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Found 510 results

  1. I ordered on line and used credit, your plan, for my payment method. When my order arrives, it was to have been a Panasonic camera, the actual box was missing the camera !!!! Yes missing I have heard back from them, after a few weeks and many many calls. The outcome is they have rejected my claim ? see below We understand that you have reported the non-receipt of the PANASONIC - Lumix DMC-LX15EB-K High Performance Compact Camera - Black from Currys PC World. We have investigated your missing item along with our delivery partners, DPD. The information you have provided indicates the parcel arrived showing no sign of damage or tampering and was sealed, however inside the packaging, the product box contained a ball of string. DPD have also advised that the parcel was delivered with no damage. When our parcels travel through our delivery network the contents are weighed and this indicated no signs of a missing item. After due consideration of all evidence, we are content that this order has been delivered correctly and therefore are no longer able to assist you with this investigation. " Is that the end of the trail for me ? I am so annoyed and upset at present.
  2. Hi All I got an NTK through the door from UKCPS yesterday. No ticket on the windscreen, I am assuming it was an ANPR generated ticket. It appears to be UKCPS standard NTK for a stay beyond stipulated time limit. Details below: For PNC's received through the post [ANPR camera capture] please answer the following questions. 1 Date of the infringement Allegedly 25 September 17 2 Date on the NTK [this must have been received within 14 days from the 'offence' date]29 September 17 3 Date received 02 Oct 17 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] No 5 Is there any photographic evidence of the event? None provided or mentioned, but I'm assuming they must have entry/exit pictures from ANPR? 6 Have you appealed? {y/n?] post up you appeal]Nope, not yet. Draft below that I was intending to send to an email address, but I can't seem to find one for these clowns? Have you had a response? [Y/N?] post it up 7 Who is the parking company? UKCPS 8. Where exactly [carpark name and town] Bristol Abbeywood BR005XX For either option, does it say which appeals body they operate under. IAS is mentioned on the back of the letter. There are two official bodies, the BPA and the IAS. If you are unsure, please check HERE If you have received any other correspondence, please mention it here Nil Potential draft of a response that I was intending to send, but can't find an email address to send it to (ideas, or am I going to have to send it hard copy?): Your reference: ******** My reference: UKCPS PCNCR1.0 To whom it may concern. With regards correspondence received 02/10/17 against your reference ******** (VRN ******), although not correctly titled, I am treating your letter reference ******** as an attempted notice to keeper. Your letter is not in compliance with the Protection Of Freedoms Act 2012, and therefore there is no keeper liability in this case. Your letter is also factually incorrect in its assertions as to what the registered keeper should do. I also note that, as registered keeper, your speculative invoice invites me to take one of several actions. As the speculative invoice offers no proof and does not require the registered keeper to carry out an action, I respectfully decline your invitation to pay, or pass details of the driver to you and pass on the speculative invoice. It should be noted that the burden of proof for the identity of the driver rests with the claimant. It should be noted that no assumption can or should be made as to the identity of the driver at the time of the event referred to in your letter reference ********. Please quote my reference when responding. Regards ******
  3. Hi everyone, hoping to find some urgent last minute help in this wonderful community ------------------------ Hello everyone, Only just joined the community, but have been carefully following few threads to help with my personnal situation. So far it has been a priceless source of information and I hope to seek further help! I have my court hearing this coming Tuesday at 10am - here is a timeline of events: - Vanquis Agreement dated 05/08/2010 - Last payment made to Vanquis on 30/12/2011 - Notice of debt received by email from BW Legal/Lowell on 13/09/2016 - Letter with CCA request sent on 28/09/2016 - which was ignored - Claim issued by Lowell on 03/10/2016 - CPR18 request sent on 25/10/2016 - again, ignored - Defense sent on 05/11/2016 (copy of my defense attached in the thread) A year gone and never received the documents I asked in order to prepare defence of enter into mediation - DQ filed by claimant on 20/11/2017 - Sent another CPR18 request on 24/11/2017 - yet again ignored - Direction Questionnaire filed on 30/11/2017 Which brings us to present days, and the witness statement receive from the claimant only 2 weeks before the hearing (attached to the thread) - while I have been requesting information since November 2016 ! With the hearing happening in 3 days, I'm getting exponentially nervous about what's going to happen - and how I should prepare to defend myself. I misunderstood the notice of allocation for the hearing and didn't send a witness statement myself... is there something I should do/say at the hearing? Can someone kindly advise on the best course of action for me to get in the hearing with a bit more confidence? I'd like to avoid a CCJ at all cost and just want to settle the debt - but have missed the oppotunities to do so as they failed to send the documents I requested A few questions I have after reading the witness statement several times: - I never received the Notice of Assignment. Statement says "defendant put to strict proof to the contrary" - clearly, shouldn't these kind of documents be sent registered and/or signed for? My gut instinct is to say they should be the one proving they served me with the notice of assignment (their responsibility, isn't it?) - With my CPR requests, I have sent deadline for them to collect and send the requested documents - none were respected. I literally had to wait almost a year and half and the witness statement (just a few weeks before the hearing) to get any sort of documents from them. Is that a point for me to use in my defence? As I've been chasing documents for a while in order to prepare my defence, ignoring my requests and sending these at the last minute should play in my favour? Many many thanks in advance for any help that the community could provide me with I will make sure to keep everyone updated. BW Witness Statement.pdf BW Defence.pdf
  4. I got myself into a spot of bother with the cops. Easy done it seems. Long story. I'm not here to discuss that. I didn't do anything wrong. Idiots calling the cops over nothing resulting in me getting arrested. Anyway, I've had the first hearing and the next hearing is on Monday. My legal aid has not gone though yet. I haven't heard from my appointed solicitor as promised many times, either by phone or to arrange to meet. I expected a call at least today. Nothing! So as far as I am aware they have still not been presented with witness statements and evidence from the prosecution. And in any case I know nothing about the details of the prosecution's case and there is now exactly zero working days until the hearing. Apart from the fact I am considering going with another solicitor recommended by a friend and not WSA... ... where does my case stand with regards to this? Three charges. I'm looking at potentially resisting arrest and verbal abuse to the police as a worst case scenario. As I understand it it's good practise to have the accused, or their lawyer presented with the evidence 14 days prior to the intermediate hearing, or else how can I be expected to reconsider my plea? Anyone know of any nice little loop holes in the legal system I can throw at the judge on Monday and walk out the building for the last time, and extend my middle finger up to the whole thing? p.s. Scotland
  5. Hi All, I enquired about a ticket for an event in Amsterdam last year through a Danish company, they sent me an invoice for 445euros and I decided not to go. They phoned me and resent the invoice to which I replied that I would not be attending. They sent me an email stating that if I didn't pay they would be offering the ticket to someone else and I responded saying its fine I am not coming. Then a year later I get a letter from a UK debt collection agency - is it just me or is this as ridiculous as it sounds? I tried to speak to them on the phone but they are ridiculous and seem to feel justified that I hadnt cancelled it in time and they were ok to pursue me.
  6. Hi Can anyone help - I have received a claim form for a catalogue debt from 2011? I know to acknowledge the claim online but do I need to send anything to Lowell? Thanks
  7. Hi there I am guessing this is a common problem. Around 2 years ago, I received a threat from Cabrot regarding an £8k credit card from Halifax taken out in 2000 (I think - may have been 2001). I followed instructions and sent them a letter requesting a copy of the CCA and got the usual BS saying they couldn't find the file but I am still liable for the debt, the last I heard from them was August 2016. Anyhow, out of the blue. Yesterday, I received a letter from our beloved friends stating they had found said documents and they believe these were enforceable to obtain a CCJ. There is no signature on the forms and the page numbers do not correspond properly with corresponding numbers either missing or duplicated (I have copies attached with details blanked out - I can only upload 5 but have another 5 or 6). Additionally, there is no credit limit either, just a note to say that it will be determined and could vary. They do however, have my name & address on the top of the form. Based on this would it be enforceable and accordingly, how should I reply? I had hoped this had been put to bed but sadly not and I'm hoping I am not screwed. Thanks in anticipation. KR
  8. Here's the chain of events, any advice appreciated! Thursday 23rd November 2017 - "An authorised driver" parked my wife's car in a restaurant car park in York, went in to the restaurant to ask if a payment could be made to park until Sunday 26th (Minster Baywatch didn't offer anything above a "3 hours + until 6am" option). £15 paid and a hand written receipt was issued, showing the registration number of the car, and confirming authorisation to park from 23rd to 26th. No other writing on the receipt that stated the receipt needed to be kept on display in the car. Friday 24th November - Parking Charge Notice issued by Minster Baywatch, reason stated that no valid parking ticket was being displayed. Sunday 26th November - Car removed from car park within the agreed time. Saturday 30th December - NTK received. We have made no contact so far with Minster Baywatch. The NTK shows photographs of the car confirming no ticket being displayed on the dashboard. My main question is, because the driver went directly to the restaurant and made an agreement with them, with nothing confirming that their receipt needed to be kept on display, does this in any way override any presumed contract with the parking operator? Any advice appreciated. I have redacted scans of the NTK and receipt from the restaurant, so far keep getting an error when I try to upload them , will continue to try and get them uploaded. Thanks! Scans attached.... Doc1.pdf
  9. Hi I have received the court paperwork for an old Capital One debt (claimant is Cabot) The document says it was taken out on or around the 29/7/2014 and I've never had any documentation from Cabot to say they own the debt. In the past I have been given the wrong advice and have sent off a cpr18 letter and cca request. Can somebody please advise me of the correct way to deal with this. I have acknowledged service that I intend to defend all the claim, total amount with fees is £401.82 Thank you in advance for any advice given Macker16
  10. Aplogies as an absolute newbie here, however I was asked to create a new thread. There is another recent thread (I can't post links, maybe someone else could as seems daft to recreate a whole heap of stuff). I am in the identical situation at the same location I have just received an identical letter from UKCPS, all details completely as the above mentioned thread (same paperwork). My wife was driving my car that day, obviously she didn't spot any signage etc. 28 minutes over a 4hr limit..... Disgusted that companies can request such 'fees', she is disabled (was parked in disabled bay, with badge on show) which has left me even more disgraced at these cowboys operate, with no extra time for disabled people.... Question is approach them & ask for 'understanding'? Dismiss? etc etc
  11. Dear All, I filled out the online form for Barclaycard to reclaim my PPI, which I never realised that I had. I get a reply this week enclosing a copy of a letter dated November 2014 that apparently they sent me when I applied for return of PPI the last time??? I have zero memory of doing this and I am not convinced they are telling me the truth. In any case they are telling me that nothing was miss sold and I am not getting any money back. It seems like a generic letter and they have used internal and external evidence to reach this decision. They have also included the "linked cards" that where on my account? I have no idea what the linked cards are. Does anyone have any ideas? I am about to send a new letter to Barclays advising them that I never received the letter dated November 2014, can they please provide copies of all credit contracts between barclay card and myself and also copies of all the evidence internal and external that supports their case so that I can take this case to the next stage. I would also like supporting evidence that shows me that the PPI was not missold. I have advised that i will take the case to the BO. Has anyone else had a similar situation? Does anyone have any experience as what has happened once they get a letter asking for the supporting evidence? Finally what linked cards? Many Thanks
  12. Help please. I have received a CCJ claim pack from Rentons solicitors in regards to a apparant debt linked to a overdraft I have no knowledge of. I have answered the default questions below. Can someone please offer advice / assistance on what I should do now please. I have completed the Acknowledgment of service on the money claim website so the clock is ticking now. Please help Name of the Claimant ? - Restons / Arrow Global re: Lloyds bank overdraft Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to. Date of issue : 04/04/2017 What is the claim for – the reason they have issued the claim? - The claimant claims payment of the overdue balance due from the Defendant(s) under a contract between the Defendant(s) and Lloyds TSB dated on or about Dec 30 1994 and assigned to the Claimant on Nov 20 2013 PARTICULARS a/c no xxxxxxxxxxxxx DATE 10/02/2017 ITEM - Default Balance VALUE - 4500 Post Refrl Cr - NIL TOTAL - 4500 What is the value of the claim? £4500 Is the claim for a current account (Overdraft) or credit/loan account or mobile phone account? - Appears to be a overdraft for a account I have not used since 2011. When did you enter into the original agreement before or after 2007? Yes - appears to be Dec 30 1994 Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Appears to be debt purchaser - Arrow Global Limited. Were you aware the account had been assigned – did you receive a Notice of Assignment? No - I have not received any documentation in regards to the debt - didn't know it existed before receiving the CCJ claim pack as I was working out of the country since February 2011 Did you receive a Default Notice from the original creditor? No - Left the country in 2011 so have received no communication from Lloys of anyone in regards to this debt. Have you been receiving statutory notices headed “Notice of Default sums” – at least once a year ? - As above - Nothing received. Why did you cease payments? - Left the country - left account open but was completely unaware of any outstanding overdraft. What was the date of your last payment? - Nothing paid into account or account even used since Feb 2011 Was there a dispute with the original creditor that remains unresolved? No dispute. Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan - No communication at all ever had. What you need to do now. If you have not already done so – send a CCA request to the claimant for a copy of your agreement (except for Overdraft/ Mobile/Telephone accounts) - This appears to be for a overdraft - shall I still send CCA ? Thanks in advance for any advice guidance given.
  13. Hi Recently received a reply from Amex in reference to BA Amex card from 2005. Attached is what they sent. Can you please advise if this is enforceable in court of law? Thank you. Amx.pdf
  14. Hello, I have today received a letter from SCS Law who claim they've been instructed by Highview Parking Limited to recover an alleged penalty charge notice incurred by myself/my vehicle. Incensed by the content of this letter, I sought to establish what the address of the alleged contravention was supposed to have taken place it turns out to be my local gym where I've been a member for nearly 20 years and as such a legitimate user of their car park. I initially contacted Highview Parking to enquire about the reason for the letter and/or alleged contravention was advised by a lady to write to their Appeals Team who're based in Barnet. A second call to SCS Law drew a complete blank as the gentleman on the line advised that the firm had not been given any details on the alleged offence and had only been instructed by Highview to send out to me an initial notification letter. Now, knowing how some of these cases can be won and lost through technicalities and not wanting to allow my heated emotions overrule any logical thinking on my part, I'd be grateful for any advice on how I should proceed with this please, e.g. how and who to contact, my line of argument, etc. Thank you.
  15. Name of the Claimant ? MMF Date of issue – 04/10/17 What is the claim for – 1.The defendant owes the claimant £260 under a regulated agreement with curo transatlantic t/a wagedayadvance dated 28/05/2012 and which was assigned to the claimant on 16/10/2012 and notice of which was given to the defendant on 16/10/2012 (debt). 2.Despite the formal demand for payment of the debt the defendant has failed to pay 3.and the claimant claims £260 and further claims the interest thereon pursuant to section 69 of the country court act 1984 limited to one year to the date hereof at the rate of 8% per annum amounting to £21. What is the value of the claim? 359.32 Is the claim for - Payday loan When did you enter into the original agreement before or after 2007? after Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. mmf Were you aware the account had been assigned – did you receive a Notice of Assignment? Yes, but I couldn't be sure one way or another if notice received Did you receive a Default Notice from the original creditor? Possibly, but I no longer had it Have you been receiving statutory notices headed “Notice of Default sums” – at least once a year ? I don't believe so Why did you cease payments? could no longer afford payments on my part time wage, then started full time university What was the date of your last payment? 27/07/2012 Was there a dispute with the original creditor that remains unresolved? yes. Unaffordability complaint made and declined. Has been with the ombudsman for several weeks. Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? I believe so, I tried to keep up payment on just the interest for a while, but was unable. I have received a claim form from the court in relation to an old payday loan debt with wagedayadvance/mmf I made an affordability complaint and shortly after they decided I didn't have a case, have made a court claim. Before I received the claim, I took the case to the ombudsman, so have ask moriarty law to stay the case until this is complete. Ive attached my statement of account if it helps at all. What else can I do Thank you
  16. Many debts dealt with on this forum thank you. I had a claim form from the court with a £6k debt from Tesco/Robinson Way. I filled in the I/E form and sent it back recorded delivery. Just had a letter from the court saying I never responded and I must pay the £6k. I have looked at the tracking information from when it was posted over 3 weeks ago and it still says its on it way! I also took a photo of the form before sending. What do you suggest? I did everything in the timescale but the Royal Mail has failed me.
  17. I have been in writing to Drydensfairfax Solicitors back in March 2016. They are acting on behalf of their client Max Recovery Limited who purchased a debt. I had previously asked them for a credit agreement and copy of the deed of assignment. Back in March 2016, they wrote to me in reply. They provided me with a basic office copy of a credit agreement. They claimed that their client, Max Recovery, had provided them with a copy deed of assignment, and that they had attached this to the document for my perusal. Upon checking the documentation, this assignment was not present as stated in the covering letter. For the past year, I have had no response from Drydensfairfax. Today, I checked my credit agreement, and I am horrified that they have placed a default on my credit file on the 30th May 2017. Under section 87(1) Consumer Credit Act 1974, I have NOT been provided with a written default notice prior to this default being placed. Can anyone please advise me what to do next as I feel that the default is illegal!? The other concern is that Drydens should not have put the default in their name as the debt belongs to their client Max Recovery Limited. Am I correct in thinking Drydens have done this default incorrectly it should be their client!?
  18. Hi all! in need of some help bit worried and dont know how to tackle this situation, here are the details below: there was a a very small iceland store that closed down on a side road where they must of had around 7-10 parking bays, this is still closed down and no business is running there. i parked there for literally 5 minutes as i come back i got a PCN from parking and property management, there was a sign on the wall, i just thought 5 minutes as i was looking for a shop wouldnt be a problem! Date and time: 21/02/2017 at 12.38 received a few notice to keepers then a letter before claim i have ignored all of this! from gladstones. and unfortunately they are thrown away as i thought ignoring them would be fine. on the PCN it says issue reason 1: unauthorised parking the vehicle was parked on private property in a manner where the driver agreed to pay a parking charge displayed on the signage at the site. If this makes any difference please do let me know the name of the road one of the letters is mispeld on all of the letters received even on the claim form example being: turner avenue > tarner avenue claim form states: the driver of the vehicle registration xxxxxxx incurred the parking charge on 21/02/2017 for breaching the terms of parking on the land at iceland, xxxxxx the defendant was driving the vehicle and/or is the keeper of the vehicle and the claimant claims £160 for parking charges/damages and indemnity costs if applicable, together with interest of £2.49 pursuant at s69 of the county courts act 1984 at 8% pa, continuing to judgement at £0.04 per day. then accoss the page is says amount claimed: £162.49 court fee £25.00 legal rep costs £50.00 total amount: 237.49 please help and advise as i dont know what to do! Thank you!!!
  19. a quick question.. ...I can't find a link for the 'account in dispute' letter. ....I've a debt going back to 2010 with JD williams that Lowells bought last year it's mainly made up of late payment £12 fees and over credit limit £12 fees.. ...Lowells solicitos have now sent me a 'letter of claim' to commence court proceedings... ...I sent a CCA request back in september last year, but received a generic set of T&C's and a copy of a credit agreement that has my details filled in, but not my handwriting and no sig ....I feel it best to put the account in dispute for the time being to give me some breathing space but can't find the template. ...can anyone help?.....thanks
  20. Hi All, Cabot Group £231.13 Default date 15.1.15 OC Fashion World I received a so called reconstituted agreement from them, along with a letter saying they now consider the agreement enforceable. It looks like something a 10 year old could knock together on Word, but I was hoping someone who knows better than me could tell me if it's enforceable. Neither the agreement or the terms & conditions are dated, if that makes a difference. They also sent a statement of charges. About £30 of that £231 are interest charges ! Should I just sit tight and wait for a claim form or is there anything else I should be doing here. I have attached the documents, Thanks in advance cabotcca.pdf cabotccatc.pdf
  21. Hi, I don't know if I'm posting this in the right place but I need help. My daughters boyfriend has just received an eviction notice, stating the eviction will take pkace a week on Thursday. I'm currently sketchy on the details but it's all due to problems with housing benefits etc. Hes had a nightmare of a couple f years, he was persuaded to take a 16 hour a week job because he was on DLA and could claim working tax credits, he also kept his housing benefit. He then lost his claim to DLA when he had to change to pip and so lost his working tax credits. He also lost his housing benefit but that was reinstated. Currently he has a total income of £120 per week and is supposed to be paying towards his rent as his housing benefit doesn't cover it all. Now he's buried his head in the sand, my daughter had just phoned me to say that he's being evicted and the eviction notice was delivered on Saturday morning. He has tried to contact the council today to see if there is any way he can stop the eviction and they have said no not unless he pays all of the arrears. I don't know if the amount they are wanting includes all of the costs that will have been added to the debt outstanding. Is there anything at all that can be done to help him keep his home or are we looking at a lost cause?
  22. I have received a debt collection enforcement notice from Northampton County Court from Marston's for a penalty notice for crossing Dartford on 23 March. I did cross at Dartford on 23 March but have received no prior notice and have no idea what the penalty is for... any advice?
  23. Hi Ive received out of the blue a court claim form from Arrow Global saying that I owe nearly £22k to Egg but Ive not heard anything for at least 10 years until now. Please can you advise me whats the best course of action as Ive acknowledged the claim on moneyclaim to get another 14 days on this. Can this debt be Statute Barred because of the age of it? I need to file my defence before 18 October before 4pm online. Ive sent a CCA request to Arrow & their Solicitor Restons and had a reply from both of them to say theyve requested CCA paperwork from Egg but so far I havent received anything since 4 October. I look forward to hearing from anyone soon. Thanks!
  24. Name of the Claimant ? Cabot Financial UK Ltd Date of issue – 1 Jun 2017 What is the claim for – 1.By an agreement between IDEM Re Egg Banking Plc & the Defendant on or around 16/8/2005 ('the agreement') IDEM Re Egg Banking Plc agreed to loan the Defendant monies. 2. The Defendant did not pay the installments as they fell due & the Agreement was terminated. The Agreement was assigned to the Claimant. THE CLAIMANT THEREFORE CLAIMS 1397.53 What is the value of the claim? 1547.53 (inc fees of 150) Is the claim for - personal loan When did you enter into the original agreement before or after 2007? before - around 2003-4 Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Cabot Were you aware the account had been assigned – did you receive a Notice of Assignment? NO Did you receive a Default Notice from the original creditor? No Have you been receiving statutory notices headed “Notice of Default sums” – at least once a year ?No Why did you cease payments? Payments were being taken by direct debit, unaware payments had stopped, no notices received for lack of payment at any time What was the date of your last payment? Exact date unknown at present, sometime prior to 2010 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management planicon? No financial problems, no need to contact creditor, no need for debt management. They stopped taking payments and did not inform us we were behind Hello I received a county court claim form in the post today from Cabot. I will fill out the details I know you need in the next post. I'm doing this for my wife, who is in bits now because of this form. I'm trying to calm her down but he is scared witless. She did take out a loan over 10 years ago with Egg, but that was sold to another company when Egg got out of the personal loan business and I think we only had one more letter from them after that. This is the only one we've received since. Bank accounts and direct debits have not changed in over 20 years and she always pays her debts on time. I don't think she has ever missed a payment for anything. I work at home and as such, very rarely ever leave the house. No-one has come knocking at the door about this - or any other - debt in the 10 years I've lived here. Can someone lease assist me, I have no idea what I'm doing and we cannot afford solicitors. Thank you in advance Ian
  25. Received a parking charge notice in the post due to my daughter over staying in Sainsbury's by 16 mins. she wasn't shopping in theory deserves what she gets however the car is registered to me and I think £70 reduced to £40 is excessive and I dislike immensely the tone of the letter. this is an ANPR ticket nothing left on car The first letter was undated though it states date of issue same date as offence. it shows a picture of arrival and departure this was received sometime between 28/07/17 and 5/7/17 today I have received a reminder notice for payment of £70 dated 24th August should I just continue to ignore or should I deal with it I have ignored them in the past but recognise that things have changed I find the amount excessive and the wording aggressive thanks in advance for advance and apology for asking on whats probably a very common topic
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