Hi,as i've received alot of help on these forums(in another thread) i've decided to sort my finances out and i would be grateful if anyone could offer some advice on my situation with Lloyds tsb loans. I took out two loans from Lloyds Tsb and at first all was well...then i fell behind with the payments ..I never had a planned overdraft on my account and unbeknown to me the payments were took out and a overdraft issued in order to pay them ? I did eventually get the interest stopped.... what i would like to know is this the right thing for the bank to do ? Can anyone help me please? As for the loans i pay Apex £20 for each loan each month and the overdraft i pay Lloyds tsb in a paying in book every month £20 Thankyou for any advice Maureen

Hi - thought I'd start a thread as these are my second most painful creditor after MBNA. I thought I'd diary these last awkward creditors as much to share victories as to pick your brains as I've had quite a few complaints and things upheld so far. Background: We got into difficulties in Autumn 2007 when the company I worked for stopped paying me without bothering with any of that redundancy stuff and eventually went into liquidation. I was then out of work for about 3 months until started own business which did OK in 2008 but folded in 2009 (our main customers were banks - you see the problem!) For that 18 months I was on about 40% of previous salary. From Summer 09 to Summer 10 I had ZERO income and we were both living off a just-under-average wage with a very over-average mortgage, and threat of eviction. The house was on the market for a lot of this period. I found this new job in the nick of time and we're now paying the massive mortgage at the same rate, plus arrears on top, so there is nothing in the pot for unsecured debt until the arrears are cleared (2015 or so!) My issue is that I.F. were the first to know I had problems, way back then. They spent a year telling me they "would stop charges and payments if I could agree a repayment plan" - which I did on the phone verbally about once a month, with many many different departments, and was always told confirmation was coming, but conveniently never formalised at their end. All I was doing was servicing interest. Eventually we got to the point that the interest was going to push me over the limit. This was August 2008 so was still earning then, but struggling badly as the mortgage company would not come down though my income had halved, and I was still foolishly paying full whack on other debts. I phoned and agreed that I would paid £50 per month off if they would stop the £28 charges - I had agreement there and then and a reference for the payment, etc, etc. They added the £28 at the end of the month. At this point I phoned and told them that after a year of paying out money but standing still on the debt we needed to do something else. They passed me around a few teams and eventually I just stopped paying as I couldn't see what else to do given that they were clearly going to keep piling fees on anyway - I might as well spend the money on stopping other accounts going into crises. They phoned for a while and eventually stopped, but the Default was a long time coming - to ensure as much interest as poss went on meanwhile of course! In early 09 we got into full crisis and started missing payments on the mortgage, so at this point I just stopped paying unsecured creditors as I had no other choice as I saw it (obviously older and wiser now!), and I opened a Basic account elsewhere. I should actually have gone to £1/month with unsecured a lot earlier than I did, in retrospect. The stupid thing is that if I'd agreed something useful in 2007 I'd probably still be paying it now as would have prioritised - so they've done it to themselves. I have written to I.F. twice with a full I&E and explaining financial difficulty - once in December 09 and again in September 2010 as we have a definite arrangement to service our mortgage arrears. New job is under half of 2007 salary and our mortgage amt hasn't come down as much as you'd expect - still paying >6%! I've had no reply at all other than form letter to tell me I was in breach of T&C as not paying salary in - about a year after I'd stopped - and the final Default Notice. I have had no sensible reply from I.F. themselves in all of that time. They passed me to our friends Blair Oliver Scott without bothering to tell me. B O S phoned me a ridiculous number of times, even after a phone harassment letter, but eventually accepted my I&E and even sent me slips to pay in. I thought this was a victory but the very next week I found myself with some other outfit in Manchester. (Will have to dig name out.) They were quite good and immediately understood it was can't pay not won't pay. I wrote to them explaining I wasn't happy with the fees & interest from 2008 onwards and they put the account on hold, and wrote to me (twice!) saying they'd written to I.F. That was three months ago, and so... today... ... I had a text from iQor. (For anyone Googling iQor 0845 1460186 - 01772 832188 gets you through without paying the 08 charges - have added that to saynoto0870.) I phoned to find out which creditor it was - after reading about them here I've no intention of sending them any personal financial information. So far I had quite a good conversation. I started by explaining that this had been going on > 2 years and I knew the law backwards by now, and I was down to a basic bank account so I couldn't pay by Debit Card over the phone even if I wanted to, so it would be best if they listened. I offered them £1 per month and explained history as above without giving too much detail. She said they couldn't accept £1/month under any circumstances so I asked her not to waste her time and money and just pass the account back to IF - apparently that's out of her control too. I have advised that I am not doing anything until I see written confirmation from either I.F. or iQor that the account is now with them, so we'll see what happens. She wanted me to write in with I&E immediately but there's no way I'm doing that until I have something in writing from them, especially since they don't have a form for it. Says to me they're not really interested and just want material for later bullying. ("You could spend less on etc etc.") I'll see what their initial contact letter says when it gets here. If I don't have one I will ask for calls to stop twice, politely, and then send out harassment letter. There's no question that I had an OD and that it was around £1400 on a limit of £1600 when trouble started, so I'm not looking to make this unenforceable. However I am now wondering what sorts of fees and interest I should look to get back. Presumably anything after the point I told them I was in trouble is on shaky ground? There were several occasions before that where I was charged £28 on going over by £1-2 which I'm now thinking I might ask back on principle. And - should ALL of the £28 since I opened the account be reduced to £12? BTW it started out as an offset account, but after several charges for nonsense and acknowledged errors on their part - but no money back! - I wrote to them and told them I was going to move my mortgage away from them unless they could do something for goodwill. They didn't, so they lost the mortgage business. So - given that we've been going in circles for almost three years - what would you do next? I'll post updates on what happens with iQor. First thing is to wait for the letter. Meanwhile: my partner has a Halifax overdraft which is over the limit entirely through interest and charges added after we told them we were in difficulty. It was well under when we started. We've had a number of "we can't accept £1" letters threatening legal action, and that is all - no actual replies to correspondence. This week we've had a B O S letter and we've replied pronto explaining that so far Halifax have done nothing to address the situation and we will be contesting the balance, meanwhile here's £1 - we'll see what happens. We also included the phone harassment piece as they were calling work number, home number, and mobile, in rotation, every day. Calls to the home have stopped because they were in working hours and I was repeatedly answering them - luckily the bill is in my name, so I threatened them with Ofcom action as they knew fine well they couldn't speak to her at that address at that time of day but kept calling, which constitutes harassing me. Seems to have worked. Are calls to workplace ever acceptable? Anyway, there you go. Any thoughts welcome on either situation, thanks!

Hi All. My business (LTD) failed last year and I am left resposible for the OD offered to the business by the bank. I signed a letter of guarantor for the OD but I am not in a position to pay it back. I had a temporary arrangement (now finished) to pay a nominal fee per month, as I had been unemployeed for a time. I am now in employment but with a large mortgage, and with no equity on the house, I have very little cash available from our monthly budget to repay.The bank are now putting the squeeze on me for the repayment. Q. Can I get out of it? Q. If not, what options are available to me to reduce the total amount and freeze interests etc? Thanks in advance of any advice.

Hiya, I appreciate any help that I can get with this natwest bank closure issue and i'll try and keep it as brief as possible: I got scammed (job [problem] which i believe to be an escrow [problem]) earlier in July A transaction of £911.00 was place into my account As part off the 'job' i transferred £426 to Western Union and 312 to my natwest credit card As soon as i realised it was a [problem] i notified the bank (this occurred on the same day about two hours after the funds left my account) I managed to get the transaction reversed from western union minus the £26 transaction fee I tried to reverse the natwest credit cards but they said that my account had been frozen I attempted to maintain contact with the fraud team but i was consistently fobbed off, i sent them the emails detailing the [problem] and made several attempts to replace the funds. On two occasions a debt collection agency came to retrieve my bank cards and cheque books *despite notifying natwest that i would be in Italy and never receiving a letter in regards to my bank account closure. I recently received a letter asking me to repay my student overdraft within 21 days which was not possible I attempted to make a payment plan within that time but yet again i was told that it would not be possible as my account has been transferred to the debt recovery team. I have contacted the financial ombudsman but i have yet to receive a reply from natwest I really do appreciate any help you can give me atm i'm stuck and cluseless....thank-you any way for reading this long thread

I am really hoping someone on here can help. My husband banks with Lloyds TSB and a few months back he went over his agreed overdraft limit. Now, on a monthly basis Lloyds TSB have applied £155 to his account at a time in the month when he is already up to his limit, thus taking him over his agreed limit and giving them reason to apply the same charges the following month. I have been on at him to do something about it but he has been burying his head in the sand and it has cost him £100s so far. Could someone please point me in the right direction of a letter template to help get started in claiming some of these charges back. It seems grossly unfair and like he'll never get back on his feet again if every month they make him go over his limit by charging him again and I'm really starting to lose sleep over it.