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Found 2 results

  1. Hi, A group of us (4 of us) recently hired a car, there where 3 named drivers on the car, although the contract in this case was in my name. We drove to another part of the country and received a parking fine from a Private Parking company, the photos taking show the car entering the premises and exiting, they do not show the drivers face. In this particular case we did not use any of the parking spaces instead we where by the gates of one of the companies which is in the complex whilst we unloaded and loaded some equipment, and we where instructed to park where we did by the business we where unloading and loading too. Further more the actual loading bay was blocked by another vehicle, i wont say what type of vehicle as it would give away too much information, but suffice to say it was one that would not move for prolonged periods of time (days). So with regard to the "invoice" where do i stand given that this was a hire car, which is in my name rather than a normal vehicle. Do the same rules apply as with a normal vehicle. The Invoice was issued prior to the 1st of October, however i will change all the dates by the same amountn the next part in an attempt to obfuscate the particulars. The contract with the car hire company states that i will pay on demand "A reasonable administration fee for processing any fines or offenses against the Vehicles, you or us during the rental." The phone message for the Violations Department of said company further states that the fee is for "processing the fee in a timely and efficient manner". The fine was issues on say the 8th of September, and the fine issued 5 days later on the 13th. it was then received no later than 5 days later on the 18th of September, i know this as the letter is stamped as such. It was exactly 20 days after they received it that a copy of the original invoice and a cover letter stating i would be charged an admin fee in the region of £35. I then received the letter the evening prior to the 2nd deadline date for payment (i.e. i had missed the window for the reduced amount). I phoned up the car hire company phoneline in the morning to find out what was going on and found at that despite the fact the invoice was received on the 18th it was sat in an in tray for a further 10 days before being processed, it then took 6 days to process the letter and then sat for a further 4 days before being posted. (why they actually told me this i do not know). Now i have been assured of the following things, The invoice will be issued to me directory (i am waiting on that now), and that the 14 day period for the reduced amount will start from the date they re-issue the invoice. I have also been assured that under the following 2 sets of circumstances i will be refunded the admin fee (yes they have already taken it off my card before i could block the payment) 1) When the fine is re-issued it is re-issued without the reduced rate (they would also refund the difference between the reduced rate and the higher amount). 2) The invoice is revoked by the issuing parking company. This strikes me here as i am basically being presumed "guilty" / liable for the Invoice the parking company has issued me by the car hire company before the issuing parking company has proven anything. It also strikes me as an unreasonable charge of £35 to take a total of 20 days to forward me a letter and also cause me the extra stress of thinking "oh crap i have to pay the fine tomorrow, i wont be able to appeal". So my 2nd question is where do i stand with regard to the admin charge with the car hire company and is it worth fighting that battle or focusing on getting the parking company to drop it and waiting until they do (if they do) to get my £35 back from the car hire company. I would rather (if i have any hope) get my £35 now, even if it means i later have to pay it out of pure principle given the time its taken them to process the invoice and the cheek of presuming i am liable for the parking invoice. Thanks for any advice you may be able to give in advance.
  2. Hi Im a newbie to this forum and hoping that someone can give me some simple advice on what I consider to be a ridiculous private parking situation that i have found mysef in at work. Just before Christmas, I complained to the the correct people in my place of work the fact that the staff car park was not being used appropriately with staff parking on double yellow lines. I was told, by thsoe who manage it, there was nothing they can do and staff can park where they like in the staff car park as they have no powers to do anything as its private land. At which point, I asked the question directly, so you are telling me if im coming across sites for a meeting and can't find anywhere to park, i can park in the staff private car park anywhere i like? the reply was yes. Last week Friday, I had a meeting to attend at that same parituclar site and there was no-where to park. Remembering what I was told, I parked in the staff private parking (as i am staff) in what turned out to be a disabled spot. To explain further, the disabled spot is not where you would expect it to be at the front of the buliding with the rest of the spots. It turns out there are two disabled spots smack bang in the middle of private parking bays! Basically, I ended up getting stickered, the kind that does not come off easily and only through a professional wash. Ok. So some may wonder why am i putting this up on this forum? I have raised the point at work that this is illegal as they are not the law, traffic warden or police for that matter and there are no signs stating the consequences of parking in a disabled spot. I have requested assistance in getting the sticker that i am unable to remove from the driver side window.. I've sent quite a strong email explaining what they had told me a week before christmas and that it was is unfair for various reasons which I won't bore you all with. the response I got back was (which they sent directly to my line manager) as if thats going to shut me up, was I am to shut my mouth and let the car parking attendance do their job! Again, I won't go into all the politics, my question is can they sticker my car with a sticker that is non-removable unless its taken in for professional cleaning? I need to add my work place claim that it can be removed with warm soapy water which it can't. Its designed to cost and inconvenience you! I still have the sticker on my car and have to wind down the window to check for cars coming to my right!!
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