I've been following this site for a while as I'm currently going through a bit of financial realignment in my life. I liked the look of it because most the responses on Money Saving Expert seemed to be along the lines of "I told you so - you deal with it!", whereas these actually seemed informed and not judgemental.
Foolishly I had nine payday loans and the continual rolling, reloaning etc all got a bit too much for me - a lesson lived is a lesson learnt and all that. I contacted Debt Line (I should have used CCCS in hindsight) who arranged my payment plan with the creditors - currently it all seems to be going to plan with the creditors (some of who I expected real nastiness from) except for Toothfairy Finance.
I took a loan of £200 for a month (£276 with interest) and defaulted - the debt has now been upped to £760 since they "passed it on" to Northern Debt Recovery. After a bit of research on here and other sites I continued to question every email they sent me and they continue to tell me that all their charges are legal and proportionate and that anything that I have read including the OFT are not accurate and should not be trusted. I copied the OFT in my final email response and surprisingly I've had nothing from them.
I also asked in my last email (probably foolishly) what their involvement with Marshall Hoare was - no response about that but then coincidentally Marshall Hoare began to leave me voicemails and threats of "fast tracking a CCJ". I did top this off with what their involvement was with a director with firearms convictions was - apparently that's not true either though the internet says otherwise. The final straw came when one of the multiple voicemails said that "because we can't reach a conclusion via email perhaps you'd like to phone us" - no chance.
Basically I would assume I'm looking at another £200 on top of this current debt as no doubt NDR will "pass" it on to Marshall Hoare - for the time being I'm playing hardball by refusing to deal with them via phone and keeping the OFT and Credit Direct in the loop, it seems Debt Line only want to deal with them when a final figure is reached and don't look to be sorting that themselves (that seems like a bit of a waste of money too!) - what I'd like to know is, does anyone know of anyone actually being taken to court by any of the above and has anyone fought to pay the actual debt and not the make believe one they've instilled against rules set by the OFT?