Hi folks,
I'm looking for some advice on the next steps to take in regards to a PPI complaint and a OL charges with Capital One, let me explain for you
PPI - back in March 2013 I got an offer from Capital One totally £1,086.58 of which only £87.94 was refunded for the premium and the rest was associated interest £998.18 & a further 8% interest of 0.57. They deducted the basic rate of income tax at 20% on the interest element, which equated to £0.11 now maths is not my strong point but those tax figures make no sense to me, I've had 2 other PPI payouts both from HSBC both amounti