Showing results for tags 'ebay'.
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By Graham Cluley on Jan 13, 2016 | It’s 2016, and it would be nice to think that after several years of doing business online, companies have got a better handle on how to protect their websites from attacks. I’m afraid I have depressing news for you. Many sites are continuing to make big mistakes. Well-known threats like cross-site scripting (XSS) attacks continue to challenge many websites, including household names. Take eBay, for instance. As Motherboard reports, a security researcher going by the name of MLT discovered a critical XSS flaw on eBay’s website in early December, which could allow malicious hackers to create fraudulent login pages and steal passwords. As far as the user is concerned, they have clicked on a link to the main ebay.com site and are being asked by eBay to enter their password. Even sceptical users who check the browser bar will probably be reassured that the password request is legitimate because they see ebay.com as the domain they are visiting. MLT has even produced a YouTube video demonstrating the XSS attack against eBay for non-believers, showing how simple it would be to trick users into handing over their passwords to hackers. -
By Graham Cluley on Jan 13, 2016 | 1 Comment It’s 2016, and it would be nice to think that after several years of doing business online, companies have got a better handle on how to protect their websites from attacks. I’m afraid I have depressing news for you. Many sites are continuing to make big mistakes. Well-known threats like cross-site scripting (XSS) attacks continue to challenge many websites, including household names. Take eBay, for instance. As Motherboard reports, a security researcher going by the name of MLT discovered a critical XSS flaw on eBay’s website in early December, which could allow malicious hackers to create fraudulent login pages and steal passwords. As far as the user is concerned, they have clicked on a link to the main ebay.com site and are being asked by eBay to enter their password. Even sceptical users who check the browser bar will probably be reassured that the password request is legitimate because they see ebay.com as the domain they are visiting. MLT has even produced a YouTube video demonstrating the XSS attack against eBay for non-believers, showing how simple it would be to trick users into handing over their passwords to hackers. Full article
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I contacted an ebay seller before Christmas regarding the purchase of FIFA coins for my son. He promised me that he would be online on Christmas Day so that he could email me the details. I spent £79.99 and seller has not responded. My son has not received his much anticipated FIFA coins and the seller has ignored all my emails. I contacted both ebay and paypal to be told that they do not cover electronic downloads as part of their buyer protection scheme. I have been left in limbo. The money has left my account and I have nothing to show for it. I have emailed the seller stating that I would like a refund as my son has bought FIFA points elsewhere. What can I do? I would appreciate any help you can give me. Thank you. -
I bought an unlocked smartphone on ebay but network selection choice is greyed out so unable to enter providers details. Is this "mis-described"? Pald by debit card.
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My brother sold a car part for £460. The part is a piggy back ECU which is quite rare. He told me that the buyer wanted to pay with a bank transfer to save on him getting fee's etc. My brother said the payment came through instantly and is coming up with something like "3rd party transfer" which we've not seen before. I told him I would check to see if this is safe, or if there is some sort of [problem] that involves doing direct transfers? The buyer is within the UK. Thanks!
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Ebay has decided in its wisdom to allow a link through advert for Ocean Finance in every UK listing. In the name of making a small amount of money they have done something that will cause insult to every catholic and moslem customer by forcing each seller to display an advert for a company that under the doctrines held by both religious groups is promoting ursury and forbidden. As this covers more than half of the world's population I really hope they have thought this one through as I cant see the benefit of upsetting that many people and breaking the law in many countries from as near as Italy and as far away as Indonesia and South America. Well done thy good and faithful servant (Matt 25.21) -
This doesn't apply to all sellers, but be careful on what you buy from who. http://www.ebay.co.uk/itm/272064192743 I bought some Xmas lights which were advertised as "new". Unfortunately this seller has sold almost all of them, so the people that bought them are at risk from fire or injury if they use them. The last picture is when I opened the box. No screws holding it together, it too easily just fell apart. You can see the wires from the 240v supply are almost touching. http://imglnk.uk/img?i=VvcBvb http://imglnk.uk/img?i=QyxTFy http://imglnk.uk/img?i=uxBMeL http://imglnk.uk/img?i=jZSgIw http://imglnk.uk/img?i=CIBPAO http://imglnk.uk/img?i=WpEyvI http://imglnk.uk/img?i=gjefYV http://imglnk.uk/img?i=gdWFBg The control box has been used before, it is damaged and scratched all over. It doesn't conform to IP44 since water can get in though the button hole at the top.As well as objects and tools 1mm could get into an unprotected wire hole. The control box even has the logo for double insulated electronics, however, there is only 1 protective cover that falls off between peoples hands and the 240v power supply. Someone has wired in a 10A fused plug which is completely wrong. 10Amp isn t going to do anything when used with this product and is unsafe. The 240V cable that has been wired to it has the outer protective cover cut too far back. The soldering to the control board is terrible, there is no strain relief on the power cord what so ever. One of the LED light cables hasn't been put in place properly and is caught on the edge of this box. This is highly dangerous and actually illegal to sell in the UK due to how unsafe it is.
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Does anyone have experience of dealing with Greatelm - also Norman Starr Owner, Springwater (Great Elm) Ltd. Bournemouth, United KingdomUtilities I have had a very much less than satisfactory ebay transaction with him which has left me badly out of pocket.
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I know. The title says an EBay seller gets it right which in some cases can be a rarity however, a recent experience has left me extremely impressed. Now, I am no fashion victim so I don't care what I buy so long as it works. In this case, a smart phone. I bought a Chinese knock off called a Timmy M7 but after a month the internal speaker went wrong(I couldn't here callers although they could hear me) I started the returns process through Ebay and the next day got a message offering me a refund of £15 to get the phone repaired. They also asked me to close the returns process as it 'affected their standing with Ebay'? I replied stating that I wouldn't close the process whilst the case was ongoing and to supply me with a returns label or an agreement to repay me my postage costs. The next message I got left me gobsmacked. They said they would send me out a new phone and I didn't need to return the old one so long as I closed the returns process which I agreed to on condition that they fulfil their promise. Yesterday, a brand new phone turned up. I couldn't be more happy with this seller. Sometimes things do go right. The only thing I would say to Ebay sellers from China. Stop pretending you are English. You may have a warehouse in England but the format of the letters and the time difference between replies suggests posts are sent to China and I haven't yet heard of a Chines person with the name Malcolm
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if i sell an item on ebay do i have a contract with the buyer or with ebay? in a nutshell i sold an item, it was damaged following collection ion person. the buyer requested a refund and ebay have given a full refund. the only explanation given by ebay re the item was it was not as described!
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I wonder if any one can help me I recently purchased a nearly new Giant road bike off ebay. It was advertised as in very good condition. They did not mention any thing about any problems with bike. I paid by paypal using money already in in my PayPal account. Bike was shipped to me already built sent by specialit courier. When recieved bike it was not as described. Brakes dont work gears don't change properly, parts of gear system are bent and back wheel is bent. I contacted seller to complain and there reply was these problems where not present when tested bike before sending. They refused point blank to take bike back or refund my money. I contacted ebay and paypal and opened a duspute but despite providing proof they saw in sellers favor. Ebay wont tell me why and are refusing to look in to it any more. Is there any way to get my money back. I have copies of payment I made to seller, I have photos of problems with bike and have taken to my local bike shop and have a report from them. Report lists all problems. Brake Cables need replacing, wheel needs fixing or replacing and gear system needs fixing. I have been quoted £150-£200 to repair. This is including labour. Could I take seller to small claims court to claim costs of getting bike repaired or to get a refund for bike. And If I did would I have enough evidence to back up my claim. Would I have a good case Any advice would be much appreciated, Thanks in advance
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Hello All Heres my story, A few months back I sold 4 x Seagate 4tb Hard Disk drives on Ebay at (£110 each). The buyer had these in his possession for just under four weeks then decided to open a returns case as one drive was defective. I didn't discover this at fist for the first few days as I work offshore, soon as I did I agreed to the return as the items were still in warranty. The buyer ignored this and then claimed all disks were faulty the same day as Ebay made a decision on the returns case. I contacted Ebay via webchat (i still have the records) and was advised not to issue a refund until I had the goods back and that they would sent a prepaid sticker. A few days later buyer then registered the prepaid tracking number and instantly Ebay refunded them without any checks. I contacted them again via webchat and asked why they had done this and that its highly suspicious and that I'm concerned I may not get my original items back, They stated if that was the case them contact then immediately with evidence and they will review the refund. Few days later my guess was right, the buyer has returned an ancient Western Digital drive of 320gb capacity. I took pictures straight away of this and sent them to Ebay including pics I took of the drives before dispatch listing serial numbers and being individually wrapped prior to pick up by a courier. Ebay then responds by saying that my claim will not be upheld as the have no way of telling what was returned and they will not review the case despite all the evidence I gave, followed their own procedure and guidelines, done everything I was instructed to done. I have contacted their useless call center who have lied consistently to me advising someone will look into this and when I called today they more or less accused me of engineering the entire ordeal. I also pointed out on their site it states "The buyer must return the item in the same condition in which it was received." only to be told there is no such requirement. So now the buyer has my items and the money and I'm left with a useless old brick. Ebay wont even discuss it anymore. I'm not letting this go, whats the next course of action here.
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I won an auction on Ebay and the seller sent the item by Royal Mail Special delivery Guaranteed. Delivery was due on 30th July but I didn't receive anything. I left it until Monday 3rd August in case it was delayed. When I looked at the item in the purchased item list, tracking details had been added which weren't there previously. When I clicked on the link for the track and trace, I was surprised to see that there was a signed proof of delivery (not my signature) stating that the parcel had been delivered at 9.30am on the 30th July. Where it says "Printed Name" there was just the address of another house in my road. I visited the address mentioned and they advised that no parcel had been left with them. I would add that I have lived here for 20+ years and know my neighbours and we often take parcels in for each other so have no reason to doubt what they told me. There are also tracking details on the Track and Trace page which show that the parcel was scanned again at 14.10 which also seems to indicate that the parcel was still with Royal Mail at that time. I printed off the track and trace details and took them to my local sorting office on 4th August. I was told that the manager would speak to the delivery driver and phone me. No phone call was received. I phoned the sorting office this morning, 7th August and was told the manager was on a conference call and would phone me back but again no phone call has been received. I have contacted the seller and asked if he would commence a claim for compensation but the seller is not replying to my messages. I am concerned that if I do an Ebay dispute, I may not get anywhere because there is a signed delivery confirmation, even though it was not signed by me (anyone have any experience of this?) If I am unsuccessful in getting anywhere with the seller and Ebay, would I be entitled to sue Royal Mail for negligence for losing the parcel? Would it be worth reporting it to the Police under the Postal Services Act 2000 Part V Offences in relation to Postal Services paragraph 83. Interfering with the mail: postal operators. It seems the same old story where you can phone and complain until the cows come home and they will do nothing. I feel that I need to send them an LBA outlining the repercussions that will happen if they continue to try and fob me off.
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Hi, I'd like to thank anyone in advance for helping me. I'm looking a bit of advice. Around May time I was selling shoes on eBay. The items were as described and brand new. But I sold one pair through paypal invoice t to a guy in russia. I had since closed the PayPal account. after the account was closed a dispute was opened, and I couldn't do anything. I have since apparently owe PayPal 190.24 but I have never received the shoes back either the buyer gets a win win. Today I received a letter from akinika about paying the debt. I'm wondering if there's anything I can do. Or if I am to deny/prolong this will I end up paying more? Is it also possible to get them to wipe the debt by paying say 100 right away rather than paying a very low direct debit amount each month? Thanks, Michael
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Hi All, I recently bought some jeans on eBay, they are not the size the label claims them to be and having explained this to the seller he is adamant that he is right and won't do a return and refund. I tried to use the return option through eBay but he declined my request, should I escalate the issue through eBay or would it be better to do a charge back through my bank.
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Advice about a motorbike sale on Ebay and HPI check
thecookiemonster posted a topic in Online Stores
I sold a motorbike on Ebay yesterday, the buyer messaged me and asked for the Reg Number and Chassis Number which is fair enough as he wanted to do a HPI check before arranging collection. He messaged me earlier to say thanks for those details and the search has requested the following: V5 registration document serial no and V5 registration document issue date. I wanted to check that he actually needs this information and why that information is requested before giving it out to him. Just making sure it's genuine info that's required as when I've done them in the past I've only needed the Reg Number. Thank you. -
PayPal is changing its terms and conditions to state users must accept automated marketing calls, emails and text messages. The changes will come into force in July. The eBay-owned company told the BBC that it "would honour any customers' requests to decline marketing outreach". But no such opt-out is included in the terms and conditions. Instead customers are invited to either accept or decline. The new rules only apply to its US customers.....at the moment. http://www.bbc.co.uk/news/technology-33009774
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Won a motorbike off Ebay on 30th May, paid via bank transfer the next day as Paypal doesn't offer protection on motor vehicles. Was described as fully working, just had an MOT. Got a courier to pick it up and deliver it, received it yesterday, wouldn't start, had to buy a battery charger, discovered battery is knackered so will need to be replace, there may be other issues but hopefully not. Where do I stand on this with it not being as described? Can I make the seller reinburse any repairs I have to pay for? Or if I really wanted to could I return it? Thank you.
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I am considering getting an I PAD 2 from Ebay as they are quite cheap now. I will only use people who have a high rate of satisfaction score I have seen one that is locked to EE. I have curently an excellent internet dongle package from 3 which i am more than happy with. So my question will be: 1. Will EE give me the code to unlock the internet connections so i can run it off my 3 sim card. 2. How can i check if it has not already been blocked or associated with an I cloud account??
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OK so here is a issue. I sold a mobile phone on eBay, been selling them for years with no issues until now. I have 200 positive feedback. Few weeks later the guy tells me the phone isn't working and opens a case. He writes. "The phone was working fine with the supplied sim card, as my sim card is the older type I had to cut my sim card down to fit the micro sim slot, now the phone will not read my sim card or the supplied sim card, I got a new micro sim card from my provider and it does not work either" So he says the phone was working fine with the supplied sim card, he cuts his to fit rather than use the correct sim and now it doesn't read any sim cards. He escalated this to eBay, few days later ebay decide in his favor and refund him. I contact ebay to enquire why has he not returned the phone to be told basically he gets to keep the phone as I did not refund him time, I stated I was arguing my case and was awaiting a reply only to be told tough, case closed. So to sum up I now owe eBay £97 for refunding him, he gets to keep the phone and I owe £9.70 in eBay fees for this transaction. I have appealed but case is closed apparently. I have cancelled my reimbursement method. What can I do? This is blatant theft assisted by eBay. -
I bought an item on ebay, and it did not turn up. I asked the seller to track it, and the seller got back to me to say that the item had been left with neighbours, but the courier was unable to state which neighbours. None of the neighbours had it. I therefore wanted a refund, and had to put in a buyer protection claim. Ebay refused to refund me, as the item was delivered within the "allowable distance". I was utterly gobsmacked, I have confirmation from the seller that the item was not delivered to me, and yet ebay say that because it was delivered somewhere close to my house I am not entitled to a refund? The amount of money involved is small, too small even for the small claims court, but the implications are huge. This was a cheap item, but I have been relying on buyer protection when I buy expensive items. Ebay appear to have changed the rules, if the item came somewhere near your house, and the courier can prove that with GPS, you will not get a refund - even if the courier and the seller both state that the item was not delivered!
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I purchased a Henleys watch from an Ebay seller in October 2014, brand new, boxed, and with tags. Within 2 months, the silver coating was rubbung off either side of the winder, around the top and bottom of the case, and around the underneath, showing a copper colour. I contacted the seller who ignored me. I then sent the watch back to the sellers address. I got a reply stating that the seller gives 21 days warranty, and that I should return the watch back to the manufacturer. The seller finished by saying that he returned the watch back to me. Fast forward to this month, when I have asked on 3 occasions for proof of posting and the tracking number. So far, no response. I have never received the watch back. I then threatened to sue in the Small Claims Court. Again no response. A summons is now in force. All of a sudden, the seller replies saying that the Sale of goods Act does not apply to him. I replied saying it does as she is the retailer.. ..In the meantime, I have tried googling the manufacturer of Henleys watches for a contact number/address, but have not found anything Does anyone on CAg have any contact details for Henleys watches please???. Also, am I correct in saying the SoGA does apply to the seller, or is the internet shopping a different law?? -
Hi, I recently saw the previous version of this advert on eBay: Link removed And immediately thought it was a [problem] but was intrigued so I bought one for £6.99 including free postage. It IS a [problem]. The eBay user edit. He's selling 8GB SD cards and USB sticks purporting them as 128/256GB ones. Basically, they've been 'hacked' and have had their "File Descriptor" identities changed to reflect a new size. What happens when users get these items is they insert them into their PC/Camera/Phone and it reports as the expected size but when they try and save anything over the actual 8GB the pic/video/file, etc seems to save but is never retrievable. But most users don't get to the 8GB limit before leaving positive feedback! Imagine if you'd used this card/stick to save your whole family holiday pics and videos thinking that 128GB was loads of space only to come home to find that only 8GB of your files were usable? Now..... The question is what to do? This user obviously has my home address so I don't want to raise an eBay refund (and I want to keep the SD card as evidence) since it may have unpleasant consequences. He (and it is a He) is still selling the cards and has branched out to selling faked USB sticks. Should I contact Trading Standards in Cheshire where the seller lives? Should I create a false eBay account and report him? I don't know. I just know that this twonk is ripping people off and needs to have his 11-year eBay account killed and everyone who he's conned told what has happened. Any advice would be good Thanks people, Swirly
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Creating this post as a just-in-case if things don't turn out right. The car exhaust was brand new, the seller seems to sell a lot of them. It came, we took off the old exhaust (at the cost of my arm dislocating! ). Then it became apparent that the new exhaust didn't fit on to the manifold, I took many pictures with proof, also of the mountings in the wrong place. The seller first told me to bodge it to make it fit, but eventually agreed to a refund, and that he would arrange for APC to collect it. Seemed genuine enough. They collected it Friday, but now the seller doesn't respond to any messages. It could be that they haven't gotten around to opening the box yet to inspect before issuing a refund, but I'm getting worried as the response time was very fast up until now. I can't open a case with eBay as that functionality no longer exists with them, I merely have to request a return and post it back, however I cannot do this since it's already been collected. -
I have been an ebay customer and seller for 13 years . my feedback is 100% positive and my rating is "above average " . I generally auction training shoes purchased locally then auctioned on. I have been doing this for many years . Without warning Ebay have removed my listings and stated that I have violated Ebay Policy . they have refused to tell me what Policy I have violated . I have read through every policy and provided clear evidence in my defence for each area . Their response was that there is no appeal, they would not clarify what area I have breached and that my seller account was suspended. I suspect that I have been subject to a malicious complaint but cannot defend myself in any way shape or form. Has anyone else experienced this ? The treatment I have had from Ebay has been nothing short of disgraceful
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