Not sure if this is the right sub-forum, but would appreciate some advice regarding the following.
My wife and I purchased some lighting from a specialist online/high street retailer a few months ago...which was done as follows.
The company sell lights/lamps from various Manufacturers on their website, which are not bespoke in any way (they are not custom made/made to our specification...they are simply lamps/lights like any other customer could buy). After receiving an initial quote from the company via email for some items we were interested in, we changed the items a few t