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Found 6 results

  1. Hello, We have had a terrible experience with a local children's nursery and I wanted some advice before I submit a case to the small claims court for a refund of our fees not used. After researching various nurseries we chose this particular one which ticked all of the boxes for us. A relative worked there, we were assured at the initial show around that communication with parents is key and a sheet is filled out daily containing all of the details of the day (food eaten, wet/soiled nappies/milk consumption/activities). A key worker would be allocated so we could have a smooth
  2. My daughter's nursery has asked for payment of arrears which is considerably large, i.e. greater than £1000. However, they have sent a hand written letter without a date setting out a payment plan (without consulting with me or my soon to be ex). They further state that if the payments are not made on the dates stated, they will apply am additional charge. I've read through similar threads and understand that the additional charges cannot be applied unless I have signed an agreement that mentions additional charges. Strangely, they have also given me a blank agreeme
  3. Hello I am hoping to receive some initial guidance/advice on the following situation in relation to my daughters nursey place. In brief summary; We were hoping to secure a place at a nursey, where our son had spent 2 very pleasant years before moving to reception at school proper. We received and she signed the registration forms as attached. ( I hope) As you may, in reviewing attached, see, Jxx, as a lecturer, was unsure what her hours would be and was happy, after discussions with a deputy manager, that the situation was flexible and we could amend the dates time in due
  4. Hello all, I stumbled across this useful site and now here I am asking for some advice if possible. Our daughter was at a nursery for just over two years, it was okay but we never really loved it. A new nursery opened which we really liked the look of and after a tour decided we would move our daughter. My wife emailed the current nursery manager on the 29th Feb asking for a copy of the terns and conditions, specifically with regards to giving notice. The manager emailed back a very short paragraph stating: The notice period is 2 full months from the 1st of the month.’ Sh
  5. Hi There, Looking for some information really. My partner received a Claim Form from County Court Business Centre the Claimaint is my son's nursery. Particulars of Claim: Unpaid Nursery fee's Miss XXX has received 4 letters from us requesting that her or her partner to contact us about the arrears and late payments. Both Miss XXX and her partner avoid having any communication with office and attempts to intercept their speedy departures is unsuccessful as they refuse to engage in any discussion about non-payment. Both parents are working. Now yes both
  6. Hello My sister in law requires some advice and I don't really know where to go with it. She was in work and her daughter was in nursery. Out of the blue she was sacked from the small company she worked for as she worked part time and they wanted someone to do full time. Therefore she had to take her daughter out of nursery. Speaking with the manager of the nursery she explained she is in financial hardship and on the verge of losing her house and having just been sacked did not have the finances to keep her daughter in nursery (£300 a month). The manager said that she had to pay and give
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