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Hi All, Noob here with what may be the first of many questions. Apologies if it's been asked already but I can't find anything on this. I've just recently separated from my wife and I'm struggling to make all my contractual payments on all my debts. I have a few O2 refresh contracts, phone, tablet and my daughters phone. These are billed, as I'm sure you will all know, as a separate airtime and device plan. As I can't afford to pay them in full. Does anyone know what will happen if I default on the device plans but maintain the airtime plan on full payment? I'd
Hi all, I was just wondering if someone could help clarify what my rights are here please. Background is I upgraded my phone on an O2 refresh package in July. The phone is now faulty, calls dropping at home which was never an issue with my previous phone. I have been with O2 for at least 6 years and never had to return anything, always been happy with their service. I have sent it away for repair as per O2's recomendation, however I am not optimistic it will fix it. If it is still faulty what are my options with O2 refresh, can I get a different phone? I dont want to cancel
Recently Wetcloths have been trying to collect on a old Mint Card. I sent in a CCA request and this is there reply. My question to refresh my memory is, Should they not have passed it on, what should I reply back to these muppets ???? As ever I await my learned friends advice.