Hi, Some history into what has happened: I parked a family members car in a Morrisons car park two days in a row and was over the "free 2 hours" each time. Soon after they received two PCN's from Euro Car Parks which I told them to ignore. They have now received two letters from Debt Recovery Plus stating if they do not pay they can take the matter to court. No response has been made to this company either and the date to contact them has now passed. The family member is now worried they may be taken to court. As no contact has been made and it is now passed the deadline date I'm not sure what to do: Keep ignoring them? Tell them it was me driving? Get the family member "registered keeper" to contact them? Any help would be appreciated, Thanks.

On Wednesday, 4th Nov 15, a JobCentre Workcoach at Seven Kings Jobcentre, instigated a full scale row with me about my apparent job search failure, even though I applied for 33 vacancies for period 21/10/15 – 4/11/15 - so she's clearly insane and her judgement is off at best and worst she doesn't listen to reason nor pay attention to months of evidence. (This is my 2nd complaint against this particular Work Coach for bullying – the first complaint being the 10th September 2014) She battered me about why I hadn't secured interviews for the amount of jobs applied for, I explained that many job sites sold advert slots to recruitment agencies, and that many jobs aren't offered to me due to me being over qualified, and too old for entry-level posts. At precisely 12:40pm, she aggressively challenged me and said “If I'm so experienced, then I should be in work” - and she didnt mean it as a compliment either, she was goading me, doing her absolute best to wind me up, and she's clearly a lunatic of the highest order and unprofessional to boot. I mean, does she really think that repeatedly bashing out the same questions really helps motivate jobseekers or changes a job-market fluctuation situation that's completely out of my control – it doesn't. The 'Work Coach' also kept banging on about her 'job coach' credentials, she told me she was a qualified job coach (seems the majority of DWP staff do this too, but from what I've seen they don't have the skills/knowledge required to coach anyone) . Is the DWP sure they should be using self-appointed titles, as I thought their titles were Compliance/Customer/Client Advisor?? although the Work Coaches seems to think its fine to promote themselves and bully others.... (It seems the title of 'Work Coach' is an official title according to the DWP). She then turned to giving low-level CV tips, 'advising' that I should change it so its 'targeted'. Well, I've removed 4 positions to make it so – but this has now left a huge gap of 4 years employment that is tough to explain to interviewers, hmmm, great advice She then threatened to repeat the same pathetic questioning every time I attend my signing day, and I'm not being spoken to like that, nor will I stand for her ridiculous threats and told the Jobcentre, I will take this to the highest complaints level as this is the 2nd time these pathetic power games has occurred and the 3rd advisor complaint put forward by myself, although I couldn't be bothered to take it to the maximum complaints stage last time, but I will now.

Hi, I recently lost an appeal via POPLA for a PCN. I never received a reminder with regards to the PCN having to be paid (I do have issues with mail in my flat, so things occasionally get lost etc). The original cost would have been £80. I now have a letter from Debt Recovery Plus stating that I owe £160. When I go back to the PCN website to pay the charge, it states it has been passed onto debt recovery. I know in the past the advise has been to ignore. However, a friend of mine did this continually and eventually had bailiffs round clamping cars etc. I have appealed tons of tickets and won via POPLA so am a bit lost at this stage. Is my only option now to pay the £160 to DRP? Thanks in advance.

hi, just posting up today as i just recieved a letter from a company called parkingcsl.co.uk seeking a unathorised parking notice. I found on my car at Gartnavel hospital on the 22nd June 2016. I refused point blank with the man issuing the ticket as he claimed i parked in a bus stop. Yet i was at least 30 feet away. Claims a broken red painted road was the bus stop. Early charge was 20 quid. now the letter is looking for a charge of 40 quid. Now in this UPN letter they claim they have the law in releation to this act.. " Administration of Justice act 1970 " Since when is that used for appealing for money? To answer anyones questions, i have not contacted this company once, they got my details via the DVLA. (Great data protection we have in the UK). So who knows what this law is? i have uploaded some piccies of the bus stop i am alleged to have parked in.

Hello all, This year I have got a parking ticket when I came to see a movie. Apparently the car park just in front of cinema doors belongs to another Bingo company and is controlled with UKPC. I didnt even noticed small signs saying its the car park just for Bingo registered users only and after the movie found a NTD. It was issued 9-4-2016 with 100£ fine. Back home I went through the forums and threads looking for information and noticed that the best thing is just ignore it. in 10-05-2016 I received NTK from UKPC reminding me their fees which I also ignored. After 15 days another letter came up with Final reminder to pay and that I burn in hell. There was a paragraph sounding like this: "Your vehicle was in breach of the terms and conditions of parking which were clearly and prominently displayed and agreed by the driver when your vehicle was parked on private land. Despite issuing Parking Charge and writing to you previously we (UK Parking Control) have not received payment . If, after a period of 14 days, (beginning with the day after this notice is given) the amount requested in this notice has not been paid in full the charge will be passed to debt recovery. If necessary, County Court proceedings will be commenced against you for the amount outstanding, interest and court costs. If the Court orders Judgment against you and payment of that Judgment is not made this may affect your ability to borrow money or obtain credit in the future. A warrant may also be issued by the Court's appointed bailiff to recover the payment. At this point you would also become liable for the additional fees of the bailiff." I ignored that too. On 10-06-2016 I have received letter from DRP (Debt Recovery Plus Ltd) which sounds like this: "Demand for payment of an unpaid parking charge £160.00 Our client has written to you recently about the unpaid parking charge detailed above. As they have not received payment, they have referred the matter to us for collection. Supreme Court of the United Kingdom - landmark court decision On 4th November 2015 a landmark judgment was handed down in favour of a parking operator who took a motorist to court for non payment of a typical parking charge. This case was seen as an important 'test case' due to the complex legal arguments used by both sides. The ruling sets a legally binding precedent on all similar cases for the whole United Kingdom. You now need to pay the amount due of £160. Please make sure that your payment reaches us no later than 20/06/2016. You can pay online.. waffle waffle... What if you don't pay what you owe If yo uare liable for thios charge and do not pay the full amount by 24/06/2016 or if you not agreed a payment option with us by then, we will recommend to the creditor that court action should be taken to recover what you owe." Now I am not sure shoud I continue ignoring or do something as all the forum threads I read was written in 2014 and not sure about the law changes.. Any help or guidance would be greatly appreciated!

Some way down the road with this already having sent letters and schedule of charges etc. Got some money knocked off twice. Sent a Letter Before Action but have not been on top of things and not followed up at 14 days. Weeks have passed. Am now going to file for court in earnest after sending a revised Letter Before Action. I'm not really happy with the way I am calculating interest in my prior documents and want to get it right and proceed with vigour. THE PROBLEM: Historic charges were applied on particular dates and did or didn't attract interest for varying amounts of time depending on how Barclaycard decided to play it i.e. A charge goes on, there is say 28 days when it does not have interest charged on it then it falls into the main balance and then charging of interest commences as if it were a purchase. When payments are made it is the first, second etc amount to be paid off and then it ceases to attract interest even if you still have a balance which was formed by purchases. THE QUESTION: Do I need to give a monkeys about the nuances of the above dates, payment thresholds etc? Is it OK to just say it attracted X numbers of months of interest which corresponded to the next time I cleared the balance? The money that paid it off would have paid off an equal amount of the "real" purchase balance if the charge had not been applied in the first place wouldn't it? ALSO: I am finding a lot of what would appear to be dead links to spreadsheets, letters etc. The ones I do find seem to be out of date for one reason or another and the forum/wiki seems to be very hard to navigate in terms of finding appropriate documents/attachments. Is there a page which has all the most up to date forms on that I am missing. I'm particularly needing a restitutional interest spreadsheet and good/recent Particulars of Claim texts. Hope someone can help. Best Regards DatumX

Hi, New here, would appreciate a good advice! Received a 'CHARGE NOTICE' from something called CP PLUS limited. The letter states there are BPA member and the postal address is PO BOX 3573, Barnet, EN5 9QA They sent a photo of me going in and out the private car park (that's heston west services to do with costa, travelodge, etc.). They say I overstayed by 50 minutes. They provide a photo of the sign saying that parking charges apply after 2 hours, how to pay post 2 hours and that camera enforcement is in operation. Few questions: 1) Along with phone (03339390104) and address, they also provide a link to appeal: APPEALPCN.CO.UK This looks VERY dodgy, and besides it is an unsecure form. Is this legit at all? 2) I can't see their company website address anywhere, is that normal? Searching cp plus online doesn't give much info either. [problem]? 3) They demand £100 to be reduced to £60 if paid within 14 days. Is that a reasonable charge at all? Any advice? Many thanks

On 26th June we parked in Wetherby Services, arriving at 0153hrs and left at 0456hrs. We genuinely didn't see the signs regarding parking regulations, 2 hours free parking etc. It was dark, we were on unfamiliar territory, the driver and passenger were both very tired. We received a Charge Notice dated 6th July, with photographic evidence of us arriving and leaving. Charge is £60 if paid within 14 days, or £100 thereafter. On 9th July, we wrote to them, saying that the registered keeper did not believe that CP Plus had the authority to make contracts and demand monies in their own names. Posted Special Delivery. Letter dated 23rd July received on 27th, saying amount outstanding now £100. In payment not received within 14 days an initial debt recovery charge will be incurred. Letter dated 27th July, received today (30th) acknowledging and rejected our appeal, and providing us POPLA code. We now have another 14 days from date of letter to pay the £60, or thereafter £100. We understand that we exceeded the 2 free hours, but £60 seems excessive, given that we were parked in a designated space, and there was plenty other spaces free for others to park if needed. We didn't actually intend to stay as long as we did, but having driven for 5 hours and encountered numerous road closures and diversions, we fell asleep for longer than planned. We did use the toilets at Wetherby, although didn't buy anything in the shops given the time of day. Where do we go from here? Is there a template letter? Or is it a case of writing to them, outlining that we genuinely didn't see the parking restriction signs and appealing to their better natures, based on the fact that the driver stopped in the interests of road safety, as his passenger has cancer and needed to rest. All true. Todays letter gives us the POPLA code and web address to contact, also says if we prefer to correspond by post to contact their appeals office and they will send the necessary paperwork. Is it best to correspond by post, rather than electronically? Hope someone can assist, even if it is just to say "stump up".

Hi, I received a letter from horizon parking about 4 months ago saying that I had overstayed in the car park by about 7/8 hours, I wrote to them to appeal saying that I had not stayed that long when I had actually gone in earlier in the morning then came back in the afternoon as well I don't think the camera caught me going out or back in only caught me coming in the morning and going out in the evening it looked like I had stayed for the full time there. They asked me for receipts to prove I had been in but who actually keeps receipts. I asked a friend what to do and ignored the reply and now I've received this letter from Debt Recovery Plus saying I need to pay them. What is the best option for me as I don't want to pay the fine as it's definitely not my fault. Will they take me to court?

Came here to look for info for a friend and just read the other recent posts on DRP. The parking charge date was 29th Jan 2014. Contested straight away at the time. DRP demanding pymnt and IMO to ignore, as if it got to court so many reasons they would lose.

Please can someone offer some advice! I have worked for my Company since 2012 and as a single Mum, have been in receipt of housing benefit since that time. Last month, I had a conversation with my local council who told me that I have an overpayment of housing benefit totalling almost £4,000! This, I admit is my fault as I failed to inform them of a change of hours in my job. I was told that I would no longer receive any housing benefit until the overpayment was paid off. I supplied the council with wage slips and P60's for the last 3 years and thought that was that. The company I work for is small and this morning I have opened the post and there is a letter enclosing an EQ1 form which basically implies that I am being investigated for fraud! Can anyone please offer some advice, I've gone into meltdown!

hi there not sure if this is the right place buthere we go five months ago i went into a buisness merge/partnership with a friend who is in the same line of business who was struggling financialy because i thought extra pair of hands would mean less hours for me. i left the partnership 2 weeks ago as he was hardly doing any work and i was working more than 80+ hours a week. i had agreed for a fixed income untill his debts were up to date at which point the profits would be 50/50 but he was not paying off his debts and just chilling leaving me to do all the work. i had a complete setup but he hardly had anything i even injected money into the business for stock but as i was seeing more of my hard earned money eaten by him i told hime i dont want to work with him and that i would just take all my stuff and set up shop back where i originaly had my business. when i went to pick up my things he told me that we need to sit own and do paperwork profit/loss before we do anything else so i had to wait so he can work it all out so i went home so i went home only to recieve a phone call from him threatning me, me being a nice guy decided instead of the police to get friends and family of our involved to sort this situation out and in return i just recived a invoice for my car at his place which i was not able to pick up because 1 he had it blocked in the yard 2 he threatend me so i did not go back just waiting for our friends to get a solution but now he has sent me an invoice plus all my stuff are at his place and the thing is we did not have a written agreement and the thing is i dont know what to do to get all my stuff back

Hope someone can help ... Recieved a letter from Debt Recovery Plus this morning demanding a sum of £148,99! This charge, originally £90 was brought about firstly through Highview Parking for a longer than 2 hour stay in Livingston, Scotland. The car I was driving was a hired car, (Alamo / Europcar), which in turn gave Highview my name and address here in Germany. ( also charged an extra £35 from my credit card for doing them the service) Since then I have recieved a total of 3 letters from Highview Parking all of which I have ignored.... Just ignore this one too?

Saw the latest bully and she was late to her own appointment so good start and then she whined I had no work history and claimed volunteering would help yet I've had short term jobs and forced labour previously, she claimed I had no references inspire of my CWP and WP ones - what's the point of these schemes of even the Jobcentre don't acknowledge them?????? Plus wittered on about work trials as selling yourself at interviews she went into bully mode once I showed her my evidence of a previously accepted format to all the other staff I had seen ipreviously and claimed I needed to account for every 35 hours worth and had to let her have a copy but I forgotten the legal reasons why to deny her and she said I had to so as to cover her selfe and so she had s copy of my log so I said it was blackmail and she lied it wasn't - what else do you call withholding payment to get a copy and I said she could have it under duress so I'm far from happy with her. I am sure that they can't legally keep copies of my job search but it'll help if someone has any links to provide? Plus how easy is it to say I want a different troll? Doesn't help that I'm reminded of a traumatic event sometimes

So I would like some info if possible; Puchased a right to acquire, council valued property at 107,000 2 bed back in 2007. received 9,000 discount so purchase price 98,000. took mortgage for 101,650 fixed rate 5 years. I had a bit of a financial clitch after 2 yrs and had some arrear, i had suspended poss order. i paid them due to a claim i received but what i was told would clear them wasnt correct and i quickly ran in to trouble agsin. i had a fixed rate mortgage so i presume the monthly amount should remain the same for 5yrs, but it never and they annually increased the amount due. They applied for repossesion again. I was shocked to see a statement from them with various failed direct debit amount never agreed so looked as though I constsntly broke payment agreements with them. they charged arrears fees and court costs etc to the account and included them when they calculated interest. They told me it wasnt in their interest to allow any concessions to help me get back on track. At the final hearing the figure although by now i had paid nearly four years on the fixed rate mortgage the balance was more than started with, i never fully knew how many payments they claimed i missed as they just gave an amount. The DJ was rude to me and never allowed me to reply; Between the DJ and their solcitor it was agreed; I was unable to afford the property, (although by now I was in employment). They decided property had neg-equity. (no valuation reports or breakdown of this reasoning was produced to back this conclusion). The figure stated to the DJ as owing by this stage included the 5,000 fixed rate fee, this figure actually reduced and it had 5-6 months of its term left so the amount was considerably less. As the DJ wasnt interested I could not speak up (basically bullied me into crying and i ended up pleading with him, all he said was no use in crying) and say they had in fact grossly overstated the balance along with the added incorrect rate increases.(altering mortgage terms). They had began charging me for insurance that they added to the balance plus this contributed to the overall balance owing when calculating annual interest (would have ended up paying interest on top of interest each year for the mortgage term, as I refused to pay the insurance) (i had my own insurance which was for the required insurance indemnity amount as stated in contract 100,000, their insurance cover was for far less than stated as allowed 75,000). (this was of no significance to them and they continued to add the insurance fee). Reposession granted, 3 children 2 weeks to leave. I gave up and moved out. As I could not move some itemd struggled as nowhere to store them i had requested if possible to return the week following eviction to collect rest and informed them of items. Upon my arranged return nothing was there all have gone no explanations. The property sold for 75,000 as i found out, even with the improvements I had part completed, loft room with window and full staircase access, driveway; new bathroom with power shower. fitted full length mirrored wardrobes. Then came their bill, payable by return, "rofl" mortgage shortfall removal costs ??? specialist paint removal ??? agency fees?? securing property (i had already surrended keys to bailiffs day before) fee for 5 yrs fixed rate clause, however had been reduced to the term remaining so considerably less than quoted in court. (can they even charge this as they took to mortgage away i never switched to another provider etc) (contract must be void once repossessed surely). all in all excess of 40,000 shortfall due They never pre-agreed or gave notice of the extra costs although their paperwork did state all additional fees would be agreed prior. I never got to know why it sold so low, but believe it was valued far less than the council had said it was worth when purchased, can not have depreciated in value by roughly 30,000 plus in 4 yrs could it..?? I wrote to them asking for explanations, costs,paperwork etc. They never replied but then I received a solicitor letter with same demand for payment. So i wrote to them and referred the solicitor to the letter I was waiting a reply on. Nevet got a further reply from either. Nearly 3 yrs after repossession i received a letter informing me i had been incorrectly charged arrears and default fees over the term of mortgage and they totalled with interest 1500.00 but they were placing this against the shortfall balance. This was something i had already brought up but they chose to dismiss it and ignore me. In turn the incorrect fees with interest applied yearly had given a misleading figure owing for the account, and false information was supplied and in turn relied on in court. This no doubt would have contributed to the decision in granting repossession. The letter says the refund should put me back in a position before they where raised. Clearly not, im still minus my home. I have not heard from the mortgage provider since December 2014 as this was when they issued the letter with the details relating to the refund of charges etc. Upon checking my credit report recently the mortgage states closed with a balance 0. No change from when they sold the property as my credit file stated this info straight after Surely the shortfall should be on the balance? No other defaults etc for this account either. Can anyone advise me if they have acted inappropriately in any with their actions? Could the property have been grossly over valued with intent originally by the council appointed valuer, so the priced fectched on sale could be a realistic figure? If so is there anything that can be done to expose this? Can a fixed rate mortgage payment increase during the fixed term? Can a fixed rate fee be claimed still upon mortgage surrender that has been initiated by the provider and not the mortgagee (Me).? Why would my credit file show balance nil?? Should I have any defaults on my credit file for the mortgage? Can the nil balance be altered? Can a shortfall amount be claimed when there is no record of bslance on my credit file?? Any advice or answers appreciated

Hi there Caggers... Debt Recovery Plus are the latest people trying to swindle by sending me letters such as the one attached. I park in this Excel car park at least 3 times a week. Last week in May 2015, they dotted these small notices around the car park saying that the cost to park was going up by 50p. Of course the signs were so small, hardly anyone saw them and then they did a massive swoop looking for all of those poor people in the carpark who had not seen the sign and paid £2.50 like myself. No intentions of paying them because they are con-men and stealth tactic was devious. I wrote to them saying that I know my rights and that the PCN is an invoice to pay, they do not have the right to prosecute me, it is down to the land owner, etc .. and then wrote me this letter. I'm growing weary.. can they do anything? and is there anything else I can do to help them get the message that 'I AIN'T PAYING IT' because at the moment they ain't listening.

Hi, My mum received a letter today from Debt Recovery Plus threatening to recommend court action on behalf of Parking Eye LTD. This is apparently for a PCN issued in 2012. I have read lots of recommendations on ignoring these threats as DRP can't actually do anything except recommend to Parking Eye but I wondered if there had been some change in the law recently that has prompted this letter, more than 3 years later? Any info is appreciated! Thanks

I received an email from cash plus asking to contact them. I did as requested, and spoke to a gentleman called 'Zwelli' who proceeded to ask an uncomfortable line of questioning. I was asked where my money was coming from, and I explained I have a business PayPal account and that all the payments made into the account are electronic payments which can be accounted for. Every single penny has documentation to show how it was earned and where it came from. This gentleman insinuated it could be money laundering - impossible as 99% of all money deposited was electronic payments made by BACS transfer from PayPal, and each PayPal transaction can be accounted for. I emailed a piece of information to them that they asked for, a url link to an advert posted online. Although I asked for confirmation that this was received, the email was not acknowledged. The following day, I suffered further humiliation when I found my card had been declined and I could not withdraw money from the ATM. I phoned the following day, but head office were not available as it was a weekend. I phoned the following Monday at 9am, only to be told by all staff that head office refuse to speak to me and will contact me in due course, with no set time frame or any information or reason to why my account was frozen. Them simply cite 'technical difficulties'. This has lead to literally hundreds of phone calls from myself in an attempt to pressure them into giving me answers but they refuse. They refuse to reply to my emails, and they refuse to talk to me. I obtained the head offices number and when I attempt to speak to them they divert me back to customer services who then tell me the same thing "head office are citing technical difficulties and won't speak to you". Either that or they are rude to me, tell me not to call them anymore and hang up the phone. The department dealing with my case refuse to talk to me at all and when I get put through to them they immediately put down the phone on me. Apparently they held a meeting to discuss the fact I won't stop calling them. This piece of information slipped out of one of the staff I spoke to on an unrelated department, the finance department. Yet still they will not call me and will not reply to my emails. I have now obtained the CEO Rich Wagners email address, and emailed him directly, he also will not reply to my emails. I have tweeted him on twitter, he doesn't reply. I tweeted the company and they blocked me. They currently have £1500 of my money, I can't use my card or log into my account, and they won't even speak to me to resolve this issue. I have offered to provide all documentation for every penny that went into the account - no reply. I don't feel I need to provide any information as I am entitled to my privacy, but I am willing to do it if needed. It is only a prepaid master card for people with bad credit history, not like I should have to jump through hoops when it's an account with no benefits. They will not let me close the account either. I only had this account as I had a poor credit history and my financial situation improved dramatically. Once I resolve this and have it closed I'm going to try and open a proper account again. However this does not help with the situation I'm currently in. In conclusion I am a sole trader, and without access to this money I am now sitting at home unable to work. I need the money to purchase stock and run the day to day operations of my business. I have explained this to the department handling my case and to the CEO Mr Wagner, but they do not care, I get no reply. It is bad enough they blocked my card and account and are withholding my money, but the fact that they refuse to even speak to me is the most frustrating thing. I have never, ever dealt with customer service as poor as this, and have told them I will be contacting media outlets and the financial obudsman. I do hope if anyone can help me that they please get in touch. I have found that they did the same thing to an 82 year old woman, froze her account and wouldn't let her close it until a journalist Tom Hazell contacted their CEO. I'm sure others must be having problems with this company and I would like to unite with those people to have Advanced Payment Solutions practices scrutinised. What they are doing to me is just plain wrong.

Hi all. My wife and I took out a 15 year secured loan with First Plus in November 2005 for 15 years. I was advised that we would not be likely to be accepted for the loan if we did not have the PPI and I had no idea that the PPI only covered 5 years. We took the PPI refund that was on offer after 5 years but would like to make a mis selling claim. First Plus have a complaints procedure on their website, via email, phone or in writing. Should I simply email them? If successful, how does the fact that we took the 5yr PPI refund amount factor in to the claim? loan 28000 monthly 262.24 ppi 6857.20 monthly 64.23 total 34857.20 monthly total 326.47 This was at 7.9% originally but I believe it is at 9.8% currently Thanks

My partner has received a charge notice from CP Plus for parking on their clients property at Roadchef Chester services for 3 hours 53 minutes when the maximum time allowed is 2 hours. It says if she pays within 14 days they will take the reduced payment of £50. Not sure what the full payment is. They have sent her the 2 photos of her entering the car park and leaving the car park, she had met a friend there and was planning on being under the 2 hours but they got chatting etc etc and she forgot about the parking notices up at the services. She was in Costa the whole time she was there and spent money there. She has previously had one of these in 2012 on the same car park before (Stupid I know!) which we ignored but I am ware the law has changed so do not know how she stands now! Please advise? Any advice would be most welcome! Regards gh0108 (Gary)

Good afternoon, I have been tagged at the MOTO Birch West services from 05/05/15 12:02 to 05/05/15 14:54. The letter states that the 'free parking period' is 2 hours, of which i extended from this. This has never happened to me before and i was totally unaware this was even possible, especially when spending money within the establishment. I had arranged a business meeting at the services, bought 3 coffees in total (which i have receipts for) and stayed for the duration in a business meeting. Total fine: £60... extending to £100 if not paid within 28 days. For me, i had absolutely no idea there were charges applicable and if i had seen signage, this would not have been a problem to pay as it would have gone on my expenses for work. I find this absolutely disgraceful that this has now extended to my personal finance and would appreciate all support in hitting back at these bullies. Any other details required, please let me know. Regards

please help. i paid and displayed a valid ticket at an NCP car park in April 2015. when i returned to the vehicle i had a parking ticket as the ticket i had displayed on leaving the car had fallen on the floor. there was no sticky label so it was left on the dash board. NCP were not interested in my appeal nor were POPLA both stating it was my responsibility to display. i now have a letter from debt recovery plus threatening court action if i do not pay. what should i do any advise will help

Hi Folks, Apologies if this is in the wrong section, I didn't know where else was appropriate for this post, if it is in the wrong section, could the mods move it accordingly please. My wife's grandfather was sold a 'Walk In' bath less than 18 months ago for £5000 by Mobility Plus however the seal around the door has perished completely causing the bath to leak. My wife's grandfather has contacted Mobility Plus to get the seal replaced however upon phoning them, they have informed him that although he purchased the bath through them - the company which made the bath's/supplied parts to Mobility Plus has gone bust and therefore they cannot honour his 3 year warranty. At least part(if not all) of the £5000 was paid by credit card and due to the above I need some advice before I take them on, on his behalf. 1) Irrespective Of The Supplying Company going 'Bust', are Mobility Plus legally required to honour the 3 year warranty as he purchased said goods and warranty through them? 2) Regarding the payment by credit card, Is he covered under section 75 of the CCA or 3) As the item has not lasted a reasonable amount of time, does he have rights under the Sale Of Goods Act. Any help would be appreciated as I am due to phone Mobility Plus tomorrow. Many Thanks

Hi all, Glad I found this site! In November 2014 I had been given a Parking Charge Notice for parking in a what wasn't a parking area - reason for issue FGW04 - Not a parking area. The moment I came home I sent an email to APCOA to appeal as per instructions on the back of the PCN. I had then received an automatic message confirming they have got my email and that they will be in touch with the decision. This was the second time I disputed the charge - previously I was given one for parking over two bays when in fact I had just slotted my car in the available spot between two cars. So I was used to the process.... that ticket was cancelled. I fully expected the same this time. To confirm, I had paid the parking for the whole day. I had parked in the designated car park area, but not in one of the drawn parking bays. The car was not unsafely parked, it was not blocking the passage or other cars nor was the piece of tarmac marked as a none parking spot. About a third of the normal parking bays were sectioned off for heavy machinery, so already small car park had even less spaces to park and was badly overflowing. Other drivers have been parking in the same spot where my car was for the two weeks before hand without issues. That day they issued about 20 tickets for anyone that was not in the marked bays. I sent all this info in the email to them and waited. Nothing happened for months so I chucked the PCN. 2 weeks ago (while we were on hols) they sent a setter from Debt Recovery Plus Ltd saying my wife (who is the registered keeper) owes APCOA £150 and that they will take her to court - all the normal blab. Yesterday we had another letter saying they will send her to court if she doesn't pay by the 1st July. Obviously, I don't want to pay anything as they had lost no business that day nor could I had known I can't park where I parked (the car park is a ruin in most places). But if I have no grounds on which to appeal then please let me know ... Also how do I change this from my wife to my name as she is rather disturbed by it all. Many thanks in advance!

Hi All I'm looking for a bit of advice regarding a PCN from CP Plus. I parked in the services at Knutsford whilst I went to a meeting with a colleague in their car. I totally forgot to pay for the parking somehow and only remembered when I received a notice. I tried to appeal using the following; Dear Sir/Madam Re: Notice Reference - xxxxxxxxxxxxxxxxxx I am challenging your parking charge notice dated 08/06/2015 on the following grounds. Please respond to each individual point that I state. 1. The large sum demanded amounts to a penalty and/or is not an accurate reflection of any loss suffered so it is not a reasonable charge. Your monetary claim is disproportionate, punitive and unjustifiable in total. I t may also be an unfair term and therefore in breach of Schedule 2 of the Consumer Contracts Regulations 1999. Please provide a breakdown of how your demanded charge is calculated so that I can consider further whether it amounts to a penalty. 2. The contractual breach can have caused no financial loss whatever to you or to the land owner but if you believe it has please set out the details clearly in your response. I f you believe I have committed a trespass please substantiate your consequential actual loss. There were, for example, unoccupied places available for others to park so my presence did not prevent the parking of other cars and their making of payments. 3. Your Civil Parking Notice constitutes an invoice for payment. Accordingly your invoiced charge must include an element of VAT. However, your civil parking notice does not state either a VAT registration number or an invoice reference number and so cannot constitute a lawfully valid demand for payment. 4. Having examined your parking charge notice I believe it is a non compliant demand for payment for the following reasons: Your notice wrongly requires payment to be made “within” 28 days which is contrary to statutory requirement that provides a period of 28 days from the date of receipt. 5. I understand that, as a legal minimum, the Parking Charge Notice must include a prescribed set of information. The following is not shown on your notice and therefore it is invalid. The time and date when the notice was issued; The amount of any discount for prompt payment of the charge; The arrangements provided for the resolution of disputes or complaints – both for your own internal arrangements and for an independent appeals process. 6. If this challenge / appeal is rejected, to enable me to prepare a formal appeal to P.O.P.L.A please provide the following documentation: Please delete any items which you do not require. A copy of your contract with the land owner which authorises you to act on their behalf in the management of this car parking area. A copy of the contract which you allege I entered in to when I parked. Photographic evidence of the actual signs in situ, together with identification of the locations around the site where these signs are currently placed. Please also confirm the date when the photographs were taken (if not evident from the photographs themselves) and whether you have made any alterations to the signage since the photograph was taken. A copy of the full terms and conditions for use of the land where I was allegedly parked wrongly. A copy of your certificate of membership of the BPA A copy of your protocol which your enforcement and CCTV operators are required to follow. A copy of your standard appeal procedure and confirm whether or not it complies with the Arbitration Act 1996. Full details of the owner of the parking area (if it is not already stated in the copy contract above) as I wish to send them a copy of my letter to you. A copy of all of the images that you have of my vehicle. I understand that the Data Protection Act entitles me to all of this information. A copy of your protocol for handling personal data such as images of my vehicle. I assume that such data is not disclosed to any third party (other than POPLA in the event of an appeal) but please confirm this. Please provide this information within 35 days of receipt. If you are unable to provide any of the requested documents please provide a reason for each omission. I look forward to hearing from you. Yours faithfully, Subsequently they have sent this Dear Sir, Thank you for your correspondence concerning your Parking Charge Notice. This PCN was issued legally and correctly according to the British Parking Association Approved Operators Scheme. We are fully aware that this is a standard text, with no relation to any specific circumstances which might have represented valid mitigation against the issue of this charge. We are not obliged to answer it point by point, and we cannot accept it in place of a genuine appeal. The amount owed is a genuine pre-estimate of the losses incurred in managing the parking location to ensure compliance with the clearly-displayed Terms and Conditions. However, in Parking Eye Ltd v Beavis, it was found, both at County Court and Court of Appeal level, that appealing a Parking Charge Notice on the basis that the amount is not a genuine pre-estimate of loss is, in fact, not a successful legal defence. In light of the above, on this occasion, your representations have been carefully considered and rejected. We can confirm that we will hold the charge at the current rate for a further 14 days from the date of this correspondence. Although we have now rejected your appeal, you may still have recourse to appeal to Parking On Private Land Appeals (POPLA), an independent appeals service. POPLA will only consider cases on the grounds that the Parking Charge exceeded the appropriate amount, that the vehicle was not improperly parked or had been stolen, or that you were otherwise not liable for the Parking Charge. To appeal to POPLA, please go to their website and follow the instructions. If you would rather deal with this matter by post, please contact our Appeals Office and we will send you the necessary paperwork. Your POPLA reference number is: xxxxxxxxxxx Please note that if your appeal does not relate to the above criteria or is rejected by POPLA for any reason, you may be requested to pay the charge at the full amount and will no longer qualify for payment at the reduced rate. Yours faithfully, CP Plus Limited I'd really appreciate it if somebody could advise what to do next? If they would accept the £12 that it would have cost initially then I'd be willing to pay that amount.