Showing results for tags 'currys\knowhow'.
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mums partner goes to Curry's a couple of weeks ago and buys a TV for over £1000. The TV from looking online afterwards when my mum spoke to me about this matter confirms the TV is either subject to in store collection and\or qualifies for free delivery. Only Curry's ever keen to sell inflated priced extra services "persuaded" my mums partner how it was in his best interest to pay extra for a delivery & setup service with the Knowhow side of Curry's. For this they charged a whopping £95!!, yes a crazy £95 setup charge!!!. Everything I've found online for TV setup charges suggest the charge is more £45, not the £95 Curry's charged in this case. They didn't even get it all done in a single day anyway, they delivered on 1 day yet had to come back another day to set the TV up. And even then they never came on the original setup day anyway leaving 3 separate days someone had to wait in for someone to turn up. My point, or main question is surely a £95 charge to setup a TV can't be right, more so when delivery is apparently free. Yet Curry's seem to have charged for a delivery and setup service to the tune of £95?. have they been wrongly charged and miss sold a service that should not have cost anything like what was charged?. As all they did was to take the TV out of the box, screw the base on, put the TV on the TV stand (not even wall mounted), connect the aerial and tune in the Freeview channels. Apart from that, connected the DVD player to the back. Any advice as this charge can't be right?.
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