Showing results for tags 'recontracted'.
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I received a retention offer via email so I had to speak to the live chat team to accept it. I was quote the price and all was good. I then received a confirmation email a day later that noted there was a price increase of £3 per month. Yeah it's only £3 but it's the principle. I got onto the live chat and was told recontract offers are immediate and there is no cooling off period and the misinformation I was given was not a valid reason to 'nullify' the contract. I'm absolutely livid at how sneaky they were!
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- acceptance
- increase
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(and 4 more)
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Reclaim the right Ltd
reg.05783665
reg. office:-
262 Uxbridge Road, Hatch End
England
HA5 4HS
The Consumer Action Group
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