HI everyone ,
I'm normally found getting at the banks for their outrageous behaviour, but a couple of weeks ago I re insured my horse with the NFU.
They agreed I or my daughter could pay by direct debit etc......all well so far.
Unfortunately we noticed our horse having a slight limp at times and we called out a vet.
The vet came out and took him into the surgery for tests.
we Rang the NFU and they were al helpful in the what we could do and what we able to claim for.
After a week or so a lady from Equine 1 rang us to ask to come to our house to speak to us about the horse.THE QUESTIONS STARTED
where is the horse?
whats the stable owners name
when did we notice this ,
who lives in the house
etc etc normal questions about the horse?, the lady was taken up to the yard to see the horse, she then proceeded to ask who was the stable manager where was the yard owner and went off around the yard asking all and sundary questions. Now I was getting a little bit sick of the way in which she was so called putting a face to the claim just to understand the picture.
I found out today that said woman has contacted the yard manager and asked questions about our horse ,because she thought our yard manager might like to say something about us when were not there.......oh and the latest things were she wants our telephone records for my daughter and my wife from MAY then receipts for the saddles ........what the helll does this have to do with a claim for the horse'
I feel like I'm under a fraud investigation is this legal to ask for such personal information that is totally irrelevant to the horses problems can anyone tell me where I stand with this person and what should I say to the phone calls records