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Found 17 results

  1. Hi - Recently I refurbished my concrete garage floor. Scrubbed and acid-etched it, applied epoxy primer and 4 coats of epoxy paint for a lovely deep colour. Then finally applied a transparent protective topcoat, which went horribly wrong. The topcoat was supposed to be "smooth satin finish with excellent flow”, but it was actually quite viscous and didn't flow or settle well. Even worse, it didn't dry transparent, but with a cloudy white effect - the floor looks like a glazed doughnut. All materials were highest quality major brand and all bought retail on-line from sam
  2. In February we bought a Sapphire and diamond ring. It was a new ring with second hand stones. I tried on in the shop, fine. Placed in its box. It was looked at and tried on in home and secure in its box. We decided not to go further with the relationship so contacted the retailer with the knowledge that we would lose a fair amount if they purchased it back. They declined, but advised that we could try to sell elsewhere. Two other retailers looked at the ring and said that it was very nice but it had a chip out of it. We returned to the original retailer who said we m
  3. The contract between the company and me, of which I signed states: The Purchaser shall not be entitled to withhold payment on account of any alleged defects. The company agrees to investigate any alleged defects after payment in full of the balance. A surcharge of 2.5% per month will be payable on outstanding balances. I paid the deposit of £131 cash in May but they did not put my door in until October, this was after numerous calls to them. The door is black powder coated aluminium. Problem One: Poorly applied caulking, which is difficult to correct because the hinges on the door
  4. Hi, I was hoping someone could help me. Basically in April I bought a used car from a trader. The car broke down pretty much straight away and now wont start up at all. I had spoken to consumer direct who told me to write to the trader and tell them as I have had the car under 30 days I am rejecting the car and seeking a refund because the car was not fit for purpose and was not as described (the trader when I bought it said the car was perfectly ok with nothing wrong with it, it infact had a serious fault). The Trader who sold me it as a result of my letter has came around
  5. I got a laptop from Currys on 15.8.2015. At time of purchase, it had windows 8 and was prompting to upgrade to windows 10. Windows 10 has grown larger in size in recent months now and has currently reached 29 GB. I think soon windows 10 will be larger than 32 GB which is supposed to be the size of my hard drive. Programs cannot uninstall because they need writing space while they uninstall, thw laptop keeps crashing. Currys keep taking it for "repair" which takes 3-4 weeks a time. They say they are just doing a system restore when they have to also rein
  6. Hi there, I am in need of advice. We bought our daughter an iPad Air from Very on 7th Dec 2013 for £399. In November of this year it stopped working and we took it to Apple who diagnosed a hardware fault and not an operator induced error. He even comment to how good the iPad still looked! We went back to Very at the end of November and asked them to sort it under the SOGA as Apple stated that this was good for 2 years. Very originally agreed to a refund minus a 20% usage fee! This has now been on going for 4 weeks and we still have had no resolution. Yesterd
  7. In Sepetemenr 2014 we had a water leak and damaged was casused, the Insurer appointed a loss adjuster and due to work commitments we appointed our own loss assessor, who provided a free service as long as we used their appointed Builders. xxx assessors appointed the builders xxxxxxx and work commenced, after they finished, they made me sign a document to confirm all the work was to a high standard, I agreed and provided this as all appeared to be ok. After 2 months we had noticed that the work they had completed was of a very poor standard, 1) THE kitchen tiling had not bee
  8. Cops came round my house last week and looked around my car parked outside. They asked when I'd last driven it & I told them I had done the day before. They spotted a chunk of material missing from a tyre and booked me for it, meaning I either have to pay & take points or take my chances in court. Thinking it through afterwards I'm inclined to go to court: how can they prove the tyre was like that when the car had last been driven? I never spotted it like that. Who knows, some ne'er-do-well could've come round in the night and sliced it with a knife. No way can they say it'd been drive
  9. Hello there and thanks in advance for any help you can give. I have recently bought a Samsung 7000 series TV from JL and have persistently had lip synch issues. I have contacted Samsung and followed all their advice to no avail. I've now been back to JL to ask for a replacement TV and been told that there are non in stock, but 160 expected soon. However, they also say that they won't reserve one for me until they're in stock, and, the expected delivery may already all be sold. My question is, shouldn't existing, defective equipment, be replaced before any new orders are f
  10. Hi all, About 3 weeks ago I pre ordered purchased a brand new Samsung Gear Live watch from Google Play Store. Whilst waiting for the watch to arrive I noticed some of the people that had received the pre release watch at the Google I/0 conference had reported the charging cradle that snaps onto the back of the watch was damaging the plastic on the back of the watch meaning they were no longer able to charge the watch. With this in mind I have tried to be very careful with the watch removing the cradle from the rear of the watch with care. Unfortunately however the watc
  11. I bought an Acer Aspire V5-552 from PCWorld in December as a Christmas present. The laptop was opened and worked fine on Christmas day. The next day when it was opened up the screen was cracked. The crack quickly spread across the screen. Please note that this laptop was not dropped or in any way physically damaged. The crack was spontaneous and a result of a defective screen. The only fault I can find without taking it apart (which would void the warranty) is a slight ridge on the bottom bezel where the crack seems to start from. Presumably this was there when the lapto
  12. We renovated our bathroom 4 years ago and had a bath tub and shower screen fitted as part of the work. It was bought from an online store (with an actual high street store behind it). It had a good reputation/feedback, so I was confident in buying from them. We have used the bath/shower for the last 4 years until a couple of days ago. While bathing my 3 year old son, the shower screen dropped without warning. The impact of the falling shower screen was on my face - I had a bruised cheek and broken glasses (glasses on my face to see with, not the shower screen glass). I caught it i
  13. Hello, I asked MKDP for a deed of assignment, the response back from them was to send a notice of assignment which has an incorrect outstanding balance on it. To be honest I suspect they copy/pasted and forgot to change the outstanding amount. Any suggestions where I go from here?
  14. Hi Chaps, My bad luck with bikes continues... I purchased a new cb1000rr ABS from Fowlers in Bristol in March 2012 as a replacement for a ktm rc8 that blew up. It is still under warranty. The bike developed a fault with the brakes some months ago. The symptoms were spongy brakes with no power and the lever biting point not consistent. The lever occasionally comes back to the bar unpredictably with no application of power. The brakes are generally spongy. The bike has been back to Fowlers 4 times to fix this. Every time it is returned, they swear they have fixed the fault (a
  15. Hi All, I made an online purchase for a premium hotpoint washing washing machine that cost nearly £600 including a whatever happens cover. Goods arrived Wednesday 19th June, I have encountered nothing but problems since hence I am seeking advice. Background - The washing machine strives on it's anti stain technology feature which I put to the test the very day of delivery after running the first wash cycle on auto clean mode as per instructions in manual guide. I used fairy washing powder and found after the cycle had ended the clothes were still stained. Perplexed
  16. Watchdog slams UBS's computer systems which allowed 'junior trader' to take risky trades Kweku Adoboli, 32, jailed last week for seven years Court heard how trader 'was a gamble away from destroying bank' Read more: http://www.dailymail.co.uk/news/article-2238520/UBS-fined-30million-seriously-defective-controls-allowed-rogue-trader-gamble-away-1-4billion.html#ixzz2DKXzjnev
  17. Hello People I'm being taken to court for the finance co to get possession of my car due to missed payments. I have a couple of issues which I would like someone to clarify if possible please. (Bear with me it's a case of one HP agreement forming part of the current one) Previous car loan was applied for by OH and all negotiations were between him and salesman. OH couldn't get credit so over the phone salesman asked me if there was anyone elses name he could use as we would lose the car otherwise. Reluctantly I gave mine - doh. I was asked to sign some forms and we had the
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