charges!!! Forward 2 weeks, guess what comes through last weds.... Rossendales letter re: my £324 that I was go bs pay end of this month anyways, only now I can as I've had 2 visits worth of charges. When he made 1st visit I called him and said if you wait till 29th I'll pay it, bailiff said this is not good enough. He gave me 3 options, pay it now, let him in do possession thing and instalments (not million years!), or leave it and they'll seize goods. So forward to Friday just gone, got a 5 day notice. Firstly what does this mean? Secondly, what shall I do? I'm happy to pay council £25 a week, or in full at end of month. Will they come after my car again? P.s I never even open the door to these people.

Just a little bit of advice needed if possible please. The short version is: We were overpaid tax credits. We were advised in October, the chaser came maybe mid November, and after trying to call through to sort out a repayment plan numerous times and being unable to ever connect during my lunch time(s), I wrote directly offering to repay back at a rate I was originally overpaid. Having only been a couple of weeks ago, I wasn't unduly worried about not receiving a reply, but instead have now received (hopefully attached) a letter from Rossendales instead. This came yesterday (4 December), and they have started ringing today (according to my partner). I have no problem paying the money back, but just wanted to know what kind of repayment Rossendales were likely to accept. (I am thinking around £150-£180 per month on £1800 debt). And yes, I know, I should have sorted this directly with Tax Credits after receiving the initial notice in October, but a few pointers would be helpful about what I might expect, because I/we certainly haven't got the money to repay all in one go. Thanks.

Well I know I have not been active within this forum for a while, but forgive me if I am wrong, BUT I was under the impression that a Bailiff could not levy on a vehicle which was on hp? even that of an HCEO? I have discussed with the council and they say get lost and speak with Rossies? the B said he can take Vehicle? Unless the rules have changed since I was last here, then what is the correct stance? Mr

Hi all, Advice required please regarding bailiffs and charges, Some 18 months ago we fell into arrears with various bills etc, Rossendales were assigned to collect the arrears from us, we agreed to pay £100 per month which we have kept up with until sept of which 1 payment was missed due to various problems, The payments have now been resumed oct and nov, last week a letter from Rossendales demanding £553 now and threats of committal to prison. I have contacted the council and they say i only owe £318, I have the bailiff calling aggressively every other day demanding full payment, Now i can handle the calls but my wife who is disabled and in the house alone most days while i am at work is worried sick that they will come round when i am not in. can anyone out there advise please Paul.

Hi, I am new here. This morning at 7am a Rossendales bailiff hammered on my door. I was still in bed, didn't answer it. He put a "final notice" through the door and left. It demands balance in full in 24 hours. It is for Council Tax. I set up a payment arrangement about a year ago for £899.40 including costs, when a Rossendales man came to my door. This included a list of stuff they could take if I defaulted. I kept up with the payments then was late with one in July, but they restarted the scheme when I rang them. I was late again this month due to being skint and lost track of how late. The total was down to £231 including the costs for the previous late payment, and I was paying £78 per month. The Final Notice demands £406.20 (more costs of some kind) which I simply don't have. I rang Rossendales and offered the late payment but the (brusque) lady in the office said I have to talk to the "enforcement agent" on his mobile since she could only take full payment. I asked why on Earth I cannot talk to someone in the office but she just kept repeating I have to either pay her or talk to the "enforcement agent". I am loathe to do so until at least I know more about what to do. I really don't know what to do. I am beside myself. The only money I have in the world is £83 until next Wednesday, and not much more then, so paying this month's payment would have wiped me out and I was going to have to do some creative thinking just to buy some food. The Final Notice says 24 hours I presume he will be back tomorrow. I have no idea what to do, I hope somebody on this forum can help me. The irony is that without costs I have paid the vast majority of the original debt, not that that is any use I know. Any advice will be gratefully received!

Hello, Been a member for a while but this is first post, please be gentle. Have got Rossendales chasing an old Lloyds account for about £3.5k. This is a very old debt, 10+yrs. I got rolled by Lloyds three times on three accounts, loan, cred card and overdraft when I was young and naïve. Didn't realise interest on interest on interest X3 but bank manager knew exactly what he was doing. Stitched me up like a kipper, no wonder he used to laugh like crazy when he was ringing me to tell me how he could save me £150 a month. paid a good part of it back but then decided to exact my revenge and say you've had enough out of me. No payments or contact on my part for 10+yrs. This debt has been passed around the block so many times I don't think there are many left for it to go to. Ignore, ignore, ignore has worked very well for me. Checked today on trust register, no ccj registered against me at present address 1.5yrs, previous address 9yrs and previous address to that 3yrs. Pretty much knew that anyway as credit rating appears to be in very good condition (haven't checked credit report though) Have thought that I could throw a CCA request at them but then I think your entering into dialogue with them #and like a jack Russell once they get a bite they don't let go. Am I best just continuing to ignore? I do reckon the letter is just a speculative fish. I'm looking for opinion please ref the statute barred aspect of this situ. Fact is that the debt is 10+yrs old with no payment or contact on my part on that basis I understand the debt is statute barred and there is no enforcement action anyone can take. So any DEO, DCA or bailiff that wants to call can go whistle. However, what would the situ be ref a high court writ? Can they apply for one? Is it possible one could be granted and is it possible a HCEO could turn up with a writ, walk in and start removing stuff even after all this time? Any advice please would be appreciated. Thanks

I have received a second letter today from Rossendales. I have a debt with Egg from 13 years ago which I thought was statute barred. Apparently it`s not as I made a payment of £20 in September 2010. Now they are asking for the sum of £1225. This has been taken over from Lowell. Rossendales have been asked to send me the original agreement and they have said they will this. Lowell have failed to supply me with the original agreement and I think as they could not get it they have sold the debt on. Any ideas on what I can do, should I pay up?

Hi guys. Back again for some PPC advice I've reached the Rossendales Collect stage that started with a speculative invoice from Excel a few months ago. Should I ignore? That always used to be the advice but is it still the case? I'm seeing more and more references to appeals and/or engaging in some form of correspondence. Something I'm loathe to do as I feel it gives these cowboys some sort of legitimacy.

A familiar story from the threads I've been reading, but ours has a twist that I hope someone can advise on. Over several years we claimed Working Tax Credits because my wife's full-time salary is low and for many years I was working on limited part time contracts or as a volunteer. Each year we submitted the forms to HMRC and they agreed we should receive WTC. At no point have we tried to withhold information or cheat the system and there had been no suggestion from them that we did - but they still claim to have overpaid us! In June/July 2013 we had two letters from 'Debt Management and Banking' at HMRC to advise that we had been paid too much tax credits. This was for period ended 2006, 2007 and 2009. We don't have any record of what we submitted in those years now. I called HMRC and the lady I spoke to agreed to put the matter on hold as I explained that I was chronically sick, on ESA and DLA, and that we were still receiving WTC due to our low joint income. The man I spoke to at HMRC today agreed that those notes were on the system but that they had carried out a review in June this year and passed the matter to debt collection. He says we should have had a letter, we've not had one. We would always respond to anything like that and get in touch to sort it out. I remember that I had made some notes last year, based on reading about WTC debt, where HMRC would write off such debt if a person was never going to work again through illness. I've no idea where those notes are now, possibly discarded after being on my desk for months. I've seen other threads where the advice is not to ring the DCA (I already knew that) and not to give them I&E information (I knew that too). What I can't do with is the stress of endless phone calls and letters, possibly callers to the door, while they attempt to make me pay. Yes, I know about sending them the 'do not call me' letter, but I'm already quite frantic about this and do not want to end up in hospital, or worse, through their activities. The many at HMRC refused to do anything other than insist I speak to the debt collectors. He seems to think that their one letter in June was the end of it, and as we didn't receive it we were blissfully unaware until Rossendales sent their letter. That's dated 24th July and gave us 7 days to pay in full, it only arrived on August 7th ! I have sent my MP the same information as above, to keep her informed of what's going on. In our situation we cannot afford to pay. We have told HMRC that previously and they accepted that, deferring the debt and saying I should contact them if I return to work. I explained last year that that was not going to be happening but she said she could not revoke it at that time. I was given the impression that they would contact me after 6 months to look at my circumstances again, but that didn't happen. We are still in receipt of WTC after sending in the annual claim form for 2014-5. That in itself should tell HMRC we cannot afford to repay ? Any suggestions ? My own thoughts would be to write to HMRC and go over the info above, the guy on the phone accepted what I said but told me that he could do nothing now it was in the hands of external debt collectors. I think that's rubbish.

Hello Everyone! I'm looking for a little advice regarding a friend and her council tax bill. She has received a letter from Rossendales 12 days ago and hasn't acted on it (she was originally going to ignore it as she is scared but i've convinced her how much more brutish Rossendales can be with council tax as opposed say a credit card bill). The bill is for just over £800. The letter she received is titled "Council tax notice of issue of liability order" The letter states that she can now only discuss the matter with Rossendales and not the council, Is this true? She is classed as a vulnerable person as she is a single parent of a 2yo. Can she phone the council and arrange a payment plan or can she only deal with Rossendales? What does a vulnerable person actually mean? What protection or rights is she entitled too? With regards Rossendales the letter states if she wants to set up a payment plan she needs to complete and return a questionnaire within 7 days, as mentioned previously it's been 12 so the questionnaire is out of the question. She can potentially afford £100 per month but she is in denial saying that this won't be enough for them. The letter states if she doesn't get in touch with them within 14 days then enforcement action will be taken. So hopefully I can help her resolve this in the next 2 days Any advice on what to do will be appreciated. regards James

Hi All. I got behind on my CT, and had a lovely visit from Rossendales. I managed to agree to payment plan with them. I paid the first 2 payments as agreed, but my third payment was £60 instead of the agreed £100. Last month they turned up again. They said that if I didn't pay the remaining balance, which was £220 plus £120 for defaulting on my agreement and another visit charge. They would force entry into my home, via a lock smith. I have paid up the full amount now. But should I have been charged £120 for defaulting. And do they have the right to threaten to force entry for CT?

Hello was wondering if someone could give me some advice, almost 1 year ago I move out of my old property owned by a housing association. It was the worst property I have ever been in and ended up falling behind with the rent payments once I had changed job. cutting a long story short I had to deal with rats, cockroaches and anti-social behaviour in that flat from neighbours and he housing association never bothered to help me. my debt was passed onto rossendales. I'm a single parent and totally freaked out when they sent me a letter saying court action would be used or bailiffs sent to take my belongings to pay the debt. So I started paying £20 a month. I was sorting through my old letters and came a cross my final statement from the housing association and realised that there is an extra £140 on my bill which I received from rossendales. I've contacted both the housing association and rossendales disputing this and I'm getting no where. The housing association are saying that's how much I owe and have just been contacting me through email and rossendales are still contacting me about the debt. What do I do? Keep paying them???

I succesfully beat Rossendales in the past thanks to this forum. A friend who has NEVER seen the bailiff nor let him in, has a letter saying they are coming tomorrow for £576 or removing goods. He is not techno savvy so I told him to ask for a breakdown to be sent to him. He phoned and asked for it over the phone but was told he cant have it as its electronic. He is really panicking and as it was a while since I beat them, I want to make sure all is as is. Am I still 100% correct that as they have not been in the house, no walking possession or anything, that there is nothing that they can do? I just want to make sure before I try and help him. Thanks

Hi I was hoping you could help? I have a Rossendale problem. I owed council tax from 2011 which I have paid all but £90.00 0f. As I had apparently an agreement with Rossendale to pay 40.00 a month. I actually paid what I could when I could and paid off nearly 700 quid. An agreement I do not recall but bailiff said I did, but I recall signing nothing. He visited me for the first time today and did not enter the house. But asked for an agreement to be set up over next few days. The bill he gave me was for £325.00. I proved to him via bank statements etc. that I owe only £90.00 But he is claiming default of payment arrangements due to new legislations. So I threw back that if I owe below £100.00 bailiffs are not supposed to visit houses which he checked with his office and turned out to be true. Do I have to pay the £325.00? Which seems a bit steep for apparently missing a payment. He quoted a whole lot of new legislation stuff at me which I do not understand. I have to resolve this payment in a few days. I have not had a court letter or let a bailiff in my home and neither did he ask to come in. He was quite polite but I still think the extra money on top of the £90.00 I owe is obscene seeming I have battled to pay off £700. I am struggling financially so this is not peanuts to me. It just seems odd that I was nearly finished paying this damn bill and now its nearly half of what I owed in the first place. The payment plan that was apparently set up does not include a list of items from my house as today was the first time I have seen a bailiff regarding this bill. The last letter they sent me was 4th September 2013 Yet he has tried fobbing me off that he has sent later letters and phoned my mobile. Which is rubbish as I don`t own one!. He also tried to fob me off with a rude comment that I apparently have a history of failed payments earlier due to failed credit payments which is also untrue as I have all the bank statements that show payment going out in black and white. I don`t know my rights on this, do I have anyway I can get this bill down? Any help grateful. Kind regards all.

Hi, found your site while frantically searching around looking for answer to my problems, I'm literally going out of my mind with worry here Sorry its a long post but please I beg that can somebody help me! I owed a little on my council tax (£81) for some time, but I paid £100 at the Council offices 2 weeks ago thinking it was cleared... Now, a little back story Up until July last yr I was claiming Job Seekers Allowance, although Ive not worked since 1999 because of my physical health, Im registered as disabled and receive higher rate mobility DLA. Well I'd felt pressured into trying to find work by the people at the job centre who put me on a work programme late 2012, which caused further degradation of my physical health. At the end of July I became really ill with my health, and also mental health problems, depression, agoraphobia, etc.. I went to my doctor who prescribed anti-depressants, these were unsuitable and made me MUCH worse, to the point where I became so ill I didnt leave the house for months, I wasnt cleaning up and looking after myself properly, its embarassing to admit. The pain from my disability also becasme so bad that I was taking a tonne of codeine every day (also prescribed) which combined with the adverse effects form the antidepressants resullted in me being well, not quite there. I stopped taking medication in September and eventually my self-awareness returned, but physically I am still very very ill. I am still suffering from depression. My JSA lapsed, and becuas e of my state of mind and health I didnt speak to them or make any claims, I continued to receive my dla and hosuing benefit so was just surviving but not able to leave the house or do anything. This limited money was enough to pay the rent, some of which i had to pay from my dla, and pay for basic shopping, some gas, etc. I could NOT afford to pay anything towards my Council Tax, and also had to borrow a lot of money from family just to survive My health did not improve at all between then and now, and only in April 2014 did I get myself together enough to make a claim for ESA. I wasnt opening my mail for a long time, yes very stupid I know, but I felt so low that I didnt care about the outside world at all. When I finally checked through it about 3 weeks ago there were several leters from Rossendales, first from 6th MARCH, each with increasing amounts. Two weeks ago I paid £100 direct to my account at the Council Offices, more than the £81 I owe just to cover next payment too, to show them I'm not deliberately avoiding paying. But TODAY I recieved another letter from ROSSENDALES, saying I still owe the same amount plus more fees, and they are coming to remove my goods in 2 DAYS TIME unless i pay them in full in the next 24 hours! Also a letter came yesterday from another bailiff EQUITA demanding a different amount (according to my paperwork its the 2012-2013 amount from when I was sharing a different property with a friend, I thought they had paid, as I gave them money towrd it at the time). They have also added fees on too. I was starting to improve but now I feel like I'm going to spiral into a deep depression again, I can barely cope with daily life and this is likely to tip me over the edge. Thanks in advance

Hi, we've just had the second visit in as many weeks from Rossendales. My partner DID let the man in last week whilst getting him our contact number. He said he was writing things down but did not ask for a signature, just left a letter for me and today he hand delivered another letter. He did knock but I only just heard it and he waited no time. I have dealt with them before and youll understand my reluctance to start again with them, my financial situation is pretty dire ATM and know that I could offer nothing that they would accept, let alone the initial payment they wanted even last week.. Is it still possible to pay the council direct or do they now have right to gain access and take my goods, not that that would cover my debt which in all honesty isnt that big but I have no goods of any worth!

Hi, I wonder if anyone could please give me some advice. Back in March I was visited twice by a bailiff for council tax debt. There were 2 smallish fees added to the amount owed each time. I told the bailiff I would not let him in and Rossenadales would not accept the amount I could afford to pay each month. I wanted it sent back to the council. I don't own any vehicle for him to take. I am visiting CAB tomorrow to see if they can help with this. Last week he came back I ignored the door but the letter he put through the door had the new fee of around 200 and the previous fees had been removed. Which would be the correct fees please? Can he just remove the original fees and apply the new ones? Also I know the law has changed regarding bailiffs since April. Can they now force entry for council tax debts? Last time I spoke to the bailiff he said they would be able to use a locksmith once the new laws were in place. I am very worried about this. Thanks for any help

Hello Please can you advise me. I received a letter through the door from Rossendales regarding payment of arrears in council tax in early April. I then contacted the man to arrange to pay via instalments. I am already in a debt management plan. Whilst I still own the property and the debt is mine, I no longer live there as I work and live in Glasgow. I arranged to come to Peterborough to meet the gentleman to sign the installment papers but he called me the day before to say that new legislation was coming in which would change the amount of fees they could charge so he wouldn't come around, he would leave the papers through the door and I should sign then amd send them in and it would be under old fee arrangement. I filled in the papers and send them but did not send them recorded delivery. I also paid him £50. Some weeks went by and I then tried to get in touch with him to see what was happening. In the meantime a final notice arrived. I tried to call, I texted. I asked for email address to provide a copy of what I had sent off. I have now received another final notice. I got hold of the bailliff and he said it was too late, I had to pay the full amount - which has gone up from 440 to 748. I explained that I couldn't, he said he would have to remove goods. I explained that I don't live there anymore. He said tough he would still go around there. I called Rossendales office and offered to pay £200 today and then £100 per month until debt is cleared. They refused. They told me to phone the bailliff again. What can I do? I want to get on with settling the bill but cannot settle it all at once. It is impossible. Can they enter the house when I am not there? Can they take stuff not belonging to me but to the people that stay there? I'm sure they can't but I heard that the onus of proof can be established at a later stage once they have removed stuff. The people that are there work late hours and there is a child at the property - can they force their way in? Your advice would be greatly appreciated.

I had a bailiff letter back in November last year with regards to outstanding council tax. I sent an email to the company (Rossendales) and asked for a breakdown of their charges they added on to the debt - there were three different years to be collected. I offered to pay £100 per month to them, or I'll put the money aside to pay the council as and when they took the debt back. They refused to accept this amount. From what I could see, they have added three separate amounts on to the original debt, which I believe they cannot do. Now, I have a bailiff sitting outside my house with a van, saying he's going to remove my goods. He has not at any time entered my property, and won't either. What can I do about this? Any help appreciated Zeb

Hi i received a letter a couple of week's ago from Rossendales Collect so i contacted them through email asking what the debt was for which i got a reply today with the date the debt was for which was May 15th 2004. I know that would make it statue barred for sure. on reading further down letter i got today it state's i made a payment in 2009 which i can't recall doing so. i contacted them again asking if they can provide prove of where the payment was made. The thing i am asking is did i do the right thing or not as not sure if they would lie in a letter with date on which payment was made or not? And if there's any way i can find out my credit file for free as lack of money to pay anthing?

On the 19th March this year I had a letter from Rossendales Debt Collection about unpaid fees to HM Revenue & Customs. I was aware of the unpaid fees since I tried earlier to settle the debt with Revenue & Customs themselves without any luck. So they sent it to Rossendales. I was dealing with another debt collector a few years ago regarding a debt to my bank and that went very smooth. They accepted my proposal of payment (monthly installments) and the debt was paid off. So I thought it would be just as easy this time. But I was wrong. I sent them proof of income, my expenditure and a proposal to pay £10 per month. The reply from them came today in the form of a threat of legal proceedings if I don't pay in full now. There was no reply regarding the letter I sent them and they treated my offer like it didn't exist. What do I do? If they ignore my offers should I continue making them or should I contact HM Revenue & Customs about the debt again? I don't understand why HM Revenue & Customs won't accept instalments. They, if anyone, know exactly what my earnings are and must be aware that I can't pay these fees all at once. Thank you in beforehand for any help and advice. C.

Hi, I am new on here so I am not sure if I am in the right place. I had a bailiff from Rossendales come to my door a couple of weeks ago and he then came back last week . He told me he had 3 liability orders totalling £695.50 and he added on £42.50 which on the paper he wrote on came to £738.00. I told him I was on a debt management plan so he left the paper work with me to sort out with my management company and the Rossendales's office. I have just gone onto Rossendales website to make a payment to find that they have added another £85.00 onto the amount. I rang them only to be told that £42.50 had been added to each separate amount due . I told them I would not pay the extra £85.00 and this smart mouthed lad told me I would have even more charges if I do not pay the extra amount. I can not understand how they can put all the amounts together on an official piece of paper and then add extra amounts on after . A levy was never made he never came into my house as my dog made sure of that. I am disabled and live on my own. My question is can they put all this extra money on after I have been given an amount ? I am fuming and the smart mouthed lad had better not cross me again. Thank you for any help given in advance

I've just had a telephone call from 01706833772, the guy on the other end sounded like he was from a foreign call centre. He asked was I Miss * to which I reluctantly said I was. He then blasted in to say he was from Rossendales and he was calling regarding an outstanding debt and wanted me to confirm my details for data protection. I told him I have no debt and will not be confirming any details over the phone, I then hung up. I'm fuming that whoever it is has managed to get my mobile number and I have no idea what they are ringing for. I'm now left stressed out and worrying that some big bully are going to come harassing me on the doorstep. I have no idea what they want. Any advice greatly received.