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  1. I purchased a brand new car and within 5 miles of driving it the car broke down because of mechanical and electrical fault Am I entitled to a like for like replacement or do I have to accept the car which is being repaired by the dealer who is also willing to extend the warranty by 2 years
  2. If in the wrong forum please move to the appropriate forum. Thanks. In May 2011 we purchased a front towing cover for our caravan. This prevents stone chips on the front of the caravan from stones being thrown up when travelling. We had to supply them with details of the caravan etc indicating that the cover was made especially for our type of caravan. On arrival and before fitting the first thing I noticed that there were no see through panels for the front lights and reflectors. I contacted them immediately to complain and was given a story that the lights could be seen through th
  3. We have bought an Audi A3 diesel about three weeks ago. After we had the car about a week my we noticed that one of the wings looked a slightly different colour and took it to a body repair shop for advice. On further inspection the mechanic said 'nothing on this car is straight' he said that 'diy' bolts had been used to fit the panels on the wing and that spacers up to 3/4 inch had been used to try to achieve alignment. He said that some of the fixings were missing and that the bonnet had been fully adjusted to try and make it fit. This obviously rung alarm bells and so we went
  4. Hi, have tried to search to see if anyone else has had same issue but haven't managed to find anything. After reviewing many printers, I bought a Kodak ESP 3250 from PC World 8th Jan 2011. Beginning of June 2011 after changing ink cartridges the printer developed an error message that would not clear, so I contacted Kodak support team for help. After following all instructions and nothing working they sent me a replacement printer 17th June 2011. October 2011 the printer developed the same fault so I contacted Kodak again, this time Kodak offered a replacem
  5. Hi, this is my first query . I bought a refurbished laptop from my local company a month ago. However, the laptop is not performing as it should: 5 minutes or more to access emails/internet, messages that the programme is not responding, etc.I had explained very clearly what I wanted from my "new" laptop. I have a 1 year warranty. I have now lost confidence in this new machine & its seller. A friend of mine who knows something about IT tells me that I have been sold a faulty machine. Am I entitled to a full refund? Thanks. Janine:mad2:
  6. On 10th May we ordered a front towing cover from Specialised Covers for a 2011 Lunar Delta TI caravan. It cost £99 and we paid using a pre pay Mastercard. Cover was delivered on 7th June. We then try to fit it onto the front of our caravan, but found that the rail across the front of the caravan protruded outwards for about two centimetres on either side. When the cover was fitted, you could see that the material was stretched on the points of this rail on both sides. We felt that after use, the rail would eventually wear through the cover. They told us to put something
  7. Hi, i brought a 2006 C4 from the main dealer at the end of October 2011 for £4000. Cash price/cash buyer. The car broke down on 5th November with a faulty fuel gauge and again 4 weeks later. The first time it was taken in and 'repaired' so i carried on driving (12mths warranty). On the second time I had my newborn baby in the car and i was very anxious about keeping it but the dealer promised it would be sorted and they had it for 3 days and 'repaired' it properly, or so they said. It has now broken down again today, 28 May 2012 so a few months later but the same fault for the 3rd time. The
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