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  1. Hello, In August 2018 I took on a BT TV and internet package on a 12 month term. I did not want to use BT really as I was told their service is bad. I explored all options with other providers such as Virgin, Sky etc but it turned out I could only have BT TV at my rented flat and the lines were BT only also. The time came to have my TV and internet connected and BT came to my flat and within 5 mins the technician said ‘OK, you are activated’……the point he said was active was by my front door which is far from my lounge where I needed BT TV and the modem. I connected the
  2. I live on the High Street in the London Borough of Sutton. Recently a visitor received a PCN while parked on the single yellow line outside my house shortly before 8pm. All the nearest (under 100m) yellow control signs for single yellows nearby show restricted times of Mon-Sat 08:00 to 18:30, however there is not a yellow sign directly at this location. Seeing the single yellow line, and the time, my visitor thought parking would be fine. At the location there is also double yellow blips, controlled by a No Loading sign. To compound the confusion, at this location there is
  3. Contravention code 01 Parking in a restricted street during prescribed hours Russell place Brighton £35 Can I challenge this....11:20pm is a bit late to be lurking for parking enforcers. Regards BB
  4. So I need some advice. Long story short, I was working for a small lettings agent. I was given a company car however the owner told me to take out personal car insurance, stating that he would pay the monthly direct debit. This was the case and I was working their for a couple of months until unforntualy I had an accident in the car making it a write off. I then had to claim on the insurance, the car was paid out, after that the owner decided he didn't want me to work their anymore. I then lost my job, the owner canceled the direct debit for the insurance which then, in turn, ca
  5. On the 1st March I gave notice to my old broadband provider (Virgin) and signed up with Vodafone. The agreement for this service included the transfer of my phone number from Virgin to them. My service allegedly went active on the 13th march, but my broadband wasn't working until the 21st March. Whilst on the phone to them (my old cable line with virgin) I asked when the number would be transferred across, and was told it hadn't even been requested. I was rather ****ed off by this, but they assured me it was being done there and then. about 10 days later and still nothing,
  6. I have today had a letter from my council cancelling my right to pay my Council Tax. In installments. I have been paying this on line for the last 4 months for this year on a regular basis. My last payment was paid on Monday this week. When I received the letter I phoned my Council who informed me all my on line payments have been taken off an old Debt which is also being taken via my ESA. They say I have to pay again as the money I have paid has gone off my old debt. My question is, Is this correct and can they do this.? I spoke to someone back in April who assured me this
  7. Hi I need some advice please. Recently I replied to a direct mailshot from a Manchester-based PPI claim company called Consumer Claim Line. I had had a credit card some 20 years or so ago (Capital One card) and I wanted to find out if I had paid PPI on the payments. I returned the paperwork and thought to take advantage of their advertised "no claim no fee" offer to get this investigated. A few weeks later received a reply saying that their preliminary findings were positive and that I should sign the enclosed form authorising them to investigate my claim further.
  8. Royal Marines to be restructured in line with growing Royal Navy READ MORE HERE: https://www.gov.uk/government/news/royal-marines-to-be-restructured-in-line-with-growing-royal-navy
  9. Hiya all, Personally I think that the fine I've received is absolutely unjustifiable on the grounds that it was completely unclear, even clear in the opposite way, that this spot was restricted- and every colleague/friend/family member I've consulted has agreed. However I'd like to sense check that before I waste any more time dealing with the glacial process of formally appealing it now that the informal one has failed. I was parked at the end of a cul de sac, which had no signage about parking. There were double yellow lines alone the sides of the street, but
  10. Hi all, I need some advice regarding the world of car insurance & "no claims bonus" My Girlfriend was with Direct Line and should have about 6 years No Claims Bonus. Unfortunately due to a bit of financial difficulty, her Direct Debit failed with them & Direct Line cancelled the policy. This was 6mths ago, in that time frame the car was SORN her circumstances have changed and finances have come back on track, and she's has been told by Direct Line that due to the failed DD, Cancelled Policy and the 6mths lapse of insurance, they will only confirm 1 years NCB. My Q
  11. I mean, you fill out an enquiry form with all the details specific to your situation then they want to phone you up but for what purpose ?..
  12. Could someone please advise if my assumption is correct. PCN received for code 02. The sign says no loading but the double yellow lines have only a single kerb blip which would indicate a timed loading restriction. If there is no loading at any time surely the kerb blips should be as Diagram 1020.1 and not 1019. I would be grateful if an expert could clarify this for me. Thanks for any help given
  13. Hi, I had a loan for around £12500 with Direct Line around ten years ago, I have sent a PPI claim off to RBS who are saying I need to contact Direct Line for the account number for the loan as the have no record of this. I have contacted various different numbers for Direct Line but as they no longer do loans this is proving a very difficult exercise to get the answer that I want. Does any have any ideas as to where I can turn to obtain this information from Direct Line as it would be most appreciated.
  14. Hi We are currently based in Spain and do not have all our bank statements, a Company from Swansea called Claims Line Direct Ltd has called us (we have a uk phone number here) and asked for 495 gbp which they guarantee to return whether they are successful on our behalf. They claim we have approx 3500 gbp to come back but cannot guarantee that figure. Does anybody know of this Company ?
  15. I have looked to see if anyone else has encountered this problem on CAG couldn't find anything, so apologies if I have missed it. In Wales there are circumstances when you can park on a single yellow line for three hours and then the car must be moved for one hour. I believe that this may be different in England but not sure as there is conflicting advice. Having had a rather nasty experience yesterday with a traffic warden who swore blind that I hadn't moved the car when I most definitely had as she said, "the valves are in the same place", I wondered how far the car has to be moved? Doe
  16. This rip-off charge called a line rental is being increased yet again. This won't just be BT, they will all follow suite and up theirs as well, so standby Sky and Virgin customers. We're changing some of our prices from 20 September 2015 Line rental will go up by £1 per month. We've also made changes to some of our other prices and terms. Changes to our phone and TV prices are shown below. To check changes to your broadband package, click here (you'll need your account number and telephone number to log in). Standard Pricing† Calls to UK landlines and the Access Charge for
  17. I am sad to say I have been duped into giving my bank details to a company for postage and packing for free trial products. My bank is helping me to deal with this, albeit very slowly, but the company has told me that their terms and conditions, which I should have read, are watertight and as I have involved Direct Card Disputes they now cannot offer me compensation unless I get my bank to telephone them to dissolve their investigation which I have 99.9% of losing. My others issue is, I never received these goods but company say they are not responsible a nd I should take
  18. Hi Everyone A friend of mine has Virgin TV, Internet and Phone line, Big kahuna On Saturday I rang him to see if he was OK, has serious heath issues. Went to see him and nothing was working, phone line not working so on. Anyway after a long phone call to Virgin this morning on friends behalf today Found out that some one had Maliciously phoned Virgin saying my friend had Died sometime at the end of March this year. Yes that's right told Virgin my friend was Deceased. My friend is very much alive and kicking this morning. I got Virgin to reconnect his te
  19. We all know it is rubbish, but just to have a moan, trying to get through is a nightmare, You have to listen to minutes of unrelated information, give answers to a nanny voice and then to be a) told they are all busy- good bye or b) to be on hold with silly messages and infuriating music until you get bored or die of old age Quick enough of the mark when they want something though ! End of moan
  20. Hi all I am just looking for a bit of advice if anybody can help please. I purchased a £148 Stunt Scooter for my son from Pro-line Skates Online towards the end of November this year (2014) just a few weeks ago basically. When the scooter arrived we noticed the 'Grip-tape' was faulty. As I was going into town I thought I would pop into the store for them to replace the grip-tape. I was told that as I bought the scooter online they could not help me (even though it's the same business!) and I would need to go through the website to fix the problem. I did and I was sent a generic
  21. Did you know that you can save in excess of £50 with BT or £60 with Virgin Media by paying your line rental annually. Now that has to be worth it.
  22. Hi All. My Father is nearly 80 and relies on his landline. He recently reported a problem on his line to his provider (Post Office) who confirmed there was a fault and advised him BT would be out to have a look. BT arrived a couple of days later and the engineer says there is a fault caused by water ingress and he needs a new connecter box in the house. He replaces this box and disappears. Next thing my Father is being charged by the Post Office £144 + VAT for this tiny box! No-one, not the engineer or the Post Office at any t
  23. Hi I have an issue with e bay and an one line store recently and wondered if some some could help me ? I ordered an item for halloween and paid extra to get the item for next day delivery after checking they were able to do so. I waited patiently to discover halloween came and still no outfit, i had struggled to find their telephone number to contact them and was still waiting on the reply to an e mail regarding this. I hadn’t been out in 2o years so this was a very special occasion to me and I love halloween so spent far to much on this so I could have a great time. In pure
  24. Hi, I was wondering about the legalities of posting comments on line about an ongoing court case which is being reported on by the media. I expect its a definite no for twitter and facebook. But what about a forum What about a private, members only forum? Thanks!
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