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Greetings CAG forum members! Back in May I got an email advertising a free trial for TVX and stupidly clicked through and signed up for it, or so I thought. Once I completed the financial details etc. on the form and clicked to proceed there was a short pause then I got an error message. I received no confirmation of any free trial or subscription commencing. I contacted their customer service to clarify what had happened and they said my account was blocked because I had previously registered (many years ago) and they could not verify my details, so I assumed no transaction took place and didn't bother to try again. A few weeks later I noticed a charge for £21.99 on my credit card statement so I called them and initiated a charge back and cancellation of any recurring charges that may follow. I thought that was the end of it, stupid I now know with hindsight! Today I received a letter from RHF productions threatening legal action if I do not pay the balance on my account immediately. I think as I did not receive any confirmation or a copy of the contract T&C's the transaction is in breach of distance selling contract law? I am drafting a letter along those lines now but would really appreciate any advice
I had signed up to arena digital to have a full screen advert in a builders merchants, everything was fine until December I got an invoice from them for £990.00. I told that I had paid all monies due, but unknown to me it was a rolling contract. this is where the problem starts, When you sign for the advert they don't tell you, you have to give 12 months notice, therefore if you wanted to only have one year then you had to cancel the same day that you sign the contract? I got a company called Parker Newbury chasing me for the debt, after agreed a payment plan and made the 1st payment, as I get 4 updates I decided to amend my advert, When I got to the site I found that my advert only covered 2/3rds of the screen, the other 1/3rd was being used by the Builders merchants. I complained to Parker Newbury who have now threatened to make my company insolvent any help anyone