Hi apologies if this is the wrong part of forum im posting in.
i bought 45000 indian rupees in 500 and 1000 rupee denominations on ) Oct 13th last month. for my holiday in feb 2017 From TravelFX by Bank transfer (wish i'd paid by credit card now but they only accepted Bank transfers)
then beginning of this month indian prime minister declares all 500 and 1000 in effect null and void.
its nearly £550.00 worth and TravelFX wont buy them back. even though though they have a buy back policy. and now wont communicate with me any further even though i have been polite at all stages in communications with them.
i stated to them that i should get a refund as a consumer under the sale of goods act, but they replied bureau de change transactions are not covered by the act.
is this true im shocked if it is.
ive explored all avenues in the uk with indian banks etc but nobody will take them so i believe my hope is to get the currency exchange to take them back and refund me.
surely my purchase must be covered under some sort of consumer law.
Any Help would be much appreciated and as with all help i've received in the past i will be making a donation to the forum