Having sorted my wife's charge at Morrisons, now trying to do same with Sainsburys and Euro Car Parks. ECP sent the initial parking charge, "issued" 10th February, letter dated 16th February. Interesting thing was that there was no first name on the letter. There are two of us here at this address, my son and myself, so the person to whom it was addressed was ambiguous. In my view they had not written to me. A second letter, headed notice to keeper was dated 9th March. Again no first names, only surname. I then heard nothing until a letter from Debt Recovery Plus was received, dated 7th May. This letter was addressed to me, and headed *Notice of Intended Court Action" which of course it was not. they demanded £130, £60 more than the alleged original charge. This letter referred to a letter dated 14th April, which I had not received. Wording was curious - "If you are liable for this charge and do not pay the full amount...." and threatening to pass a file to the creditors solicitor with a recommendation to commence court action. I replied to this letter saying, I had not received a pcn, nor a notice to keeper, nor a notice of keeper liability. I disputed the "debt", said they had not complied with the BPA Code of Practice, told them I would be writing to the landowner, which I have, and telling them if I had no response within 14 days I would consider this an indication that the matter was closed. This prompted a written, rather than a form letter, explaining some tosh about the BPA Code of Practice, quoting Clause 22.7 (incorrectly) about challenges not being possible, referring to the pre-court action code of conduct (irrelevant at this stage) with a comment that they were trying to resolve the matter amicably (strange given that the tone of their other letters was anything but amicable) and mentioning Beavis vs Parking Eye as a "landmark Case" and alleging that they believe that similar conditions applied (I think not as I understand it). They finally said that they may not reply to any further correspondence if it didn't provide further "evidence" I am drafting a further response and will thank them for not writing further to me and tell them I won't be writing to them again. I have written to Sainsburys but cannot believe the response I have got. We were actually customers at the store and I submitted receipts to show this, we also used our nectar card. It was answered by their customer services "Careline" - more like "Don't Careline" - saying that they did own the car park, but "would not be able to overturn the charge" which I know to be not true. They did thank me for taking the time to contact them! There will be a follow up letter addressed personally to their CEO. Interested to receive any comments from anyone. How would my view that ECP have not written to me because they only used second names in the initial letters stand up? thanks

I have received a letter from Euro car parks for overstaying in a car park. This was in Scotland but the company is an English based company do I have to pay this invoice?

It seems my car overstayed in a free car at Morrisons and now have a "Parking Charge Notice" (PCN) yes this is what is called even though I am fully aware it is nothing more than a speculative invoice. Does this invalidate it if indeed it could be classed as valid in the first place The driver and party visited to do weekly shop - had a tea in the stores restaurant on the way in, then did the shop then decided to have a meal at the restaurant to save cooking dinner when they got back home. They had not realised that the time allowed had recently been reduced to 2 hours so by the time they exited they had been in the free carpark owned by Morrisons for nearly 3 hours. It is Euro Car Parks with a date of issue of the 27th Feb however they do give a from date of the 7th March.. .. it has only just arrived today (11th) In the past on the rare occasions I have received these I have just ignored the threratograms but I gather law may have changed. I was not the driver as what in my workshop with a client and I do not see why I should name the person who was driving - all the photos show is the number plate. The vehicle is insured for several drivers Looking on Google I can see a poster stating that the hours have been reduced to two hours but it is not in a position where it would be seen easily if driver is concentrating on the road ahead (as he or she should be) - if you need to look it is Morrisons store, and car park entrance is in Pegler way, Crawley West Sussex Advice please of how best to tackle this - i.e. play their game and get an appeal refusal and give them the cost of the POPLA route or just ignore them

Issued today (again to 'er indoors), and altho there are 'mitigating circumstances' for her egregious lack of consideration for those less mobile, I don't wanna offer them at the moment for fear of appearing to excuse her reprehensible behaviour. It was a Morrisons car park, free to use for 2 hrs, and I'm the RK. I'm going to await the NTK as usual, but at this stage (at the risk of being a bit previous), just wanted to know the current position regarding disabled bays in private car parks, and the extent of driver ID disclosure required by law. So, 1. Is it still the case that disabled bays on private land are not legally enforceable (so presumably no locus standi?), and 2. When I get the NTK, am I obliged to tell them who the driver was at the time of the alleged infraction? If no to 2., then presumably my response to the NTK will be the usual 'please take the matter up with the driver, and I'm only giving you 3 guesses....... .....etc'?

Hello, I wondered if anyone knows how long MET and euro car parks have to take you to court once all letters have been ignored by the motorist? I received a euro car parks ticket for an incident on 5/9/15 when I had sat in the car for 10 mins or so as I was not feeling well (I have a medical condition). My ticket was for staying longer than than the hour's ticket I paid for by that 10 minutes. I ignored all the letters, the last being on 31/12/15 from their debt company giving me a' last chance to pay to avoid court proceedings'. I also received a MET ticket for an incident on 12/9/15 when I had 'overstayed' at a large McDonald's I spoke to the manager saying I was in the restaurant the entire time giving them business as can be proven by their CCTV. i was not a driver using the car park to wait for airport passengers as others are doing there. He agreed to cancel the ticket but I carried on getting letters. Last letter was a final reminder on 3/12/15.My friend had also driven and out at the same time but she did not get a ticket. Am i safe to assume any time limit is over for the car park companies as it has been over 6 months since both incidents? Thank you in advance.

Hi everyone, and before starting with my request I would like to thanks everyone for their times on helping on the forum. We received a PCN on the 4/03/15 (see doc attached) asking for £70 discounted by £40 if paid within 2 weeks. My wife didn't realised that she couldn't stay longer than 2h. I contacted sainsburys who told me that they were not responsible for the car park therefore I should contact ECP. Yesterday we received the Notice to Keeper dated 24/03/15 (see attached) asking for £70 with a £1.5 handing charge if paid online! My wife is 38 weeks pregnant and takes her time when shopping. To be honest she just didn't know! I find this, out of order to be charged £70 for over staying by one hour, specially when she parks there to mainly shop at Sainsburys! Can I fight this ticket? If so, is it ok to send this? Dear Euro Car Parks As keeper of the vehicle, registration XXXX XXX, I have received your invoice number xxxxxx. The driver at the time tells me that as a regular customer of sainsburys they never realised the 2h time limits as there isn't any barrier in that car park or clear sign when you drive in,and that they are therefore not liable to pay you any money. Therefore I ask that you allow this appeal on those grounds. If you reject this appeal, please issue me with a valid POPLAicon code. Yours Recorded Keeper.

Hello, I have just received a "Notice to Keeper" from Euro Car Parks demanding payment of an £80 parking charge for overstaying my allotted time by 15 minutes in a private car park in Wish Street, Rye, on 28/05/2015. I did have a previous letter on 06/06/2015 requesting the Parking Charge, and, after reading many various posts on the board, decided to take the general advice given regarding 'speculative invoices', decided to ignore it. That was before I realised that the Law was changed in 2012 making the Registered Keeper ultimately liable for the charge, and that the "just ignore it" advice was in given in posts that preceded that date! I did overstay my limit, but I have reservations about the legality of their payment demand, as they have not substantiated the actual loss to the landowner, and they also impose various financial penalties for certain payment methods. I propose to reply to them stating that their demand is illegal for the following reasons:- 1. The charge is disproportionate and not a genuine pre-estimate of loss. The amount charged is not based upon any genuine pre-estimate of loss to the company or the landowner. According to the Unfair Consumer Contract Regulations, parking charges on private land must not exceed the cost to the landowner during the period the motorist is parked there. In this case, the £80 charge being demanded far exceeds the cost to the landowner of the vehicle overstaying the time paid for by 15 minutes. It is in fact disputable that any actual loss was incurred by the landowner, as there were many unoccupied spaces in the car park during the last twenty minutes that the vehicle was there. 2. Your stated Payment Options contain unlawful financial demands. The additional charges that you levy (£1.50 for payment online and £2.50 for paying by cheque) constitute an unconscionable act, thus rendering the formation of any contract that may have been made with your company null and void. Would any of you kind experts on these matters please comment on my proposed reply to them, and possibly suggest any improvements that I might make? As a newcomer to this forum, I would greatly appreciate any assistance regarding this matter. Thanks and regards

Hi all, First time poster, I've seen some similar threads, but none quite match my situation so I thought best to check with your fine selves before acting. I may even have been informed slightly before action is required too. The vehicle is company car, and the notice I have a photocopy of has been sent to the Hire/Lease Co.. I assume once they inform ECP that my co. is in charge of the car, and they that I was the driver, then it's mine to fight... Anyway, our business is IT, I was working at one of the business on the Bishop Centre on 11th May, and they have clocks of me going in and then coming out 4.5hrs later. The free period is apparently 3hrs, and I was there for that time, working on the site. I had no idea this car park was a) anything but free or b) camera controlled, so wasn't expecting this. If I'm named as the driver, and this comes back to me, how do I respond? If I was unaware, I can't have entered into any contract, and therefore can't be in breach of it? Correct? All of the defences I've seen have based around either not being the driver, or having been a legitimate business user. I'm hoping that my company naming me as the driver, and that I wasn't a user of the business, will still give me a reasonable defence? The PCN mentions £75 due, but £45 within 14 days of that notice, stamped 20th May, which seems a little unfair unless they'll restamp when it's issued to me.

On Saturday 25/4/15 my wife received a PCN for overstaying at the Morrisons car park in High Wycombe asking for a payment of £90 reduced to £50 if paid within 14 days. The 'offence' took place on 20/4/15 They have cameras that record entry and exit times and 'helpfully' provided pictures of her number plate. I did not have time to do anything on her behalf so pointed her in the direction of CAG where she did a fair bit of reading and research as she felt the penalty they are imposing is totally disproportionate particularly as she was in Morrisons spending a lot of money on groceries and then having lunch in their restaurant with friends - probably the reason for the overstay! (Women can gossip for any awfully long time it seems). she wants to respond with the following: "Dear Sir or Madam re: PCN number XXXXXX/XXXXXX I have received your parking invoice impersonating a 'parking ticket'. It is clear that your operation is some sort of 'parking space maximisation scheme' and your aim is clearly to maximise profits. I decline your invitation to pay or name the driver, neither of which are required of me as the keeper of the vehicle. This is my appeal and all liability to your company is denied on the following basis: A The amount is neither a genuine tariff/fee for parking, nor is it based upon any genuine pre-estimate of loss. B You are not the landowner and do not have locus standi. C Your signage was not sufficiently prominent nor clearly worded and consideration did not flow from both parties, so there was no contract. If you choose not to cancel this invoice you must issue a rejection letter in reply to my appeal, explaining: 1 The legal basis of your charge (i.e. breach, trespass or contractual fee). As keeper, I cannot be expected to guess the basis of your allegation. If you try to rely upon ParkingEye v Beavis at POPLA, I will point out that it was a flawed decision, it is not binding, and it is set for the Court of Appeal. There is clearly no commercial justification for this punitive charge and no case law to support it. 2 Proof of your locus standi to offer contracts to drivers at this site. 3 Your explanation of the consideration that you believe flowed from the driver, and from yourselves. 4 A copy of the signage site map and close-up pictures of the signs in situ at the time, taken at a comparable time of day in similar light conditions. 5 The means to make an appeal to POPLA or the IAS. Please note that I intend to claim my costs when I prevail. " She found this in a CAG posting and thinks this is her best response to the PCN. As I know very little about such matters could someone more experienced than me offer my wife advice as to whether sending this missive is the best course of action as the first salvo against these leeches? Many thanks to any responses whether positive or negative - or whether the best course of action is simply to cough up despite her great distaste is so doing. I have just read that the Beavis v Parking Eye case has been heard by the Court of Appeal. Does this now mean there is a precedent for these parking companies to charge what they like with impunity? Does my wife now have to delete the reference to this case or can it be stated it is going to the Supreme Court? Or just leave the statement as it is?

My husband has just got back to our car in Sainsbury's car park to find a Euro Car Parks PCN on the windscreen demanding £60 (or reduced fee of £30) for parking 'longer than the maximum period allowed'. The parking time limit is 2 hours free parking and he stayed for 2 hours 30 minutes. We're regular customers at the store but we don't have a receipt to prove we shopped there at the time stated. The supermarket is quite big with a cafe so 2 hrs isn't a particularly long time and it also situated next to a retail park where you could spend all afternoon shopping. The car parks have no clear defining line and seem to merge into one. The signs on one side do state however, that it is Sainsbury's car park and there is a 2 hour max limit but the rest of the writing isn't really that clear. I've had a look at other posts and info about similar incidents but the more I read the less sure I am about what to do! Please can anyone give me advice?

Today I have received a letter from Euro Car Park stating that I have to pay £100 (£60 if paid within 14 days) because the car parked in Crown Street Car Park/Bolton They put the photos of the number plate and the in and out time. It was only 15 minutes. The other thing, My friend who used the car did not leave it. He stayed inside the car and then drove off It was on 23/01/15 afternoon time The letter says that: On the 23/01/15 you were the registered keeper of the vehicle: Or you have been named by the registered keeper as the driver when there was a breach of terms and conditions of parking. We are using cameras to capture images of vehicles entering and leaving the car park and calculate their length of stay. Signage on the car park clearly informs of the terms and conditions. The parking charge notice xxxxxxxxxx has been issued because the vehicle was parked at crown street - Bolton, Crown street, , Bolton, BL1 2RU. As no valid pay and display/permit was purchased this was in breach of the terms and conditions at this site. It then mentions Schedule 4 of the protection of freedoms act 2012. Please tell me what to do

Hi all this is my tale of woe. Went to Bishop Centre Taplow. 21 Feb15 in the evening. Received yesterday (02Mar15) a parking charge notice from euro car parks. They were using cameras to capture entering and leaving times. My stay exceeded the 3 hr free parking time stay. I have been told according to the letter that under schedule 4 of the protections of freedoms Act 2012 they have the right to recover from the registered keeper so much that amount that remains unpaid. Needless to say I don't want to pay the £75 or even the 'considerate' 14 day discount of £45. There are signs in the car park which state the 3 hr free stay so do I really have any possibility of avoiding this? Any advice would be appreciated. kev

On the 9th of November we parked on Euro Car Park located on Crown Street in Bolton, we forgot to pay the fee and on the 12th we received a letter: Parking Charge Notice amount due £100. Payment for the parking charge notice is due within 28 days from the 12/11/14 shown above if the parking charge notice is paid within 14 days from the date of this notice a prompt payment discounted amount of £60 is payable. Under that it states we were parked on Crown street car park from 16:55 to 18:23 on the 9/11/14 then says that: On the 9/11/14 you were the registered keeper of the vehicle: Or you have been named by the registered keeper as the driver when there was a breach of terms and conditions of parking. We are using cameras to capture images of vehicles entering and leaving the car park and calculate their length of stay. Signage on the car park clearly informs of the terms and conditions. The parking charge notice xxxxxxxxxx has been issued because the vehicle was parked at crown street - Bolton, Crown street, , Bolton, BL1 2RU. As no valid pay and display/permit was purchased this was in breach of the terms and conditions at this site. It then mentions Schedule 4 of the protection of freedoms act 2012. What should we do in relation to this? Elffin

Afternoon Parked in a Total Car Park over the weekend. Paid for Friday, paid for Sat, forgot Sunday. When I was given a ticket. Sunday is charged at £3 for the whole day. Ticket says fine £100 but £30 payable in 7 days. Suggestions on what to do? Tempted to pay £3 as that is what it would have cost me to park there for Sunday.

Hi I received a letter from debt collector yesterday stating it is collecting on behalf of Euro Car Parks Ltd in relation to a contravention of overstaying the maximum period of time allowed in a Hayes retail park on 31st August. Fine has been escalated to £130 already and this is the first I've heard about it. States my address with DVLA was incorrect. I have checked with DVLA previously and know they have had my correct address since February this year. There are no details of the contravention or CCTV snapshot. I don't remember seeing any warning signs for maximum length of stay as this is not a car park you regularly have to pay for. Any suggestions please? Could I simply say I wasn't driving the car and don't know who was as it's a private company? Many thanks in advance

I've recieved a PCN from ECP for overstaying in one of 'their' car parks by a few minutes. I had been visiting a premises in the area but also used the shops adjacent to the car park. Approx 2 weeks later i recieved a photographic evidence PCN. Both photos show the front reg plate (strangely, the angle seems to be identicle on both photos too). After initally seeing The Watchdog video and the expert suggest that such notices are ignored, i followed that advice. I've now recieved a 2nd letter from EPC and i now believe the 'Ignore it' advice is out of date. Any advice on the best course of actions i should to take would be really appreciated. Thanks to Homer67 for the advice about begining a new thread.

Posting here as I am actually surprised this dealer has only been mentioned (on various other review sites and forums) a few times. I bought a car from this dealership and took delivery of it last Friday. I was constantly chasing the sales man for updates and I was left to try and arrange the handover myself. All started with a cherished transfer, the vehicle was going through a plate change when I bought it, so it couldn't be taxed. I accepted this as procedure and got on with it. I still had a car and really wanted this one, so sometimes you have to be patient. It was me however asking for updates everyday on if the V5 had arrived. All the sales man was interested in was ensuring the finance was in place (which it was) and making me run around other dealers because he wanted to do the deal through this one. All in all, I got on with it. Then I looked at the finance papers (mum took the finance out and signed whilst I was at work) I had been charged for a plate transfer £30 although it was them who decided to do the transfer, it was already being processed when I bought the vehicle, so how should I have been left with that? Also the full cost after interest for finance seemed to have bounced up by over £600. The finance was in place, the deal was done, I should have went with my mum to sign the papers. Sort of my fault, so I let it slide. Took delivery of my new car on the 7th of February. No real handover and found out that they had failed to mention the heavily pitted discs whilst they were telling me about the car. Once again I let it slide. I work in the motor trade myself and didn't feel the need to start splitting hairs when I could replace the discs myself. Everything was fine, I was enjoying my car, got a follow up call from my sales man, who up to this point I thought was fantastic and I didn't have any real issue with, fair enough he'd failed to mention a few things, charged me for things I didn't agree to, but hey, he needs to earn a crust as well. Then the problems started. 1 week (14th of February) I am driving home from work (I cover about 50 miles a day, easily) and my battery warning light went on, the car struggled to start, but did. The light went off briefly until I braked and then came back on, bringing on my ESP (electronic stability program) and ABS (anti-lock braking system) light as well and completely removing my power steering. My steering was so heavy I didn't even want to attempt to turn. Then the lights went off, whilst driving in heavy down pour and snow at 6.30pm. I done the clever thing, hit the hazards, braked slowly, eased into a bus lane and killed the ignition. My car would not turn over. Straight on the phone to Greenflag recovery who helped me, ensured I was in a safe place and within 5 minutes of coming off the phone, I received a call from 911 recovery telling me an ETA of when he'd be there his name and once again ensuring I was ok. 15 minutes later a lovely technician has me in his recovery truck, warm with a cup of tea whilst he is out battling the elements to get my car running again. He did get my car running again and advised me someone had put a cable tie around the cables for the multiplug which connects to my alternator and caused tension on it which had caused the connection to become loose and therefore my alternator wasn't getting charged. He rectified it and told me it should be fine for a few days but to get it to a garage as soon as possible. Off I go driving happily thinking I'd just get it checked over at work (I work for a multi-franchise dealer, with multiple sites around the UK) and not bother Parks with something so trivial. Then I received a call during the night and had to attend an emergency about 40 miles away from my home. I jump in the car, it starts and off I go. I sort the emergency out and on my way to a friends house to drop her off, my lights turn off, my battery warning light comes on, my steering dies and I am on an extremely busy road with a car that is struggling to move. I hit the hazards and stop. Two young men and a friend helped me push the car into the side of the road and I once again call Greenflag. It is 4am in the morning. 1 degree outside and snowing and I am sitting waiting on recovery when my hazard warning lights cut out as well. The police came and checked I was ok as they'd seen the car parked up and advised me to lock my doors, stay in the vehicle and to call them if the recovery had not arrived by 5am. At this point I am starting to think maybe I have been to easy on Parks. M8 recovery arrive just before 5am, get to work and tell me that my car is going no where as the alternator is "gubbed" he even showed me that the only way to start it is to apply a direct power supply to the vehicle using a boost pack, then boom as soon as it is off - car dies, again. So he takes us to my friends house and tells me to get in touch with the dealer. Called Parks in Coatbridge and spoke to the sales man at 9am. He sympathised, asked where I was and asked me to get the car in to them as soon as possible. I said I would, no problem, I mean I have only had the car 8 days so I want it fixed, however as it is 50 miles from my house, I needed a courtesy car. No problem, service would call me. That is when it all went wrong. First off, an hour and a half later, I called back and asked for the service department to be put through to Michael who advised me in a rather tone that he had my paper work there and he was just getting round to calling me. I had called him, he didn't get round to doing anything. I explained the situation, that I was getting the car recovered and I needed a courtesy car. I even said, "sorry if I sound stressed, I work in the industry, I do your job and I know it isn't easy." His reply is, "ok it will be £10 a day for the courtesy car." I quite simply reiterated I had just gotten the car a week ago, I was getting it recovered to them as advised by the gentleman who sold me it to the Coatbridge dealership and not the one closest to my home as he said it had to go there and maybe he should speak to him as the only reason I needed a courtesy car was due to this and I felt that after paying £5000 for a car I shouldn't really be asked to pay £10 (if I wasn't in the trade I wouldn't know that it is for THEIR insurance and they are yet to tell me that. I have my own insurance where I am covered fully comp to drive ANY vehicle. I didn't need to pay theirs) but as his attitude was stuffy I decided I would see if he made me the offer. He didn't so I asked him if he would speak to the sales man. 10 minutes later he calls me back and says, "I have spoken to the general manager and you are paying £10 or not getting a courtesy car" still he hasn't advised me why I have to pay this so I ask and he tells me it is because, "I am only a trade and save customer and I should know better because I claim to work in the industry" Well I think at that point I snapped. I asked to speak to the general manager because I was appalled that as I didn't purchase a brand new 13k car I wasn't really a customer. He told me, "fine then, but he will tell you the same and he's on the phone so what do you want to do." Naturally I said I'd hold for him. I waited 10 minutes and as soon as the call went through I was cut off. I called back immediately and spoke to a very helpful young lady who put me straight through to the General Manager. His attitude was terrible from the offset, answered the phone with "what?" I introduced myself and I had to ask for his name and who he was. "Gary Andrews, General Manager, what is it?" Wait, this is a manager?! Ok. Being fair, I remained calm and tried to explain exactly what had happened, incase he hadn't been giving any background and quite abruptly, he cut in and said "look lippy cut to the chase" I was astonished and said "what?" to which he replied "you have been told you aren't getting a car unless you pay £10 deal with it. You don't pay, you don't get and because someone said no to you, you are threatening my staff." I don't recall threatening anyone, unless asking to speak to a manager is now condoned as a threat. I reiterated exactly why I asked to speak to a manager, because I was a trade and save customer I wasn't deemed worthy to customer service it seemed and whether my car cost £5000 or £50000 I don't think that should matter. Once again he slammed me saying I should be more understanding working in the trade, or claiming to anyway. I was astonished that once again my employment was being questioned. He then started babbling on about how anyone who got a car from them including his dad had to pay £10 plus vat, PLUS VAT?! that wasn't mentioned before! or they didn't get a car, end of and I could like it or lump it and anyway the car was working when they sold me it. Well of course it was, it is why I bought it, however now it wasn't and as per my agreement I had a 1 month warranty from date of purchase. I mentioned this and he said and this is a direct quote, "look you have a 30 day warranty, but I don't know if I am going to fix your car, ok? I need to diagnose it and then decide if I am going to cause it might not be covered anyway." That was the final straw and I told him I would take my car to the local Parks in my area, as then I wouldn't need a courtesy car and he said, "aye do that, I don't know why you are bothering us and bringing it here anyway". Really!? You sold me the car, the sales man has told me to have it recovered to you, that is why you idiot! I said, ok that is fine. Then he reiterated that he would get them to diagnose it, send him a cost for repair and decide if he was going to pay for it. I told him that if he didn't repair the vehicle, it would be left on the premises, the finance would be cancelled and I would refuse the vehicle, which I am well within my rights to do. He then told me I was a silly little girl who seemed to like to make threats and I had some mouth on me speaking to him like that. It was clear this man thought intimidating me and calling me names was going to win me over, however as I like to rise above these things, I just assured him that if the vehicle was not fixed that subject to terms of my agreement, I would refuse the vehicle and ended the call. I called Parks Irvine to advise them my car would be arriving and it was like from night to day. They were so helpful and told me they'd be more than happy to help, without even asking for a courtesy car, they advised me that they didn't have any alternative transport at the moment, but depending on how long they had the vehicle they may be able to sort something! Was this the same company? So 911 recovery (again) came and took my car 50 miles to my nearest Parks dealer and the young man I spoke to on arrival was so pleasant and sympathised and couldn't believe how I had been treated at Parks Coatbridge. Naturally I was upset and fearful of what might happen next with the saga, but he put my mind at ease and spoke to the onsite manager to advise me of what I could do next. So now I play the waiting game of finding out when my vehicle is going to be ready and if they are going to cover the cost of the repair. In the meantime I have sent a complaint to head office regarding both Michael and Gary and their terrible attitude. Parks coatbridge, where the value and age of your car determines the level of customer service and attitude from staff you get. I will never go back near them now and all the little things I let slide, well it seems being nice to them has done nothing but cost me more and leave me car-less, stranded, endangered and down right p****d off.

Just a quick one, a friend of mine has recently picked up a ticket from euro car parks. With the advent of the clamping ban, I understand theres been som strength added to the private car park legislation, Ive said he should just ignore them. Is this still the best way to go or have they actually been given some authority to actually try and enforce these now?

I just thought i would run this by the good people on this forum as someone may know the answer to my question If the local council don't own the car park or the land, such as a shopping type centre (can't recall the proper name ) where the local council made it a condition that they would have the right to operate their pay & display parking and enforcement during the planning permission stages In such a situation do the council have the same authority to enforce their parking charges if they issue a PCN or invoice, as it's a private car park, has anyone ever taken this to a court and won?

On 27 February this year I booked a test drive of a VW Beetle Cab at Preston Motor Parks. My health was very bad which I thought was as a result of a cold. I was unhappy with the deal they were offering. Unfortunately, I paid £100 deposit. The next day my health deteriorated and it was pneumonia. I e-mailed Preston Motor Parks and told them I wanted to cancel the car. I asked for my£100 deposit to be returned to me. They refused to reply to any of my e-mails even after threats of the small court. The paperwork given to me does not even have my personal details such as address, etc. I thought this would be a simple matter but I now know the world of cars is a minefield. Can I get my money back? Any help would be much appreciated Regards ladycoke

Hi Guys, Ive received a PCN from Euro Car parks today for overstaying my 1 hour free parking by 14 minutes in a shopping complex in Uxbridge. The car i was in is a company car and because of this, the registered keeper details (and hence where the PCN originally went to) are the lease company that own the car. They have emailed me today a scan of the PCN. The date of "offence" is the 17th of October and stamped in big letters on top of the PCN by the lease company is "Received 01 Nov 2013". I make that 15 days and if I'm correct, when a PCN is issued via ANPR equipment on site, they have 14 days to issue a PCN? Also, where do i stand with the lease company handing out my details to ECP? On the bottom of the PCN, it says The car is leased by my company and not me personally so even worst case scenario is even if the lease company gave out the details of the hirer, they still wouldn't get anywhere because its hired by my company and not me personally. My question is though, do my company have any legal obligation to hand out my personal details or is this just a load of nonsense on the PCN? Thanks

I got caught out with a Euro Car parks parking charge when shopping at the West End Retail Park in Partick, Glasgow. I was 67 mins over the 2hr limit but was in Café Nero having lunch and then errands in various shops all in the retail park. I'm so angry at being charged for the privilege of spending money there. Does anyone have similar experience with this particular car park who could offer advise what will work in these circumstances? Thanks

I received a 'parking charge' notice for West End Retail Park in Glasgow today. I had overstayed the two hour 'free parking'. To be honest, I use this car park a lot to pop into M and S and Sainsburys, since it is near where I live and had never noticed signs. On the particular morning the notice refers to, I spent some time reading in Caffe Nero and then did several shopping errands, all within the retail park. Most forums suggest 'ignoring' such letters. I am not good at ignoring such things since they tend to make me worry. Later forums suggest that appealing is a better option. I am the registered keeper and was driving the car that day. Two photos of my licence plate and an indication of the time were included in letter as 'proof'. My inclination is to pay £35 for a quiet life, but I know these companies rely on compliant citizens like me. There was a similar thread several months ago, but not sure what happened. Has anyone had recent experience in Scotland where I understand the legal situation is different and, if so, what advice would they offer? Many thanks.

hi all im new here and im curious to know where i stand in order of receiving a Euro Car Parks parking ticket for parking my vehicle for more than 2 hours due to being in B&Q designing and picking out a new bathroom, (who would of thought it would take so long) but inevitably it did, and a notice came through over a week later, (offence date 04/05/13 but a week later i was off shore for 23 days from the 10/5/13 till 01/06/13, so when i got home, the "parking fine" was in amongst my stack of mail. so bang goes the special so called offer of £40 and now ive just received a 2nd letter asking for the £70 so now its also stated on the 2nd letter quote "failure to pay the outstanding amount within the time specified will result in Euro Car Parks forwarding the outstanding amount to a debt collection agaency. further charges will apply" unquote so i guess my question is, where do i stand on this matter? are these things legal? will i be taken to court? will i have a bad credit rate? any info or any forwarding ideas would be very much appreciated

Hi, I received a letter today regarding a parking ticket that I supposed to have had on 24/1/013. from Euro car parks in Crewe, this letter is from a debt recovery company asking for £120 . The first thing is that there was no ticket on my car when I returned ( yes I was a bit late in returning due to the fact that I work in one of the shops there, so cant always get out on time,and my name and where I could be found was on the dash board.) This is not the first time this has happened. I have spoken to the recovery company very rude and intimidating person on the other end, told me that it would not go away and that I have to pay it asap. Being fined for going to work. Please can you help. Thanks