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Found 3 results

  1. Looking for suggestions for my step-son who has a handy man business which is doing well, but needs sprucing up to look more professional regarding estimates and invoices. He's really looking for something in which he can set up a template for standard forms etc and just fill in the details in a few minutes. He absolutely hates doing the paperwork! If it could also keep customer contact details that would be a bonus, as would some sort of diary/reminder system for chasing late payments etc, if such a thing even exists. He's prepared to spend some money to get something worthwhile since he hopes it will be a one off cost. He has a MacBook Pro running 10.6.
  2. I have two questions which relate to some work done on my car recently. Firstly, every time I have any work done at my local garage, I ask for an estimate or a quote before they start work and I never get one. In fact, I often don't know the cost until weeks after the work has been done when a bill arrives in the post. It really annoys me but I'd like to know if there are any laws or regulations in this area. Secondly, I had to have a new part fitted and apparently, the first replacement was faulty so a second one was fitted. Whilst I was only charged for one part, it looks like I was charged for the labour to fit two. Is this not a rip off? I used to have my own business and I would not dream of charging a client for time spent on something which had been faulty when supplied. I hear people suggesting that maybe I should go to another garage but given that I live in the middle of nowhere and it is the only one for about six miles, that's easier said than done.
  3. Hi, My insurer Direct Line is insisting that I must accept cash settlement for the amount of the lowest estimate I provided should I wish to use my own builder. There is nothing in my policy to state this. I only want to use my own builder as the one appointed by the insurers pulled out with 1 working days notice because I refused to pay them £600 when my excess is £400. I have submitted two estimates, 5094 and 4824. The higher cost one will complete quicker with less disruption and they have shown themselves to be in my short dealings with them consummately professional. In addition, there are costs to be incurred storing and removing my possessions whilst the work is being performed. These are excluded from the settlement and I would have to submit invoices then be reimbursed. I dont know much about the rules governing insurance and google is limited. Please could I get some advice/opinions particularly in reference to having to accept the lowest cost bid regardless of quality. Thanks!
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