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  1. I have issued a Small Claim via Money Claims Online. The Defendant is unrepresented but has either phoned or emailed the Court complaining that the Claim is unreasonable. The Claim form has been referred to a district judge. The claim is for a specified sum, but the clerk suggested it might be unsuitable for MCOL and might therefore be struck out with guidance to re-file via CCMCC. Is this correct and is it a common process? If it is struck out, can it be re-issued or should I make an application asking for it to be reinstated and transferred? Anyone else run into this?
  2. Afternoon Guys, I've been helping a colleague with trying to sort out her debts and creditors over the last couple of years and so far things have gone well. However, 2 days ago, she received a MCOL claim form from a debt from an old bank account not used since 2003. She has said that she has made no payments nor has acknowledged this debt since then so it's statute barred. I have trying to fill in the defence online and a struggling how to word it specifying section 5 of the limitations act. She has already sent a letter, which we got from the national debt line, via signed for, to the dca but just need to word it. Can anyone assist. I've spent the afternoon trawling through CAG and 'tinternet and can't find any examples. Boris Beaver
  3. Hello A PDL company issued a claim against me on MCOL in early March. I acknowledged service, and admitted part of the claim,and put in a defence for the rest (the biggest part), within the time limit, and put in financial details to ask for time to pay. (I am on a DMP which the PDL wouldn't accept) I've tried to log back in today to see if anything is happening, but there is no longer a link to the claim, and if I put the Claim Number and password in the boxes, it just comes up with the message "claim number or password is incorrect" Is this normal at this stage of the process? Should I still be able to view my details? Are the PDL company expected to respond to my defence, or does it go straight for judgement? How do I find out the result? Does it come in the post? And normally what timescale? Thank you in advance WHT
  4. Hi, I'm wanting to bring a claim against a former employer for wages which were not paid - this relates to a very brief period of employment (1 month) between April and May 2014. As I am now a full time student with a limited income, I believe I would qualify for fee remission if I file the claim on a paper form at my local CC. However, I also understand that if I file the claim using MCOL and pay the court fee, I can claim this back from the defendant as part of the claim (assuming, of course, I'm successful). Just wondering really which is the best option? Part of me really wants to make the former employer cover this cost on top of what they owe me, however at the same time it is a gamble in case the claim isn't successful, or as I suspect may be the case the director does some jiggery pokery and winds up the company to avoid payment - and being honest I could do without being £105 out of pocket whilst I wait for it to be heard etc. Cheers,
  5. Name of the Claimant: Private Individual Date of issue 20/05/2014 Claim for court costs. Value: 616.80 Basically I was recovering from emergency surgery for the last day of the family hearing against my ex. (I phoned the court and sent in an email. He has managed to sting me for 616.80 for costs that i shouldnt have to pay as i'm on income support. He has now issued a MCOL claim against me for costs without even asking for them to be paid. I intend to appeal these costs but dont know where to start. Help!!!!!
  6. Hi all, I recently made a claim through MCOL against our estate agent who never secured our deposit and kept it. Well hes responded to the claim with a counter claim asking for £180 for legal costs and that they have nothing to do with securing the deposit and it was up to the landlord. I paid the estate agent the deposit and have proof of this. Surely its the estate agent who should be liable for securing my deposit? And can the estate agent even request £180 for legal costs? The amount I've requested from the estate agent through MCOL is my full deposit. Looking forward to some help. Thanks!
  7. I submitted a MCOL to recover my deposit from a Used Car Dealer who refused to refund it, after I found out they lied to me about numerous things regarding the vehicle's condition. My particulars essentially state that when paying the deposit to the dealer prior to the car purchase, the verbal agreement was on the basis that: 1) They did not lie about the car. 2) The car would pass a vehicle inspection. I since found out that they breached (1) and hence the agreement. Before even filing the claim, the dealer actually offered to give me half of my deposit back to begin with, which I happily accepted. A few hours later that same day, they called me to say they changed their mind i.e. deciding to keep the whole deposit, because they now felt that my decision to cancel the car purchase was a "change of heart" decision, furthermore they spent my deposit money preparing the car for me (even though the salesman told me the car was ready to drive away the day I came to see it). When I challenged them to provide me proof of their expenditure, they outright admitted it was "done by a friend" they didn't have any receipts/invoices. It was at this point when I decided to submit a claim via MCOL as they made their position clear and that their decision was final. About a week after they were served, they called me up and we agreed for them to pay me 2/3 of my deposit back, as long as I cancelled the claim first. There was no way I would trust them after going back on their word last time, I said that I will only cancel the claim after the payment has cleared, I also asked them to provide their agreement in writing, which they did. We came to written agreement, and they said they were able to pay me the same day. I monitored my online account, waiting for this to happen, poised to cancel the claim as soon as I saw the money appear. The money never arrived, despite numerous chasers and calls, they kept making promises to pay "later today"/tomorrow, then afterwards kept made excuses for not paying. Yesterday I gave them the final deadline: Pay the agreed amount that day and/or call me to confirm it has happened, or the agreement is off and I will proceed with the claim. They acknowledged my position (I also have a recording of this phone conversation) and promised to call me back by the end of the day regardless of the outcome. Once again, no call nor payment was received. From my perspective it felt that they were just messing me about, and I was out of patience. It just so happened that the defendant had until yesterday to reply to the claim issue, according to the letter the court sent me. I waited until this morning, and submitted a request for Judgement. Upon checking later in the day I noticed that the defendant filed a defence shortly afterwards (the same day!), despite their deadline being yesterday. In the MCOL transaction history it says: In the Judgement panel it says "Requested", and the Claim Status now shows as "Defence". Surely they were too late? I spoke with the defendant a short while afterwards, they made more excuses, and gave me "his word" that they were still happy to pay the 2/3 of my deposit back, assuming I can get the claim cancelled with the court. I'm going to call the MCOL helpline tomorrow, I'm just wondering: Where do I stand? A bar is in place for this claim, despite them filing a defence too late according to the deadline. They are still offering to pay back 2/3 of my deposit.. . does this count as admission to some degree? In the event that they are still just wasting my time with this "offer", is there a chance that the bar will be lifted and their defence be discarded? Does the fact that they filed a defence mean it is now out of both mine and the defendant's hands? Any help/advice would be much appreciated. H
  8. Hi, i have recieved an MCOL claim form from cabot uk with restons as their acting solicitors. The particulars of claim is for overdue balance due from the defendant under a contract between the defendant and bank of scotland (aqua card) dated on or about XX/XX/2007 and assigned to the claimant on XX/XX/2011 in the sum of 34XX.XX. The claim was issued 10/09/14. I have acknowledged reciept and stated i will defend the claim in full, this was done on 22/09/14. A CCA request was sent to cabot on 24/09/14 to which they have replied. The reply has stated that they dont have the information on file and will have to request it from the original lender. They also say they anticipate to be able to provide this information within 40 days. A CPR 31 request was sent to Restons on 24/09/14 and they have also replied. Restons have basically said that this doesnt apply etc, and that the documents requested are not 'mentioned' in the particulars of claim. What happens next ? should i be looking at building a defence around the fact that cabots cannot provide the CCA and the evidence that any debt exists ? Any help would be great as im unsure as to how this all works.
  9. I've been an Orange / EE PAYG customer for many years, mainly because their service is really the only option where I live. In any case, I travel to Asia for work, typically 3 to 4 weeks at a go. During this time my UK phone is with me and off becaue it has no service where I work (and I mean no service, nothing). So, imagine my surprise to learn that on one trip while the phone was switched off it had used circa £70 in internet useage (and I have free internet as part of my PAYG). Endless calls to Orange and they acknowledge an error, my account will be refunded. No refund so another round of calls to Orange in India. The manager in India tells me "I'll make certain you never receive your refund". So, off to MCOL. Now, Orange has written to me: no acknowledgement of error just a "goodwill" gesture of my total claim amount. However, the letter states that I must alow Orange 30+ days to send the cheque. My question: - Orange has repeatedly not lived up to its comittments to refund, therefore I don't trust it; - A promise to pay is not payment, therefore I am not inclined to discontinue my claim. Therefore, my view is ask for a judgement if I do not receive payment with the 28 days from deemed service. I would be most grateful for CAG's thoughts on this. (Note: the service address of Orange is: Everything Everywhere Limited Hatfield Business Park Hatfield Hertfordshire AL10 9BW tel: 01707 317000)
  10. Hi there- to anyone who can help me in a very frustrating situation. I am the defendant of a case brought against me by a company who is representing a creditor - to the sum of aprox £3000 The case details are very vague against me to which there were not specific details at all that i could relate to or remember as i have a few very old debts from over 5 years ago that i have had no correspondence with. Before i submitted my defense I sent several letters to the claimant requesting specific details of the account in question so i could identify what debt the claim related to but the claimant did not respond whatsoever. My defense to the court was that the claim was vague and did not specify any specific details relating to me or even an account number and due to no response by the claimant i asked that the case be throw out. My defense was submitted to the claimant - to which the claimant did not reply within the allotted time frame by the court and so the court automatically STAYED the case. It has now been many weeks later - the case is still Stayed and i have recently/ finally received a letter from the claimant saying that - "They are currently in the process of obtaining their client instruction and shall revert to me in due course" I get the impression that they have bought the debt - submitted an ambiguous claim against me in the hope i would ignore it and they would win by default. But they clearly have not complied from day one. Can someone please advise what i can do now as i believe the court seems to be weighted in there favour. Why cant the court take into account the lack of info in the claim and just simply throw it out ? or do i wait indefinitely until the sword of Damocles comes down months and years later? Please can anyone help? Thank you
  11. Ill keep this short and sweet guys.. purchased a BMW 325D from a trader. 4 weeks later discover puncture and two cracked rear alloys.. happened at Carlisle on the way home from Scotland to Wales late afternoon. Kwick fit repared and replaced. disputes with trader throught MCOL and mediation happened last Thursday morning. Ive been told because I didn't offer the trader a chance to rectify the problem the judge may award against me, it wont fo in my favour. My issues were - I was stranded, granted I could have called him but I panicked and wanted to get home! Also when I notifed him onf the situation the next day he emailed me back basically saying im not covered under warrenty! should I take this to court? I feel like ive lost me claim of circa £1800 now after mediation call. any advise would be apprected THanks Lee
  12. when i log into my case screen on money claim online. it shows my activity but will it show the plaintiffs. for example if they decide to proceed with the claim. or will i find out in due course. thanks in advance.
  13. In general. As I've not used this site before so I'm not sure where to post this. A man came and chose a kitten that my cat had given birth too. I asked for a deposit as at 7 wks I thought it was 8 week old before I could sell them. Also I had been hand feeding them as mum stopped feeding the kittens at 5 wks old He was happy with the kitten and happy to come back a week later. a week later he came but the little kitty seemed depressed with all the other kittens going.so I said I would rather give him his deposit back as I wasn't fully happy for him to take it. He picked the kitten up and put in into his basket. and left the rest of the money on the kitchen side. I said nooo I don't wan you taking her she need more attention when feeding. I'm alone in the house with my toddler and he came to my nose and said, : We know what were doing, we've had kittens before I'm taking this kitten as It's a birthday surprise for his wife that day I'm not waiting another week. I'll admit I was taken aback and didn't feel confident to challenge him with that aggression towards me. In short. 6 weeks later he txt me saying the kitten died 2 days after buying the kitten and he has a £500 vet bill he wanst paying. he said the kitten went into the vets no later than 12hrs after buying it from me.. I just can't believe this. no one else has contacted me regarding the others. I phoned him and said that I didn't want to taking the kitten in the first place.. with one to two word between us. he said it was his wife that is the most unhappy as it was distressing. I offered the refund for the kitten but not the vets bill as I think he took total responsibility. I heard nothing until 4 mths later I've just received a mcol from his wife. for £564. I received a copy of the vet bill This lady wasn't here at the time to see what happened. if I don't respond to this claim I can receive a judgment against me and can SHE claim against me. How am I sure this is the same kitten. the kitten was fine thos was depressed looking. she was eating tho you had to tempt her to eat every 2 hrs. These kittens are my babies. I wouldn't want any harm to come to them. I'm not a business seller. This was a private sale. No receipt given either as I haven't sold kittens before so didn't know what to do or not. no one asked for a receipt.as I would have eagerly given one. I have 14 days to respond from 21 july.
  14. Hi all, I submitted a claim through moneyclaim online and clicked the option for sending detailed particulars direct to the defendant. What I'd like to know is, what do I include in the detailed particulars, do they have to follow some kind of standard format and lastly, can I send them via email or do I have to post them out? I'd certainly appreciate any advice, thanks!
  15. Hi Exactly the same problems. Cash4phones claim they have already recycled my phones due to me not responding within the 5 day period. I constantly rang - they do not answer the phone, and emailed - they do not respond. I have since send recorded delivery letters and they have responded, offering more money but still not paying. I would like to take this further through the moneyclaims.gov.uk and have read speck1965 link. Does anyone know how long court action takes? The fact I accepted a lower offer (not the original low) if they paid within a time period, does this affect me claiming for the full amount they initially said they would send? Would appreciate any advice.
  16. I issued a claim and the defendant has admitted liability and already sent a cheque with the claim form return which has cleared. I just want to clarify what I tick on the form N225A. It has to be Box B 'I accept the amount admitted by the defendant in satisfaction of my claim' and then tick 'I accept the defendants proposal for payment'. But in Part C which is then obligatory it has the first part saying if I don't accept the defendants proposal for payment tick a box. Well I do, its paid in full. Then I need to fill out some payment totals. Do I fill these out? I don't seem to be able to avoid filling out C. The form isn't suitable if the defendant has paid in full. The defendant made an error by ticking the I admit partly box and then wrote an amount which equaled the full claim. I don't seem to be able to declare that the defendant has paid and full and the matter is closed. Is it just a matter of writing on the form 'full payment of cleared funds received'? Thanks for your advice! Jim
  17. My step father passed away in early 2010. We arranged a funeral service with a local company. As my sister, who was 17 at the time, was officially his next of kin (I am not blood related) she asked about claiming the funeral costs through the DWP. The funeral provider assured her this was possible, and that they could offer a basic service with a cremation. They helped her fill out the forms for the DWP and sent them off. Approximately 2 months after the funeral, the funeral directors wrote to her asking about payment. She in turn phoned the DWP and they simply replied 'it was being processed'. That was well over 3 years ago. Yesterday she received a letter from MCOL with the funeral director for a claim of £2232 plus interest and fees. It specifically claims they have written to her on several occasions, which is untrue, as stated she has heard nothing for 3 years. Any advice on what to do? Does the fact she is was under 18 at the time get her out of any contract/agreement she signed? The fact that we heard nothing from the DWP or funeral directors in over 3 years? I am going to seek advice from the citizens advice bureau tomorrow. Should I return the form and defend the claim, as I know I have 28 days to file a defence Thanks in advanced
  18. Hello everone, There are so many really useful threads on here, I've already learnt loads and feeling a lot less anxious. So I've signed up, in the hope that I can get some advice that's specific to my situation. Which is a lot less awful than some of the hair-raising stories I've read - but still causing me a lot of anxiety. I'd appreciate advice, and/or where to post about this issue. So glad I found this website. Basically: joiners built and fitted windows. Windows ok, paint and fitting very poor. We raised concerns with them at the time, they lied about the paint ( it's possible to have it checked: manufacturers have a lab for this ), they promised all would be well with other concerns. When they left, I could see they had not done a good job at all, including key concerns I'd raised with them. Another joiner looked at the job afterwards - said "it looks like a child's done it". Several other concerns too. So we made a goodwill payment of a third of the outstanding fitting cost (had paid for windows in full already), withheld the rest, and suggested we get the problems left behind sorted out, present them with all bills, and pay them any balance remaining. Long story short... they filed a MoneyClaim Online claim against us (amounts to 10% of what we've paid, including the windows). We have already filed an Acknowledgement of Service, indicating defence/counterclaim, but now we need to put together evidence to show why. So many questions on how best to do that - it seems so important to have 'legalese' lingo. It's Small Claims/MCOL and I can't afford to appoint a solicitor or even a surveyor. There's other fiddly aspects too, such as difficulties getting quotes - because the job is so messy to sort out. So: 'nice to meet you all', and if I could get a bit of help about this, or where to post more details, I'd be grateful. It's spoiling the Christmas Season, having to deal with this instead of cards and prezzies. Cheers, Suse
  19. Morning All. A bit of a strange one this and I can not find any direction so turned to you for help. Due to my work in 2009 I took out additional Life Insurance FP Level Life. However, in November 2011, as my job role changed it was no longer required and as my wife was made redundant, the money would be best utilised in the family pot. As time marched on I thought no more, foolish. I have recently been contacted by a firm of solicitors acting for the company I had the agreement with claiming their 'Commission Clawback' I wrote back asking for some additional information to save money e.g whether there was a fee agreement, as one is not mentioned in any paperwork I have, because I have read commission is sometimes offset against this and only the commission to the value of this fee may be requested therefore maybe only liable for the difference. I also believe on reading the FSA Website on Unfair Terms in Consumer Contracts the Terms of Business (TOB) agreement I signed may be unfair and in particular reasons for believing this when you use an IFA you should have a choice how you want to pay for the services - I was not given this, and the terms do not state clearly when and how much me, the customer has to pay the IFA so therefore not aware of the full cost of the financial advice. In addition I believe that my TOB agreement allowed the firm to reclaim an amount from me, the customer, if I stopped paying premiums and the IFA had to refund commission to the product provider as appears in this case. my interpretation of the FSA guidelines also leads my to think that this charge is a disproportionately large sum as I have not fulfilled part of my obligations under the contract. Surely a court would not enforce this over and above my rights to cancel this policy. I have also asked these Sols for my cancellation rights to which after a period of 1 month got nothing except a MCOL from Northampton. I also sent them a S10 DPA request as other members from the IFA had tried to contact me via text and email touting for business. In total the sum claimed is £1261 + Court fee made up of original debt £997.31 plus interest, a tracing agents fee because I moved and not told them £42 plus Sol fees £210 plus future interest. So, apart from acknowledging service can I assume this falls under CCA rules or send a CPR 31.14 request. Any help greatly appreciated.
  20. Hi there, I'm in the process of MCOL and need some advice, I wish I'd come here first due to the problems and mistakes I've made. I initially wrote a POC of a sentence or two expecting to be able to send the full info separately. The next screen was the interest screen and thought the check box here related to support of interest & out of pocket expenses rather than extended POC. I then added the full interest rather than the daily rate. I apllied for amendment that was refused. Later being told that an N215 form? to add to it would have been suitable and no fees or anything involved. I returned the allocation questionaire and a week or so later and order that the defence had been struck out arrived soon after. Hoping this would be refused reinstatement I waited. Today I received and order to reinstate the defence is upheld. The other parties solicitor seems not to have recieved 3-4 items of court mail, when at my residential address I've received everything, not one item missing. Personally knowing the the RM have to carry court and business mail first I do not believe it. I personally think as my order to amend wasnt upheld they thought it would be dropped and therefore didnt return the allocation questionaire. So I phoned the local court today only to be advised that I was taking the individual to court and not the company, which was a bit of a blow. I need to up date the statement for court and some further proof the defence has requested. However I want to make sure I do this properly. I have been told by the court I can try amend the name with another formal application & fee. There's nothing to give me any confidence this will go in my favour after the previous attempt and that the judge seems to agree with solictors first and foremost (when it seems an outright lie not to have received correspondence from the courts on more than one ocassion). The courts have advised that if I go through this and its not in my favour, I can make a new application in the company name and make sure I get the POC right this time. So with respect of this statement, I need to ensure the judge understands what the amendment was about. Then what I feel about this request for the defence to be reinstated, then my statement of events and evidence? Currently it is just numbered paragraphs with reference to the evidenced documents? The defendant hasn't told the solicitor everything, he maintains that the first he heard from me was my letter of January last year, he fails to tell the solicitor that I came for remedy in person with a friend and he would only give the bad workmanship a casual glance and offered no remedy as the guarantee was out of date by around a monhth. I suffered with a back injury so the car had broken down in Cornwall at relatives some 250 miles away. I was in effect bed ridden for about 6mths so couldnt get to the car to pick up on the workmanship. I realised under the sale of goods and services act that I have 6 years for workmanship to show up and make claim. I wrote explaining this and CPR rules and he stopped returning correspndence. I left it for another month to give ample time and show willing before setting up the MCOL. I wrote 3 formal letters in total as wanted to resolve out of court and just obtain a refund on the gearbox reconditioning, rather than the clutch failure thats related and various other expenses. Thanks for any advice in advance Jess
  21. hi, would like someone to help me do a mcol about creditor refusing to send cca request, defaults on credit, account in dispute. (poc) The company could not produce a signed CCA agreement that included my Data Declaration consent to pass, share, data and info, the agreement was unenforceable and therefore no contact and no consent. Defendant failed to comply with the Data Protection Act.
  22. Hi all, haven't been round this way for a few years, but today I received a claim for refund from a dear customer in the county court. Obviously, this is ludicrous. A couple of points: As the item we offer is intangible we don't offer refunds , it says this in the T&Cs which customer agreed to before purchasing. In addition the customer appears to be overseas and when they signed the contract they used a New Zealand address. However on the MCOL form it has a UK address. Lastly, the customer requested a refund - which was denied - a whole 2 months after purchase, so the cooling off period would never apply, I assume. The amount claimed is circa £1k. Can anyone advise if these avenues might be worth exploring to get the claim thrown out or otherwise resolved through a partial refund perhaps? As I am looking to sell the business I very much want to avoid a judgement against the company - but this customer is clearing taking the biscuit. Thanks!
  23. Hi, Been an avid viewer of the forums for some time as it gives fantastic advice... Here's the story anyway... My girlfriend has had a MCOL from yorkshire water for the whole year ( we're not on a meter ). ..because we both started on JSA and couldn't pay it for 2 months as we were waiting for the claim to go through... As we were a couple of months late.. ..( due to just trying to keep the lights on ) they went straight down the court route... Claim is for £265 Solicitors £50 Court Fee £15 Now....i've acknowledged service for her ( it's in her name only as it's her house ).... Now my next step is...i have to fill in the form before the 28 days is up offering how much to pay... Council tax arrears are only taking £3.50 a week ( as we didn't claim until we were really desperate as my work went pete tong ) out of the benefits... So my real questions are... 1) How much do i offer on the form to send to yorkshire water? 2) No way on earth can we pay the whole lot...so looks like she'll get a CCJ...( she's not bothered as she doesn't want credit ). 3) She owns her house outright.......implications.... 4) Generally any other advice you can give... I realise we're going to have to admit the claim....more of a what to do next. ( We're not into the last 14 days yet...first 14 days passing soon ) So advice appreciated...seems very harsh...to kill someones credit...for 6 years..for 2 months...when money has been none existant. Regards, Stormski PS: We haven't got a phone ( and use a friends internet )
  24. I am having some issues with an ex-landlord who, after disagreements over deductions to our deposit, stopped communicating and did not return any of it. As the deposit turned out not to be protected, I started a claim with MCOL to get the money back. The claim was issued on 6 January, and as the landlord did not make any reply, a default judgment was filed on 1 February. The landlord then applied to have this judgment set aside on 28 February - this was heard on 30 May, and his application was struck out. Just as we were about to enforce, I received a letter from the court stating that the landlord has made a second application to have the judgment set aside. The details on the application form are identical to those on the initial set-aside application. I'm pretty sure he's just trying to waste time here so we can't enforce - the hearing for this application is in August. This seems to be a completely spurious application given that it's the same as his previous one that was struck out. If I write to the court, is it feasible that they would spend a few minutes looking at this and immediately strike out this application too, or is waiting until August my only realistic approach? (And if writing is a good idea, are there any decent templates on how one would address the court in this type of letter?) As a small separate issue, the address that the landlord put on his set-aside form is a PO Box, which to my knowledge is not an acceptable address for serving legal documents. Would it be in my interests to point this out to the court and ask them to obtain a "real" address from him - or will this just add even more delay to the process while he resubmits his application? Many thanks in advance.
  25. Hi all, I have written a detailed particulars of claim and now wish to take the next step. I noticed that in the help guide for MCOL it states: "If you don't have space for all the details, provide a summary of your claim and say you will send the details separately. You will then have to send the detailed particulars to the defendant within 14 days of submitting the claim. You will also have to send the court a 'certificate of service' form. If your case is transferred to a local court, you will need to send a copy of the details to the court within seven days." I have the following questions about the above and I would be extremely grateful if anyone could help answer them: 1) Which court do I send the 'certificate of service' form to? Do I have to do this immediately? 2) On the 'certificate of service' form it asks for the name of the court and a claim number- where do I get these details from? 3) On the 'certificate of service' form it asks for "The date of service is" - what is this and where can I get this date from? 4) On the 'certificate of service' form it asks for the documents that I have served and requests to attach copies of these with the form. Does this mean that I should say I have sent my detailed POC, and then attach a copy of these? Does this include evidence e.g. invoices etc, or is this requested at a later date? 5) On the 'certificate of service' form it states: "Give the address where service effected, include fax or DX number, e-mail address or other electronic identification" - is this asking for the details of where I sent my detailed POC to ? 6) When I submit the claim, will a letter be sent to the defendant containing the details that I have entered in the MCOL i.e. will they be made aware that I am claiming against them? 7) Do I have to say in my detailed POC that the defendant has to defend themselves or will they get some kind of information pack explaining this etc? 8) How will I know if the defendant has responded within 14 days, and if the case is being transferred to the local court? Sorry for all the questions, this is my first claim and it is all very confusing Many thanks. regards Jonathan
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